Hardware lifecycle and deployment: You prepare, configure, and install workstations (PC/Mac), professional smartphones, printers, and connected mobile devices for new joiners. * Maintenance and troubleshooting: You diagnose first-level tech glitches (network connection issues, account access, software bugs) and document the solutions in our knowledge database. * Access Control & Cloud Security: Monitor and remediate security alerts within the cloud environment, and conduct regular user access reviews to identify and remove unauthorized or generic accounts.
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