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271 resultaten voor Technical Customer Support in Monstreux binnen een straal van 30 km
Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou! * End-user support (technical services): Je biedt eerstelijns ondersteuning aan eindgebruikers bij technische vragen of incidenten. * Outbound support (ca. 10%): Je neemt proactief telefonisch contact op met klanten om lopende issues op te volgen of bijkomende informatie te verzamelen. * Administratieve opvolging: Je behandelt support tickets volgens de afgesproken procedures, analyseert het probleem en lost het op binnen jouw bevoegdheid. Indien verdere technische expertise vereist is, escaleer je het ticket naar de juiste supportdienst, met een duidelijke beschrijving van de context en genomen stappen. * Ervaring: Minimaal 2 jaar ervaring in een klantge
Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou! * End-user support (technical services): Je biedt eerstelijns ondersteuning aan eindgebruikers bij technische vragen of incidenten. * Outbound support (ca. 10%): Je neemt proactief telefonisch contact op met klanten om lopende issues op te volgen of bijkomende informatie te verzamelen. * Administratieve opvolging: Je behandelt support tickets volgens de afgesproken procedures, analyseert het probleem en lost het op binnen jouw bevoegdheid. Indien verdere technische expertise vereist is, escaleer je het ticket naar de juiste supportdienst, met een duidelijke beschrijving van de context en genomen stappen. * Ervaring: Minimaal 2 jaar ervaring in een klantge
NIEUW
We hebben je zoekopdracht uitgebreid met 270 gelijkaardige vacatures.
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Provide service and customer support during field and inhouse visits or dispatches - The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. * Diagnose errors or technical problems and determine proper solutions * Cooperate with technical team and share information across the organization * Comprehend customer requirements and make appropriate recommendations / briefings * Contact customers concerning processes of the customer file * Build positive relationships with customers * Technical
Provide service and customer support during field and inhouse visits or dispatches - The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. * Diagnose errors or technical problems and determine proper solutions * Cooperate with technical team and share information across the organization * Comprehend customer requirements and make appropriate recommendations / briefings * Contact customers concerning processes of the customer file * Build positive relationships with customers * Technical
Modern Work and Copilot Cloud Solution Architecture
Modern Work and Copilot Cloud Solution Architecture
Microsoft
Multiple Locations, Belgium
Thuiswerken mogelijk
We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers' AI transformation journey with Copilot Chat, Agents, and M365 Copilot, able to work and influence CXOs This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI. Can you learn to drive the highest technical quality and put the customer at the center of everything you do? We need enthusiastic people to provide technical leadership to our enterprise customers. * Drive Customer Success: Lead architectural design, engaging with business and technical decision ma
We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers' AI transformation journey with Copilot Chat, Agents, and M365 Copilot, able to work and influence CXOs This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI. Can you learn to drive the highest technical quality and put the customer at the center of everything you do? We need enthusiastic people to provide technical leadership to our enterprise customers. * Drive Customer Success: Lead architectural design, engaging with business and technical decision ma
Modern Work - Cloud Solution Architect (Endpoint management)
Modern Work - Cloud Solution Architect (Endpoint management)
Microsoft
Multiple Locations, Belgium
Thuiswerken mogelijk
CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. This opportunity will allow you to work with our customers as their trusted technical adviser around the range of solutions in our comprehensive configuration management and Modern Work environment. Leveraging your Microsoft Endpoint / Configuration Management and Windows Server/Client expertise you will lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernize their environment and move to cloud based solution as appropriate ; including identifying resolutions to issues blocking customer success projects.
CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. This opportunity will allow you to work with our customers as their trusted technical adviser around the range of solutions in our comprehensive configuration management and Modern Work environment. Leveraging your Microsoft Endpoint / Configuration Management and Windows Server/Client expertise you will lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernize their environment and move to cloud based solution as appropriate ; including identifying resolutions to issues blocking customer success projects.
CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. In this role, you will empower enterprise customers to embrace AI transformation by driving Copilot usage, aligning business goals with technical capabilities and embedding sustainable change across their organizations. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives - With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences
CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. In this role, you will empower enterprise customers to embrace AI transformation by driving Copilot usage, aligning business goals with technical capabilities and embedding sustainable change across their organizations. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives - With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences
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Ensure Clinical Supply Quality processes directly support Technical Operations and goals and objectives. * Support compliance with all relevant and appropriate regulations and guidelines, such as those relating to GMP/GDP, health and safety, etc. * Support in-licensing activities by providing Quality Assurance expertise for the evaluation of new project opportunities including participation in due diligence activities. * Support the systems and processes in place for the appropriate documentation of the company development activities and to maintain them in a manner compliant with regulatory and corporate requirements. * Ensure the Clinical Supply Quality activities are consistent across the range of different environments and teams supported (Vendors / / in house). *
Ensure Clinical Supply Quality processes directly support Technical Operations and goals and objectives. * Support compliance with all relevant and appropriate regulations and guidelines, such as those relating to GMP/GDP, health and safety, etc. * Support in-licensing activities by providing Quality Assurance expertise for the evaluation of new project opportunities including participation in due diligence activities. * Support the systems and processes in place for the appropriate documentation of the company development activities and to maintain them in a manner compliant with regulatory and corporate requirements. * Ensure the Clinical Supply Quality activities are consistent across the range of different environments and teams supported (Vendors / / in house). *
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The Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. While not a customer-facing role, the Service Coordinator serves as the main escalation point for operational or contractual issues. * Take ownership of the operational delivery of assigned customer contracts (portfolio 150–500K€/year). * Cooperate closely with internal (Service Management Support, Technicians, Finance, SOC, Sales, etc.). * Support financial follow-up of contract P&L and ensure alignment with budget targets. * Education: Master's degree in a technical field (or equivalent through experience). * Attitude: Integrity, respect, customer focus, willingness to learn, and helpfulness.
The Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. While not a customer-facing role, the Service Coordinator serves as the main escalation point for operational or contractual issues. * Take ownership of the operational delivery of assigned customer contracts (portfolio 150–500K€/year). * Cooperate closely with internal (Service Management Support, Technicians, Finance, SOC, Sales, etc.). * Support financial follow-up of contract P&L and ensure alignment with budget targets. * Education: Master's degree in a technical field (or equivalent through experience). * Attitude: Integrity, respect, customer focus, willingness to learn, and helpfulness.
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You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our Customer Success Managers can deliver a seamless and impactful experience to Verbolia's clients. * Set up and configure new customer accounts during the onboarding phase * Assist Customer Success Managers wit
You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our Customer Success Managers can deliver a seamless and impactful experience to Verbolia's clients. * Set up and configure new customer accounts during the onboarding phase * Assist Customer Success Managers wit
Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Cross-functional Collaboration: Inte
Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Cross-functional Collaboration: Inte
Analyze customers' technical requirements and contribute to system architecture design * Provide Level 2 and Level 3 technical support, diagnosing and resolving complex incidents * Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction * Participate in a 24/7 on-call rotation to guarantee continuity of technical support As a Genetec Engineer, you play a key role in the implementation, configuration, and support of Genetec Security Center solutions. * Prepare technical documentation (diagrams, plans, reports, procedures) * Train end users and support internal technicians - You enjoy learning, analyzing problems, and tackling technical challenges. * Ability to diagnose and resolve complex technical issues * Ability to read and interpret technical drawings and electrical schematics * Ability to read and understand technical Eng
