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497 resultaten voor Customer Experience Manager in Etterbeek binnen een straal van 30 km
We hebben je zoekopdracht uitgebreid met 497 gelijkaardige vacatures.
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The Customer Relations Manager Europe is the Quality & Food Safety interface between Barry Callebaut and its key customers, ensuring alignment between customer expectations and the company's global FSQR standards and operational capabilities. Within BC, the Customer Relations Manager is an important partner for the customer documentation team, guiding them in handling customer queries by providing customer insights and technical expertise related to products, processes and certifications. * Practical experience with audits, certifications and customer quality documentation * Strong experience handling customer documentation, specifications, certificates, and similar technical quality materials * Practical experience with complaint management, root cause analysis and structured problem solving - In this role, he/she drives consistent implementation of customer quality ...
The Customer Relations Manager Europe is the Quality & Food Safety interface between Barry Callebaut and its key customers, ensuring alignment between customer expectations and the company's global FSQR standards and operational capabilities. Within BC, the Customer Relations Manager is an important partner for the customer documentation team, guiding them in handling customer queries by providing customer insights and technical expertise related to products, processes and certifications. * Practical experience with audits, certifications and customer quality documentation * Strong experience handling customer documentation, specifications, certificates, and similar technical quality materials * Practical experience with complaint management, root cause analysis and structured problem solving - In this role, he/she drives consistent implementation of customer quality ...
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. As a Customer Success Manager, you are the architect of our clients' growth. The Essentials * Experience: You have 3+ years of experience in Customer Success, Account Management, or a strategic role within a SaaS environment or a Digital Marketing agency. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform. * Champion the Customer: Act as the internal "Voice of the Customer," directly influencing our product development roadmap based on your frontline insights.
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. As a Customer Success Manager, you are the architect of our clients' growth. The Essentials * Experience: You have 3+ years of experience in Customer Success, Account Management, or a strategic role within a SaaS environment or a Digital Marketing agency. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform. * Champion the Customer: Act as the internal "Voice of the Customer," directly influencing our product development roadmap based on your frontline insights.
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We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
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We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! • Generate insights to support the in creating awareness and triggering action both within and beyond the RCMP to create great customer experiences and maximize business outcomes - Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people- Solid Experience of analytics and how to leverage data for maximizing business impact- Proficiency in SQL for data querying and manipulation.- Expertise in PowerBI for creating interactive dashboards and reports.- Experience with BigQuery.- General knowledge of end-to-end omnichannel customer shopping journeys and the different metrics involved- ...
We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! • Generate insights to support the in creating awareness and triggering action both within and beyond the RCMP to create great customer experiences and maximize business outcomes - Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people- Solid Experience of analytics and how to leverage data for maximizing business impact- Proficiency in SQL for data querying and manipulation.- Expertise in PowerBI for creating interactive dashboards and reports.- Experience with BigQuery.- General knowledge of end-to-end omnichannel customer shopping journeys and the different metrics involved- ...
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Experience in customer success management. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Experience in customer success management. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention.
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Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction. * Ideally 3-7 years' experience in a sales-oriented position; * Experience in value/solution selling; * Bachelor's degree in sales or marketing or equivalent based on experience;
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction. * Ideally 3-7 years' experience in a sales-oriented position; * Experience in value/solution selling; * Bachelor's degree in sales or marketing or equivalent based on experience;
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Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention.
Your responsibilities also extend to working closely with our customer success managers and their clients, understanding their needs, and providing effective solutions. * Product Influence: Act as the voice of the "Customer Solution" within the core engineering team. * The "Pragmatic Architect": You have 5+ years of experience. * The “Excellent Communicator”: You can explain "the why" behind a technical decision to both a developer and a non-technical marketing manager. We value potential, curiosity, and a 'get-it-done' attitude as much as a checklist of years of experience.
