Snel solliciteren
16
Publicatiedatum
Opties voor telewerken
Reistijd
Sollicitatie methode
Taal van de job
Vaardigheden
Functiecategorie
Sector
Regio
Gemeente
Ervaringsniveau
Type contract
Voltijds/deeltijds
Filters
Sorteer volgensRelevantie
Opties voor telewerken
Reistijd
Sollicitatie methode
Taal van de job
Vaardigheden
Functiecategorie
Sector
Regio
Gemeente
Ervaringsniveau
Type contract
Voltijds/deeltijds
254 resultaten voor Customer Success Manager in Anderlecht binnen een straal van 30 km
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
As a Customer Success Manager, you'll be at the heart of our customer relationships. * Build and execute proactive success plans to drive customer engagement and retention * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Analyze product usage and success metrics to recommend improvements * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience
As a Customer Success Manager, you'll be at the heart of our customer relationships. * Build and execute proactive success plans to drive customer engagement and retention * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Analyze product usage and success metrics to recommend improvements * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Build and maintain strong customer relationships to enhance loyalty and retention.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Build and maintain strong customer relationships to enhance loyalty and retention.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
We hebben je zoekopdracht uitgebreid met 250 gelijkaardige vacatures.
){kind=logo}
Snel solliciteren
To support our continued growth, we're looking for a passionate and strategic Key Account Manager to join our Clinical Research team. Your Role: Key Account Manager – Clinical Research - As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. * A strategic mindset, strong business acumen, and a passion for client success.
To support our continued growth, we're looking for a passionate and strategic Key Account Manager to join our Clinical Research team. Your Role: Key Account Manager – Clinical Research - As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. * A strategic mindset, strong business acumen, and a passion for client success.
NIEUW
){kind=logo}
Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. To empower every food moment around the world, whether it's through customer service, coding or couriers. Currently, we're in search of a dynamic (senior) Key Account Manager to spearhead our latest venture focused on groceries. This role isn't just about participation; it's about driving innovation and shaping the narrative of success in a market poised for substantial growth. * Performance Excellence: Achieve and exceed quota targets, driving exceptional performance and contributing to the overall success of the team;
Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. To empower every food moment around the world, whether it's through customer service, coding or couriers. Currently, we're in search of a dynamic (senior) Key Account Manager to spearhead our latest venture focused on groceries. This role isn't just about participation; it's about driving innovation and shaping the narrative of success in a market poised for substantial growth. * Performance Excellence: Achieve and exceed quota targets, driving exceptional performance and contributing to the overall success of the team;
You work in close collaboration with the Category/ and the activation managers for the category input and the customer development - We're seeking an experienced and driven Group Key Account Manager for CPG. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities * 5+ years of experience in account management in FMCG, including direct customer ownership.
You work in close collaboration with the Category/ and the activation managers for the category input and the customer development - We're seeking an experienced and driven Group Key Account Manager for CPG. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities * 5+ years of experience in account management in FMCG, including direct customer ownership.
NIEUW
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
){kind=logo}
Als Key Account Manager ben je verantwoordelijk voor het beheer en de verdere uitbouw van strategische accounts binnen jouw categorie.
Als Key Account Manager ben je verantwoordelijk voor het beheer en de verdere uitbouw van strategische accounts binnen jouw categorie.
){kind=logo}
Na een gedegen inwerkperiode word je Key Account Manager voor de Elektro Groothandel in België en G.H. Luxemburg. * Je kan rekenen op sterke ondersteuning van onze productverantwoordelijken, onze marketingafdeling en de Sales Manager BeLux, aan wie je rechtsreeks rapporteert.
Na een gedegen inwerkperiode word je Key Account Manager voor de Elektro Groothandel in België en G.H. Luxemburg. * Je kan rekenen op sterke ondersteuning van onze productverantwoordelijken, onze marketingafdeling en de Sales Manager BeLux, aan wie je rechtsreeks rapporteert.
