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8 resultaten voor Klachtenmanagement in Brussel binnen een straal van 30 km
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This role is 100% farming and focuses on commercial coordination (pricing discussions, contract negotiations, business reviews, after sales management ...) * Experience: 6-8+ years in account management / customer relationship roles in a commercial environment. * Skills: strong negotiation, communication, stakeholder management, and analytical capabilities (Excel, CRM/ERP tools like Salesforce/PowerBI).
This role is 100% farming and focuses on commercial coordination (pricing discussions, contract negotiations, business reviews, after sales management ...) * Experience: 6-8+ years in account management / customer relationship roles in a commercial environment. * Skills: strong negotiation, communication, stakeholder management, and analytical capabilities (Excel, CRM/ERP tools like Salesforce/PowerBI).
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Operationeel day-to-day management * Meedraaien in de day-to-day operationele transportactiviteiten binnen het Transport team voor de dagelijkse organisatie en administratie van primair, secundair en tertiair transport, zoals bv mee de inbox opvolgen, dringende aanvragen behandelen, klachten behandelen, toewijzen van nieuwe klanten, mapping van adressen op nieuwe/bestaande rondes, optimalisatie van routes, etc. Stakeholdermanagement
Operationeel day-to-day management * Meedraaien in de day-to-day operationele transportactiviteiten binnen het Transport team voor de dagelijkse organisatie en administratie van primair, secundair en tertiair transport, zoals bv mee de inbox opvolgen, dringende aanvragen behandelen, klachten behandelen, toewijzen van nieuwe klanten, mapping van adressen op nieuwe/bestaande rondes, optimalisatie van routes, etc. Stakeholdermanagement
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Orderverwerking: Je staat in voor de dagelijkse correcte invoer van bestellingen in ons ordersysteem (RMA, klachten, prijsafspraken, backorders, …) * Klachtenbehandeling: Je behandelt binnenkomende klachten en coördineert indien nodig de afhandeling met de betrokken interne afdelingen (backoffice, warehouse, sales, …) en je zorgt ook voor een duidelijke feedback naar de toe omtrent hun vragen en klachten.
Orderverwerking: Je staat in voor de dagelijkse correcte invoer van bestellingen in ons ordersysteem (RMA, klachten, prijsafspraken, backorders, …) * Klachtenbehandeling: Je behandelt binnenkomende klachten en coördineert indien nodig de afhandeling met de betrokken interne afdelingen (backoffice, warehouse, sales, …) en je zorgt ook voor een duidelijke feedback naar de toe omtrent hun vragen en klachten.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. As a Team Leader Claims Handling you will be responsible for the operational management and coaching of a team in charge of the analysis and processing of claims files opened by our drivers. You will have regular contact with experts, insurers, car repair companies, customers, management and colleagues in other Ayvens departments. * Strong leadership and people management skills * Excellent communication and stakeholder management
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. As a Team Leader Claims Handling you will be responsible for the operational management and coaching of a team in charge of the analysis and processing of claims files opened by our drivers. You will have regular contact with experts, insurers, car repair companies, customers, management and colleagues in other Ayvens departments. * Strong leadership and people management skills * Excellent communication and stakeholder management
NIEUW
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Barry Callebaut * Lebbeke-Wieze, BE, 9280 - Solliciteer als één van de eersten - About the role - At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do.
Barry Callebaut * Lebbeke-Wieze, BE, 9280 - Solliciteer als één van de eersten - About the role - At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do.
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Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. * Define, measure and ensure KPIs, report them to MAF/MMNL/MMB/MME Management and lead MME to take corrective actions if necessary - Manage external business contacts including - if applicable - their selection, termination and management as well as the monitoring of their effectiveness * Do you have min 5 years of experience in customer service management environment?
Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. * Define, measure and ensure KPIs, report them to MAF/MMNL/MMB/MME Management and lead MME to take corrective actions if necessary - Manage external business contacts including - if applicable - their selection, termination and management as well as the monitoring of their effectiveness * Do you have min 5 years of experience in customer service management environment?
