Good understanding of marketing strategy and planning (also in digital context), service level management, performance monitoring and coaching - Every day, over 1,500 experts deliver independent inspection, certification, conformity assessment and training services. As our Market Manager, you play a key role in driving commercial growth. You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. This plan includes strategic objectives, initiatives, and go-to-market actions, in an omnichannel context where you combine both physical and digital channels. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. * You manage the end-to-end
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