NIEUW
){kind=logo}
Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
){kind=logo}
Wij zijn op zoek naar een Teamleader Customer Support voor een bedrijf actief in de technologische sector en gelegen in regio Evere.
Wij zijn op zoek naar een Teamleader Customer Support voor een bedrijf actief in de technologische sector en gelegen in regio Evere.
Doorgroeimogelijkheden tot sales manager
Doorgroeimogelijkheden tot sales manager
){kind=logo}
Staci Belgium is op zoek naar een gemotiveerde en gedreven Key Account Manager. Daarnaast bewaak je het naleven van alle contractuele afspraken met onze klanten en streef je ernaar om, samen met het customer service team, de beoogde resultaten te behalen en deze ook te documenteren. * Je behandelt, samen met het customer service team, de klantaanvragen. * De resultaten, actiepunten, uitkomsten van klantenvergaderingen,… documenteer je en bespreek je uitvoerig met het customer service team, voor verder opvolging.
Staci Belgium is op zoek naar een gemotiveerde en gedreven Key Account Manager. Daarnaast bewaak je het naleven van alle contractuele afspraken met onze klanten en streef je ernaar om, samen met het customer service team, de beoogde resultaten te behalen en deze ook te documenteren. * Je behandelt, samen met het customer service team, de klantaanvragen. * De resultaten, actiepunten, uitkomsten van klantenvergaderingen,… documenteer je en bespreek je uitvoerig met het customer service team, voor verder opvolging.
WAGO BeLux * Zaventem * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Introductie - Bij WAGO BeLux geven we in samenwerking met ons Duits moederbedrijf vorm aan de technologie van morgen. Als prominente speler in elektrische verbindings- en automatiseringstechnieken, richten we onze passie zowel op moderne gebouwentechnologieën als op het aanpakken van het energievraagstuk. Bij ons vind je een dynamische omgeving die niet alleen innovatie ademt, maar ook garant staat voor service. Daarnaast dragen we bij aan het aanpakken van de uitdagingen van vandaag en morgen. Wat zijn jouw verantwoordelijkheden? * Je beheert, samen met twee enthousiaste , de binnenkomende bestellingen in het SAP-systeem. * Je zorgt voor een vlotte coördinatie van de logistieke processen, zodat bestellingen tijdig geleverd worden.
WAGO BeLux * Zaventem * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Introductie - Bij WAGO BeLux geven we in samenwerking met ons Duits moederbedrijf vorm aan de technologie van morgen. Als prominente speler in elektrische verbindings- en automatiseringstechnieken, richten we onze passie zowel op moderne gebouwentechnologieën als op het aanpakken van het energievraagstuk. Bij ons vind je een dynamische omgeving die niet alleen innovatie ademt, maar ook garant staat voor service. Daarnaast dragen we bij aan het aanpakken van de uitdagingen van vandaag en morgen. Wat zijn jouw verantwoordelijkheden? * Je beheert, samen met twee enthousiaste , de binnenkomende bestellingen in het SAP-systeem. * Je zorgt voor een vlotte coördinatie van de logistieke processen, zodat bestellingen tijdig geleverd worden.
){kind=logo}
En zodra er beweging is, draag je de fakkel netjes over aan de accountmanager.
En zodra er beweging is, draag je de fakkel netjes over aan de accountmanager.
Communicatie: Je beantwoordt vragen van klanten, auditoren en de certification manager.
Communicatie: Je beantwoordt vragen van klanten, auditoren en de certification manager.
){kind=logo}
Join Kaiserkraft a strong brand of TAKKT Group – we are looking for motivated employees to strengthen our team as Customer Service Representative (gn) to shape new worlds of work! * Monitoring, recording, and communication of delivery times, monitoring of grouped orders and monitoring of specific customer requests (labels, delivery notes, prior email notification before delivery) * Oversee strategic optimization of the eCommerce platform and measure success via KPIs and ROI. * Ensuring correct invoicing to customers (preparation and sending) Together we create impactful, efficient and sustainable solutions designed to improve and simplify our customers' workplace experience – for our customers, for us, and for YOU – shape new worlds of work!