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Snel solliciteren
Je beheert dossiers van klachtopvolging; * Je volgt alle documentatie aangaande complexe klachtenbehandeling op;
Je beheert dossiers van klachtopvolging; * Je volgt alle documentatie aangaande complexe klachtenbehandeling op;
Snel solliciteren
• Minimum 5 years' experience in hospitality management • Proven leadership and team management skills
• Minimum 5 years' experience in hospitality management • Proven leadership and team management skills
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To support its growth in Belgium, the company is looking for a hands-on Business Development Lead who will play a key role in expanding the local business, driving revenue, and establishing the company as a market leader in AI-driven digital solutions. Business Development & Sales * Proven track record in business development and closing deals * Background in agencies, digital services companies, or software providers - Our client is a leading European digital agency specialized in the design and development of AI-native digital products (mobiel, web, agents) for customers across different industries. * Proactively drive new business acquisition in Belgium * Build and lead a local commercial team * Unique opportunity to join a company at the forefront of the AI revolution in digital product development * Michael Page * Brussels * Vast contract, onbepaalde tijd * Voltijds
To support its growth in Belgium, the company is looking for a hands-on Business Development Lead who will play a key role in expanding the local business, driving revenue, and establishing the company as a market leader in AI-driven digital solutions. Business Development & Sales * Proven track record in business development and closing deals * Background in agencies, digital services companies, or software providers - Our client is a leading European digital agency specialized in the design and development of AI-native digital products (mobiel, web, agents) for customers across different industries. * Proactively drive new business acquisition in Belgium * Build and lead a local commercial team * Unique opportunity to join a company at the forefront of the AI revolution in digital product development * Michael Page * Brussels * Vast contract, onbepaalde tijd * Voltijds
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Als Projectadministrator Large Projects ondersteun je onze bouwdivisie bij de meest complexe en grootschalige projecten. Door jouw nauwkeurige opvolging van documenten, budgetten en commerciële dossier garandeer je structuur, transparantie en efficiëntie binnen elk project. * Stadsbader NV * Neder-over-Heembeek - Introductie - The family company Stadsbader was founded in 1946 in Harelbeke. In the meanwhile, the company is directed by third generation Dominique Valcke. The acquisitions of Deckx AO and Deckx EM in Dessel (2009), Van Maercke Prefab in Kluisbergen (2014) and BAM Contractors (2022) were a strong expansion of the specialisation segments and a reinforcement of the market position. Today the group is daily active in about 250 construction sites in Belgian and the neighbouring countries. Functieomschrijving - Jij zorgt voor een vlekkeloze administratieveorganisatie van dossiers, aanbestedingen ...
Als Projectadministrator Large Projects ondersteun je onze bouwdivisie bij de meest complexe en grootschalige projecten. Door jouw nauwkeurige opvolging van documenten, budgetten en commerciële dossier garandeer je structuur, transparantie en efficiëntie binnen elk project. * Stadsbader NV * Neder-over-Heembeek - Introductie - The family company Stadsbader was founded in 1946 in Harelbeke. In the meanwhile, the company is directed by third generation Dominique Valcke. The acquisitions of Deckx AO and Deckx EM in Dessel (2009), Van Maercke Prefab in Kluisbergen (2014) and BAM Contractors (2022) were a strong expansion of the specialisation segments and a reinforcement of the market position. Today the group is daily active in about 250 construction sites in Belgian and the neighbouring countries. Functieomschrijving - Jij zorgt voor een vlekkeloze administratieveorganisatie van dossiers, aanbestedingen ...
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Snel solliciteren
Join a leading in the building materials' industry as their Indirect Procurement Manager, tasked with optimizing procurement operations across global plants * Develop and execute a unified INDIRECT procurement strategy in line with company strategy, (consultancy services including HR, IT, Finance) * Manage procurement budget together with local buyers situated in the sites, * Create a centralized procurement reporting system * At least 5 years of experience in procurement roles within corporate services * A strategic leadership position driving procurement innovation across diverse projects. If you're passionate about driving operational excellence through strategic procurement leadership, we want to hear from you-apply now! * Robert Walters * Zaventem * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Snel solliciteren
Join a leading in the building materials' industry as their Indirect Procurement Manager, tasked with optimizing procurement operations across global plants * Develop and execute a unified INDIRECT procurement strategy in line with company strategy, (consultancy services including HR, IT, Finance) * Manage procurement budget together with local buyers situated in the sites, * Create a centralized procurement reporting system * At least 5 years of experience in procurement roles within corporate services * A strategic leadership position driving procurement innovation across diverse projects. If you're passionate about driving operational excellence through strategic procurement leadership, we want to hear from you-apply now! * Robert Walters * Zaventem * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Snel solliciteren