Analyze customers' technical requirements and contribute to system architecture design * Provide Level 2 and Level 3 technical support, diagnosing and resolving complex incidents * Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction * Participate in a 24/7 on-call rotation to guarantee continuity of technical support As a Genetec Engineer, you play a key role in the implementation, configuration, and support of Genetec Security Center solutions. * Prepare technical documentation (diagrams, plans, reports, procedures) * Train end users and support internal technicians - You enjoy learning, analyzing problems, and tackling technical challenges. * Ability to diagnose and resolve complex technical issues * Ability to read and interpret technical drawings and electrical schematics * Ability to read and understand technical Eng
The System IT Engineer implements technical customer solutions and provides technical support to customers either on site or remotely. * Give world-class support to worldwide customers * Technical, a passionate problem-solver with a customer-centric mindset - We are looking for a full time talented engineer to join our support team to provide the best installation and support for our products. * Engage directly with customers, make sure they're happy, loving us and our products. * Involve yourself with product development, using your insight of customer's issues and use cases * Respond to customers in a timely manner * Build relations
The System IT Engineer implements technical customer solutions and provides technical support to customers either on site or remotely. * Give world-class support to worldwide customers * Technical, a passionate problem-solver with a customer-centric mindset - We are looking for a full time talented engineer to join our support team to provide the best installation and support for our products. * Engage directly with customers, make sure they're happy, loving us and our products. * Involve yourself with product development, using your insight of customer's issues and use cases * Respond to customers in a timely manner * Build relations
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Provide technical support to the sales team during client interactions and solution design. The Presales Engineer supports Securitas' digital transformation strategy by driving growth in technology and solutions (guarding + technology). * Manage supplier product portfolios, including ERP data maintenance and sales support tools. * Act as liaison between internal stakeholders: operations, sales, sales support, finance, and service management. * Proven track record in commercial technical roles. * Excellent technical writing and communication skills. *
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Provide technical support to the sales team during client interactions and solution design. The Presales Engineer supports Securitas' digital transformation strategy by driving growth in technology and solutions (guarding + technology). * Manage supplier product portfolios, including ERP data maintenance and sales support tools. * Act as liaison between internal stakeholders: operations, sales, sales support, finance, and service management. * Proven track record in commercial technical roles. * Excellent technical writing and communication skills. *
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Provide technical support to the sales team during client interactions and solution design. The Presales Engineer supports Securitas' digital transformation strategy by driving growth in technology and solutions (guarding + technology). * Manage product portfolios, including ERP data maintenance and sales support tools. * Act as liaison between internal : operations, sales, sales support, finance, and service management. * Proven track record in commercial technical roles. * Excellent technical writing and communication skills. * Customer-focused with
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Provide technical support to the sales team during client interactions and solution design. The Presales Engineer supports Securitas' digital transformation strategy by driving growth in technology and solutions (guarding + technology). * Manage product portfolios, including ERP data maintenance and sales support tools. * Act as liaison between internal : operations, sales, sales support, finance, and service management. * Proven track record in commercial technical roles. * Excellent technical writing and communication skills. * Customer-focused with
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Assurer un support de qualité et la résolution des anomalies sur le système de gestion d'entrepôt (C++). * Minimum 2 ans d'expérience en support technique ou développement logiciel.
Assurer un support de qualité et la résolution des anomalies sur le système de gestion d'entrepôt (C++). * Minimum 2 ans d'expérience en support technique ou développement logiciel.
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Als Application Support Engineer ga je aan de slag in het 'Production' team, onder de verantwoordelijkheid van de directie 'Platform & Enabling'.
Als Application Support Engineer ga je aan de slag in het 'Production' team, onder de verantwoordelijkheid van de directie 'Platform & Enabling'.
Als Technical Application Owner maak je deel uit van de operationele teams.
Als Technical Application Owner maak je deel uit van de operationele teams.