Your responsibilities also extend to working closely with our customer success managers and their clients, understanding their needs, and providing effective solutions. * Product Influence: Act as the voice of the "Customer Solution" within the core engineering team. * The "Pragmatic Architect": You have 5+ years of experience. * The “Excellent Communicator”: You can explain "the why" behind a technical decision to both a developer and a non-technical marketing manager. We value potential, curiosity, and a 'get-it-done' attitude as much as a checklist of years of experience.
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Je rapporteert aan Customer & Channel Marketing Manager. Binnen het marketing team van Canon Belux is een vacature ontstaan voor een Customer & Channel Business Developer. Het ontwikkelen en implementeren van marketingactiviteiten die de Europese en lokale channel strategie ondersteunen met als doel de Customer Journey te optimaliseren (explore, buy, use, share).
Je rapporteert aan Customer & Channel Marketing Manager. Binnen het marketing team van Canon Belux is een vacature ontstaan voor een Customer & Channel Business Developer. Het ontwikkelen en implementeren van marketingactiviteiten die de Europese en lokale channel strategie ondersteunen met als doel de Customer Journey te optimaliseren (explore, buy, use, share).
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Acerta HR * Leuven * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Bouw mee aan slimme payrolloplossingen - Acerta is een toonaangevende HR-dienstengroep in België met meer dan 1.550 collega's – verdeeld over 26 kantoren in Vlaanderen, Brussel en Wallonië. Met onze kracht van mensen ontzorgen we de starters, zelfstandigen, werkgevers en boekhouders. Wat we belangrijk vinden? Respect voor de diversiteit en eigenheid van mensen, initiatief durven nemen en uitdagingen als één team aanpakken. We zijn fier op wat we samen bereiken. Bij ons ben jij de #GrootsteTroef! Wat doe je precies als ... ARNO HR is dé software voor een geïntegreerd beheer van payroll en human resources. Deze loonmotor verwerkt en beheert loonadministratie vlekkeloos en koppelt die aan een complete waaier hr-functionaliteiten.
Acerta HR * Leuven * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Bouw mee aan slimme payrolloplossingen - Acerta is een toonaangevende HR-dienstengroep in België met meer dan 1.550 collega's – verdeeld over 26 kantoren in Vlaanderen, Brussel en Wallonië. Met onze kracht van mensen ontzorgen we de starters, zelfstandigen, werkgevers en boekhouders. Wat we belangrijk vinden? Respect voor de diversiteit en eigenheid van mensen, initiatief durven nemen en uitdagingen als één team aanpakken. We zijn fier op wat we samen bereiken. Bij ons ben jij de #GrootsteTroef! Wat doe je precies als ... ARNO HR is dé software voor een geïntegreerd beheer van payroll en human resources. Deze loonmotor verwerkt en beheert loonadministratie vlekkeloos en koppelt die aan een complete waaier hr-functionaliteiten.
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Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Votre objectif sera le suivant : garantir une expérience client fluide et positive, en parfaite adéquation avec les valeurs de Restomax. • Transformer les expériences négatives en expériences positives grâce à une gestion efficace des réclamations. • Recueillir les retours et les idées des clients pour améliorer les produits, les services et l'expérience client. • Accompagner et les nouveaux clients pour leur offrir une expérience fluide - Proactivité : Anticiper les besoins des clients, assurer un suivi et améliorer continuellement leur expérience. • Expérience confirmée dans un rôle de service client ou en contact direct avec la clientèle, dans un service technique et software • Experience dans l'horeca ou le retail est un atout certain
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Votre objectif sera le suivant : garantir une expérience client fluide et positive, en parfaite adéquation avec les valeurs de Restomax. • Transformer les expériences négatives en expériences positives grâce à une gestion efficace des réclamations. • Recueillir les retours et les idées des clients pour améliorer les produits, les services et l'expérience client. • Accompagner et les nouveaux clients pour leur offrir une expérience fluide - Proactivité : Anticiper les besoins des clients, assurer un suivi et améliorer continuellement leur expérience. • Expérience confirmée dans un rôle de service client ou en contact direct avec la clientèle, dans un service technique et software • Experience dans l'horeca ou le retail est un atout certain
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Als Business Expert Customer Payments zet jij mee de lijnen uit over hoe onze klanten vandaag en morgen vlot, veilig en klantgericht betalen — in onze winkels, online en via nieuwe digitale oplossingen.
