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11 resultaten voor Klachtenmanagement in Lebbeke binnen een straal van 30 km
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The position also serves as backup to the Customer Value Director, Europe, contributing to regional customer value strategy, issue management and customer relationship governance. Technical expertise, complaint and issue management * Be a key-player in cross-functional issue management, by bringing the customer perspective, ensuring aligned, timely and appropriate communication with the customer. * Provide strong support to the Customer Documentation / Case Management Team, helping them respond accurately and efficiently to customer queries. Serve as the quality backup for the Regional Customer Value Director Europe for customer‑related topics and issue management. * Strong experience handling customer documentation, specifications, certificates, and similar technical quality materials * Practical experience with complaint management, root cause analysis and structured problem solving
The position also serves as backup to the Customer Value Director, Europe, contributing to regional customer value strategy, issue management and customer relationship governance. Technical expertise, complaint and issue management * Be a key-player in cross-functional issue management, by bringing the customer perspective, ensuring aligned, timely and appropriate communication with the customer. * Provide strong support to the Customer Documentation / Case Management Team, helping them respond accurately and efficiently to customer queries. Serve as the quality backup for the Regional Customer Value Director Europe for customer‑related topics and issue management. * Strong experience handling customer documentation, specifications, certificates, and similar technical quality materials * Practical experience with complaint management, root cause analysis and structured problem solving
Preferred bachelor's degree in supply chain management, Logistics, Business Administration, or related field. * Stakeholder management
Preferred bachelor's degree in supply chain management, Logistics, Business Administration, or related field. * Stakeholder management
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IKEA Belgium * Wilrijk * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people! - You translate the business plan of the store into a clear action plan for your department and you implement the various actions. In doing so, you contribute to the positioning of the IKEA store as the leader in interior design on the local market.
IKEA Belgium * Wilrijk * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people! - You translate the business plan of the store into a clear action plan for your department and you implement the various actions. In doing so, you contribute to the positioning of the IKEA store as the leader in interior design on the local market.
NIEUW
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Problemen oplossen en klachten behandelen.
Problemen oplossen en klachten behandelen.
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samen met je ben je het aanspreekpunt van de klachtenafhandeling
samen met je ben je het aanspreekpunt van de klachtenafhandeling
NIEUW
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Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. * Define, measure and ensure KPIs, report them to MAF/MMNL/MMB/MME Management and lead MME to take corrective actions if necessary - Manage external business contacts including - if applicable - their selection, termination and management as well as the monitoring of their effectiveness * Do you have min 5 years of experience in customer service management environment?
Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. * Define, measure and ensure KPIs, report them to MAF/MMNL/MMB/MME Management and lead MME to take corrective actions if necessary - Manage external business contacts including - if applicable - their selection, termination and management as well as the monitoring of their effectiveness * Do you have min 5 years of experience in customer service management environment?
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handelt inhoudelijk en administratief de inkopen af van aanvraag tot inkoop, offerteverwerking, opmaak bestelbon, opvolgen levertermijn tot klachtenbehandeling * Neemt deel aan werkgroepen (vb contractormanagement, fiets- en autoleasing, gdpr, …).
handelt inhoudelijk en administratief de inkopen af van aanvraag tot inkoop, offerteverwerking, opmaak bestelbon, opvolgen levertermijn tot klachtenbehandeling * Neemt deel aan werkgroepen (vb contractormanagement, fiets- en autoleasing, gdpr, …).
NIEUW
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klachtenbehandeling
klachtenbehandeling
NIEUW
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You support and help coordinate the implementation,executionand continuous improvement of the ISO‑based QHSE management system, with a clear focus on Belgium and Luxembourg, in line with applicable laws and regulations. As an integrated team, you helpmaintaina robust and compliant management system byidentifyingrisks,monitoringperformanceand driving continuous improvement across the organization. * Practical experience with ISO managementsystems(e.g.ISO 9001, 14001, 45001)
You support and help coordinate the implementation,executionand continuous improvement of the ISO‑based QHSE management system, with a clear focus on Belgium and Luxembourg, in line with applicable laws and regulations. As an integrated team, you helpmaintaina robust and compliant management system byidentifyingrisks,monitoringperformanceand driving continuous improvement across the organization. * Practical experience with ISO managementsystems(e.g.ISO 9001, 14001, 45001)
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• Minimum 5 years' experience in hospitality management • Proven leadership and team management skills
• Minimum 5 years' experience in hospitality management • Proven leadership and team management skills
Snel solliciteren
• Minimum 5 years' experience in hospitality management • Proven leadership and team management skills
• Minimum 5 years' experience in hospitality management • Proven leadership and team management skills
We hebben je zoekopdracht uitgebreid met 1 vacatures buiten de geselecteerde regio
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ervaring heeft in klachtenbehandeling, juridische dossiers of compliance, liefst binnen de logistieke sector
ervaring heeft in klachtenbehandeling, juridische dossiers of compliance, liefst binnen de logistieke sector
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NIEUW
In short, the Supply Chain Business Partner Sustainability will be the manager of the “Sustainable to Bean” model and contribute to a more sustainable cocoa and chocolate future. The Supply Chain Business Partner Sustainability is the key figure in managing the Open Chain on both operational and strategic level. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. You will steer the end to end supply chain, from bean to end product, by capturing the correct demand signal & business performance. * Degree in engineering, business administration, supply chain, economics or finance * Experience in business optimizations & process improvement * Barry Callebaut * Lebbeke-Wieze, BE, 9280 - Introduction - At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry.