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April Belgium * Waterloo * Vast contract, bepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Werken bij APRIL Belgium betekent deel uitmaken van een team op mensenmaat binnen een sterke internationale groep, genieten van een echte balans tussen werk en privéleven en je ontwikkelen in een zorgzame omgeving waar jouw expertise wordt erkend en gewaardeerd. Je krijgt ook de verantwoordelijkheid voor de organisatie van je werk en wordt aangemoedigd om initiatief te nemen. Op zoek naar een job waarin je echt een verschil maakt? Bij APRIL Belgium maken we dagelijks het verschil voor makelaars en verzekerden, met efficiënte, snelle en zorgzame dienstverlening. APRIL Belgium, specialist in overlijdens- en inkomensverzekeringen, maakt deel uit van de internationale groep APRIL, actief in 20 landen en goed voor een omzet van 860 miljoen euro in
April Belgium * Waterloo * Vast contract, bepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Werken bij APRIL Belgium betekent deel uitmaken van een team op mensenmaat binnen een sterke internationale groep, genieten van een echte balans tussen werk en privéleven en je ontwikkelen in een zorgzame omgeving waar jouw expertise wordt erkend en gewaardeerd. Je krijgt ook de verantwoordelijkheid voor de organisatie van je werk en wordt aangemoedigd om initiatief te nemen. Op zoek naar een job waarin je echt een verschil maakt? Bij APRIL Belgium maken we dagelijks het verschil voor makelaars en verzekerden, met efficiënte, snelle en zorgzame dienstverlening. APRIL Belgium, specialist in overlijdens- en inkomensverzekeringen, maakt deel uit van de internationale groep APRIL, actief in 20 landen en goed voor een omzet van 860 miljoen euro in
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Un rôle clé en tant que Customer Service Officer, au sein d'une société leader sur son marché et en pleine croissance
Un rôle clé en tant que Customer Service Officer, au sein d'une société leader sur son marché et en pleine croissance
Voor ons kantoor zoeken we een Allround Admin Support die instaat voor een vlotte werking van het dagelijkse reilen en zeilen. Als Allround Admin Support ben jij het eerste aanspreekpunt voor en externen. Daarnaast bied je basis IT- en telefoniesupport en beheer je digitale documenten en verzorg je de verzending ervan. * Algemeen administratief en operationeel support. * Ervaring in administratie, office support is een plus.
Voor ons kantoor zoeken we een Allround Admin Support die instaat voor een vlotte werking van het dagelijkse reilen en zeilen. Als Allround Admin Support ben jij het eerste aanspreekpunt voor en externen. Daarnaast bied je basis IT- en telefoniesupport en beheer je digitale documenten en verzorg je de verzending ervan. * Algemeen administratief en operationeel support. * Ervaring in administratie, office support is een plus.
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Michael Page * Brussels * Vast contract, onbepaalde tijd * Voltijds - Le poste consiste à développer et gérer un portefeuille clients en proposant des solutions techniques adaptées à leurs besoins. Vous serez responsable de la prospection, du suivi commercial et de la fidélisation pour garantir la croissance et la satisfaction des partenaires. Entreprise internationale offrant des solutions techniques innovantes pour accompagner les professionnels dans leurs projets. Leader reconnu pour la qualité et la fiabilité de ses services. Vos responsabilités * Gérer et développer un portefeuille de clients stratégiques * Identifier les besoins techniques des clients et proposer des solutions adaptées ; * Collaborer avec les internes pour garantir un service de qualité ; * Participer à l'élaboration de stratégies commerciales pour augmenter les ventes ;
Michael Page * Brussels * Vast contract, onbepaalde tijd * Voltijds - Le poste consiste à développer et gérer un portefeuille clients en proposant des solutions techniques adaptées à leurs besoins. Vous serez responsable de la prospection, du suivi commercial et de la fidélisation pour garantir la croissance et la satisfaction des partenaires. Entreprise internationale offrant des solutions techniques innovantes pour accompagner les professionnels dans leurs projets. Leader reconnu pour la qualité et la fiabilité de ses services. Vos responsabilités * Gérer et développer un portefeuille de clients stratégiques * Identifier les besoins techniques des clients et proposer des solutions adaptées ; * Collaborer avec les internes pour garantir un service de qualité ; * Participer à l'élaboration de stratégies commerciales pour augmenter les ventes ;