Als Business Expert Customer Payments zet jij mee de lijnen uit over hoe onze klanten vandaag en morgen vlot, veilig en klantgericht betalen — in onze winkels, online en via nieuwe digitale oplossingen.
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Eén van die kernapplicaties is Customer Service Management (CSM): de tool die binnenkort door al onze dossierbeheerders dagelijks gebruikt zal worden. Als Product Manager CSM bepaal jij mee de manier van werken voor onze toekomstige payrollorganisatie.
Eén van die kernapplicaties is Customer Service Management (CSM): de tool die binnenkort door al onze dossierbeheerders dagelijks gebruikt zal worden. Als Product Manager CSM bepaal jij mee de manier van werken voor onze toekomstige payrollorganisatie.
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans le secteur industriel et des solutions d'emballage, nous recherchons un.e Customer Care Representative afin de renforcer l'équipe Supply Chain basée à Nivelles. * Bachelier ou expérience équivalente * Expérience en service client ou environnement supply chain * Un salaire à la hauteur de votre expérience.
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans le secteur industriel et des solutions d'emballage, nous recherchons un.e Customer Care Representative afin de renforcer l'équipe Supply Chain basée à Nivelles. * Bachelier ou expérience équivalente * Expérience en service client ou environnement supply chain * Un salaire à la hauteur de votre expérience.
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Minimum une 1ère expérience professionnelle en Customer Success, Account Management, Business Development ou dans un rôle orienté client Expérience en recrutement + sens commercial ? On est une petite équipe avec de grandes ambitions et nous sommes en pleine croissance, ce qui nous amène à rechercher un Customer Success Officer à Bruxelles - En tant que Customer Success Officer, tu es le point de contact privilégié de nos clients. * Contribuer à l'amélioration continue de l'expérience client * Une expérience en recrutement est indispensable, tu dois comprendre le métier de l'intérieur * Voiture de société ou budget mobilité en fonction de ton expérience
Minimum une 1ère expérience professionnelle en Customer Success, Account Management, Business Development ou dans un rôle orienté client Expérience en recrutement + sens commercial ? On est une petite équipe avec de grandes ambitions et nous sommes en pleine croissance, ce qui nous amène à rechercher un Customer Success Officer à Bruxelles - En tant que Customer Success Officer, tu es le point de contact privilégié de nos clients. * Contribuer à l'amélioration continue de l'expérience client * Une expérience en recrutement est indispensable, tu dois comprendre le métier de l'intérieur * Voiture de société ou budget mobilité en fonction de ton expérience
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Voor een toonaangevende handelsonderneming gespecialiseerd in producten voor schoonheid en pedicure zijn wij op zoek naar een gedreven medewerker voor het secretariaat - customer care met een uitstekende beheersing van zowel Nederlands als Frans.
Voor een toonaangevende handelsonderneming gespecialiseerd in producten voor schoonheid en pedicure zijn wij op zoek naar een gedreven medewerker voor het secretariaat - customer care met een uitstekende beheersing van zowel Nederlands als Frans.
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Voor een klant in de automotive sector in regio Machelen zoeken we een Customer Care Medewerker die klantgerichtheid combineert met een hands-on mentaliteit. * Je hebt een eerste ervaring binnen customer service of customer care.
Voor een klant in de automotive sector in regio Machelen zoeken we een Customer Care Medewerker die klantgerichtheid combineert met een hands-on mentaliteit. * Je hebt een eerste ervaring binnen customer service of customer care.
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Voor een internationale speler binnen de industriële sector, gelegen in Merchtem, zijn we op zoek naar een Customer Service Medewerker. * Je hebt ervaring in een customer service of administratieve functie - Ben je klaar om een nieuwe uitdaging aan te gaan als Customer Service Medewerker?