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Een uitdagende rol als Business Partner met een eigen klantenportefeuille en een duidelijke strategische impact binnen de organisatie - Een moderne, digitaal gedreven accountancy- en adviesorganisatie die ondernemers ondersteunt met hun volledige en fiscale verwerking, maar vooral inzet op meerwaarde boven pure cijfers. * Opleiding binnen Accountancy - Fiscaliteit of een gelijkaardige economische richting vormt een stevige basis * Interesse in digitalisering en moderne tools binnen accountancy is duidelijk aanwezig * Sander Antwerpen * Aalter * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Werk je graag in een familiale omgeving waar iedereen bij voornaam gekend is? Naast klassieke dossieropvolging ligt de focus sterk op proactief advies, optimalisaties en het vertalen van financiële data naar bruikbare inzichten voor ondernemers.
Een uitdagende rol als Business Partner met een eigen klantenportefeuille en een duidelijke strategische impact binnen de organisatie - Een moderne, digitaal gedreven accountancy- en adviesorganisatie die ondernemers ondersteunt met hun volledige en fiscale verwerking, maar vooral inzet op meerwaarde boven pure cijfers. * Opleiding binnen Accountancy - Fiscaliteit of een gelijkaardige economische richting vormt een stevige basis * Interesse in digitalisering en moderne tools binnen accountancy is duidelijk aanwezig * Sander Antwerpen * Aalter * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Werk je graag in een familiale omgeving waar iedereen bij voornaam gekend is? Naast klassieke dossieropvolging ligt de focus sterk op proactief advies, optimalisaties en het vertalen van financiële data naar bruikbare inzichten voor ondernemers.
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This is a full-time role for an Inside Sales (ENG) who speaks English, based in Merchtem. Additionally, the Internal Sales Employee will prepare sales quotations, follow up on leads, and collaborate closely with the sales teams. * Intelect Mechelen * Merchtem * Vast contract, onbepaalde tijd * Voltijds - A European company specialized in the distribution of technical components used in industrial applications. Jouw verantwoordelijkheden - This person will be responsible for communicating with customers, handling orders, and coordinating with the warehouse team to ensure smooth and timely delivery of products. The focus for this position is the region of North Europe and English-speaking markets. Is this job, where you can use your communication skills and languages, for you? Apply now via this site! Jouw profiel - Ability to work independently as well as within a team. - You are fluent in English.
This is a full-time role for an Inside Sales (ENG) who speaks English, based in Merchtem. Additionally, the Internal Sales Employee will prepare sales quotations, follow up on leads, and collaborate closely with the sales teams. * Intelect Mechelen * Merchtem * Vast contract, onbepaalde tijd * Voltijds - A European company specialized in the distribution of technical components used in industrial applications. Jouw verantwoordelijkheden - This person will be responsible for communicating with customers, handling orders, and coordinating with the warehouse team to ensure smooth and timely delivery of products. The focus for this position is the region of North Europe and English-speaking markets. Is this job, where you can use your communication skills and languages, for you? Apply now via this site! Jouw profiel - Ability to work independently as well as within a team. - You are fluent in English.
NIEUW
As a Claims advisor, you will be part of our Insurance department working closely with our partners and clients. * As an experienced Claims Handler, you will determine the responsibility and transfer the case to the insurer in charge. * Leaseplan Partnerships & Alliances NV * Zaventem - Why Ayvens? At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the ...
As a Claims advisor, you will be part of our Insurance department working closely with our partners and clients. * As an experienced Claims Handler, you will determine the responsibility and transfer the case to the insurer in charge. * Leaseplan Partnerships & Alliances NV * Zaventem - Why Ayvens? At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the ...
The Chocolate Academy Chef will support the Academy in promoting the Callebaut brand locally in Belgium, while contributing to its international reputation. * Barry Callebaut * Lebbeke-Wieze, BE, 9280 * Vast contract, onbepaalde tijd * Voltijds - Introduction - At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.
The Chocolate Academy Chef will support the Academy in promoting the Callebaut brand locally in Belgium, while contributing to its international reputation. * Barry Callebaut * Lebbeke-Wieze, BE, 9280 * Vast contract, onbepaalde tijd * Voltijds - Introduction - At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.
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We are looking for an energetic, results-driven Business Developer with a strong focus on Microsoft Data & AI (Azure, Fabric, Copilot, Power Platform) and a solid track record in the Belgian enterprise market. * Drive new business acquisition around Microsoft Data & AI solutions * Identify and qualify high-value use cases — from analytics and data platforms to AI-powered automation and Copilot adoption * Build and execute account plans resulting in a robust pipeline * Strong knowledge of the Microsoft ecosystem, with a clear focus on Data & AI offerings * Talents4You N.V. * Zaventem * Freelance, Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Snel solliciteren - Our partner is a well-established European technology consulting firm operating across 20+ countries in the EMEA region. They work with the world's leading technology partners and bring together ...
We are looking for an energetic, results-driven Business Developer with a strong focus on Microsoft Data & AI (Azure, Fabric, Copilot, Power Platform) and a solid track record in the Belgian enterprise market. * Drive new business acquisition around Microsoft Data & AI solutions * Identify and qualify high-value use cases — from analytics and data platforms to AI-powered automation and Copilot adoption * Build and execute account plans resulting in a robust pipeline * Strong knowledge of the Microsoft ecosystem, with a clear focus on Data & AI offerings * Talents4You N.V. * Zaventem * Freelance, Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Snel solliciteren - Our partner is a well-established European technology consulting firm operating across 20+ countries in the EMEA region. They work with the world's leading technology partners and bring together ...