Through onboarding programs, training initiatives, and hands-on simulations, you will strengthen the technical expertise and decision-making capabilities of NOC employees. As a key link between the NOC, field technicians, technical experts, IT teams, and external partners, you will foster efficient collaboration and clear communication across all sites. * You hold at least a bachelor's degree, preferably in a technical field, or have acquired equivalent knowledge through relevant experience. * You have previous experience leading technical teams and know how to coach, motivate, and develop employees, preferably within a 24/7 or continuous operations environment. * You have experience with operational processes in a technical or critical infrastructure environment. * You possess solid technical knowledge of electrical systems and HVAC and are familiar with monitoring tools, BMS and/or DCIM systems.
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