Voor een internationale speler binnen de industriële sector, gelegen in Merchtem, zijn we op zoek naar een Customer Service Medewerker. * Je hebt ervaring in een customer service of administratieve functie - Ben je klaar om een nieuwe uitdaging aan te gaan als Customer Service Medewerker?
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Do you have min 5 years of experience in customer service management environment? Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives ...
Do you have min 5 years of experience in customer service management environment? Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives ...
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Senior Customer & Application Development Engineer, Composites
Senior Customer & Application Development Engineer, Composites
Exxon Mobil Corporation
Machelen, BRU, BE
Your role is to help prospective customers around the world convert from their existing thermoset products to ProxximaTM polyolefin thermoset systems by demonstrating cycle time, weight, and physical performance advantages on their composite fabrication equipment. * Provide on-site technical support for customers producing composites via vacuum assisted (VA) and high pressure (HP) resin transfer molding (RTM), pultrusion, and filament winding processes. * Provide on-site technical support for customers producing non-reinforced molded goods through open mold and reaction injection molding (RIM) processes. * Assist customers in optimizing / troubleshooting their process to run ProxximaTM resins and, where needed, provide guidance on equipment upgrades. * 10+ years of experience fabricating or supervising manufacturing of thermoset composites.
Your role is to help prospective customers around the world convert from their existing thermoset products to ProxximaTM polyolefin thermoset systems by demonstrating cycle time, weight, and physical performance advantages on their composite fabrication equipment. * Provide on-site technical support for customers producing composites via vacuum assisted (VA) and high pressure (HP) resin transfer molding (RTM), pultrusion, and filament winding processes. * Provide on-site technical support for customers producing non-reinforced molded goods through open mold and reaction injection molding (RIM) processes. * Assist customers in optimizing / troubleshooting their process to run ProxximaTM resins and, where needed, provide guidance on equipment upgrades. * 10+ years of experience fabricating or supervising manufacturing of thermoset composites.
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Senior Customer & Application Development Engineer, Coatings
Senior Customer & Application Development Engineer, Coatings
Exxon Mobil Corporation
Machelen, BRU, BE
Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure Proxxima polyolfefin thermoset products and hybrids combining ProxximaTM resins and catalysts with epoxy, urethane, aspartic urea, and ...
Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure Proxxima polyolfefin thermoset products and hybrids combining ProxximaTM resins and catalysts with epoxy, urethane, aspartic urea, and ...
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Voor één van onze klanten, een snelgroeiende energieleverancier, zijn we op zoek naar een Customer Service Agent die energie haalt uit het helpen van mensen. - Je hebt ervaring als Customer Service (binnen de energiesector is een pluspunt)
Voor één van onze klanten, een snelgroeiende energieleverancier, zijn we op zoek naar een Customer Service Agent die energie haalt uit het helpen van mensen. - Je hebt ervaring als Customer Service (binnen de energiesector is een pluspunt)
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Vous disposez d'un diplôme en comptabilité ou en finance, ou d'une expérience équivalente ; * Vous possédez au minimum 10 années d'expérience dans une fonction similaire ; * Un salaire brut pouvant atteindre 5.500€ selon votre expérience ;
Vous disposez d'un diplôme en comptabilité ou en finance, ou d'une expérience équivalente ; * Vous possédez au minimum 10 années d'expérience dans une fonction similaire ; * Un salaire brut pouvant atteindre 5.500€ selon votre expérience ;
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Robert Half is op zoek naar: Customer Service & Sales Support Medewerker (m/v/x) - Regio Anderlecht - Als Customer Service & Sales Support Medewerker ben jij het eerste aanspreekpunt voor onze klanten en een belangrijke schakel binnen het commerciële proces.
Robert Half is op zoek naar: Customer Service & Sales Support Medewerker (m/v/x) - Regio Anderlecht - Als Customer Service & Sales Support Medewerker ben jij het eerste aanspreekpunt voor onze klanten en een belangrijke schakel binnen het commerciële proces.