Join Kaiserkraft a strong brand of TAKKT Group – we are looking for motivated employees to strengthen our team as Customer Service Representative (gn) to shape new worlds of work! * Monitoring, recording, and communication of delivery times, monitoring of grouped orders and monitoring of specific customer requests (labels, delivery notes, prior email notification before delivery) * Oversee strategic optimization of the eCommerce platform and measure success via KPIs and ROI. * Ensuring correct invoicing to customers (preparation and sending) Together we create impactful, efficient and sustainable solutions designed to improve and simplify our customers' workplace experience – for our customers, for us, and for YOU – shape new worlds of work!
){kind=logo}
Robert Half is op zoek naar een customer service medewerker (m/v/x) voor een opdracht met zicht op een vast contract.
Robert Half is op zoek naar een customer service medewerker (m/v/x) voor een opdracht met zicht op een vast contract.
){kind=logo}
Digital Customer Journey Expert
Digital Customer Journey Expert
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Thuiswerken mogelijk
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Ter versterking van het team zijn zij op zoek naar een gedreven Customer Service Officer. * Je hebt bij voorkeur ervaring in customer service, sales support of administratie
Ter versterking van het team zijn zij op zoek naar een gedreven Customer Service Officer. * Je hebt bij voorkeur ervaring in customer service, sales support of administratie
){kind=logo}
Voor onze klant in Kortenberg zoeken wij een enthousiaste Customer Service Advisor die het verschil wil maken voor onze klanten. Als Customer Service Advisor ben jij het eerste aanspreekpunt voor onze klanten.
Voor onze klant in Kortenberg zoeken wij een enthousiaste Customer Service Advisor die het verschil wil maken voor onze klanten. Als Customer Service Advisor ben jij het eerste aanspreekpunt voor onze klanten.
){kind=logo}
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! - You are a born problem-solver: you listen to the customer and draw on your knowledge to offer solutions and make decisions in line with our IKEA Customer Relations policy and you coach your team to do the same. - You create trust in IKEA among our customers by guaranteeing a positive store experience before, during and after their purchase. - You build and maintain a lifelong relationship with both new and existing customers. The goal is to motivate our customers to shop at IKEA more often because they are confident ...
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! - You are a born problem-solver: you listen to the customer and draw on your knowledge to offer solutions and make decisions in line with our IKEA Customer Relations policy and you coach your team to do the same. - You create trust in IKEA among our customers by guaranteeing a positive store experience before, during and after their purchase. - You build and maintain a lifelong relationship with both new and existing customers. The goal is to motivate our customers to shop at IKEA more often because they are confident ...
){kind=logo}
For our client, an international player in the manufacturing sector, specialized in diesel engines, we are looking for a Customer Service Representative to strengthen their team in Rumst. You will be part of a professional team where customer focus, quality, and growth are key priorities. As a Customer Service Representative, you will be handling order intake and providing support to both internal teams and external clients by addressing their questions and requests. * Develop a solid understanding of customer support processes, especially in handling service disruptions and recovery efforts. * Begin cultivating strong connections with a select group of clients, while also stepping in to support fellow Customer Service team members when needed. * Collaborate actively across departments to ensure timely and accurate fulfillment of customer orders.
For our client, an international player in the manufacturing sector, specialized in diesel engines, we are looking for a Customer Service Representative to strengthen their team in Rumst. You will be part of a professional team where customer focus, quality, and growth are key priorities. As a Customer Service Representative, you will be handling order intake and providing support to both internal teams and external clients by addressing their questions and requests. * Develop a solid understanding of customer support processes, especially in handling service disruptions and recovery efforts. * Begin cultivating strong connections with a select group of clients, while also stepping in to support fellow Customer Service team members when needed. * Collaborate actively across departments to ensure timely and accurate fulfillment of customer orders.