The Customer Relations Manager Europe is the Quality & Food Safety interface between Barry Callebaut and its key customers, ensuring alignment between customer expectations and the company's global FSQR standards and operational capabilities. Within BC, the Customer Relations Manager is an important partner for the customer documentation team, guiding them in handling customer queries by providing customer insights and technical expertise related to products, processes and certifications. * Practical experience with audits, certifications and customer quality documentation * Strong experience handling customer documentation, specifications, certificates, and similar technical quality materials * Practical experience with complaint management, root cause analysis and structured problem solving - In this role, he/she drives consistent implementation of customer quality ...
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