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As a leading and historic player in mobility, Bosch is driving the technologies of tomorrow: E-mobility, autonomous vehicles, connected services and multiple aftermarket solutions to provide our customers with complete support. Our products delight our customers, improve their quality of life and help preserve natural resources. As a benchmark for quality and innovation, the Mobility Aftermarket Division wants to inspire all its customers. At the Customer and Logistics Service, we are in direct contact with important clients in France and Benelux. * You are a point of contact for customers, sales and internal departments regarding their orders and the follow-up of shipments. * You take care of the customer follow-up from A to Z * You prepare presentat
As a leading and historic player in mobility, Bosch is driving the technologies of tomorrow: E-mobility, autonomous vehicles, connected services and multiple aftermarket solutions to provide our customers with complete support. Our products delight our customers, improve their quality of life and help preserve natural resources. As a benchmark for quality and innovation, the Mobility Aftermarket Division wants to inspire all its customers. At the Customer and Logistics Service, we are in direct contact with important clients in France and Benelux. * You are a point of contact for customers, sales and internal departments regarding their orders and the follow-up of shipments. * You take care of the customer follow-up from A to Z * You prepare presentat
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MetiSelect * Anderlecht * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Functie - Ben jij een geboren coach, sterk in organisatie en gedreven om samen met je team de beste resultaten te behalen? Voor onze klant zoeken wij een Teamleider Klantenservice die de operationele werking van het team bewaakt, medewerkers begeleidt en zorgt voor een optimale dienstverlening. * Je beheert de inkomende telefonie en e-mails en zorgt voor een correcte verdeling onder de teleconsulenten. * Je volgt de planning op: afwezigheden, vertragingen en uitzonderlijke verzoeken. * Je bent verantwoordelijk voor de volledige medewerkerbegeleiding binnen jouw team (ondersteuning, evaluaties, opvolggesprekken). * Je biedt product- en technische ondersteuning aan de . * Je fungeert als schakel tussen verschillende diensten en zorgt voor een correcte doorstroming
MetiSelect * Anderlecht * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Functie - Ben jij een geboren coach, sterk in organisatie en gedreven om samen met je team de beste resultaten te behalen? Voor onze klant zoeken wij een Teamleider Klantenservice die de operationele werking van het team bewaakt, medewerkers begeleidt en zorgt voor een optimale dienstverlening. * Je beheert de inkomende telefonie en e-mails en zorgt voor een correcte verdeling onder de teleconsulenten. * Je volgt de planning op: afwezigheden, vertragingen en uitzonderlijke verzoeken. * Je bent verantwoordelijk voor de volledige medewerkerbegeleiding binnen jouw team (ondersteuning, evaluaties, opvolggesprekken). * Je biedt product- en technische ondersteuning aan de . * Je fungeert als schakel tussen verschillende diensten en zorgt voor een correcte doorstroming
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Business support: voorbereiden en opmaken van rapporten voor klanten.
Business support: voorbereiden en opmaken van rapporten voor klanten.
Assist in daily IT operations, including troubleshooting hardware and software issues, and supporting on-site technical needs * Support daily operations in areas such as Hardware as a Service (HaaS) and SMITE * Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction - This internship offers a unique opportunity to gain hands-on experience in IT operations, project management, and customer loyalty initiatives within a leading global technology company. You will develop valuable skills in problem-solving, teamwork, and technical proficiency while contributing to the success of Bosch's digital initiatives.
Assist in daily IT operations, including troubleshooting hardware and software issues, and supporting on-site technical needs * Support daily operations in areas such as Hardware as a Service (HaaS) and SMITE * Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction - This internship offers a unique opportunity to gain hands-on experience in IT operations, project management, and customer loyalty initiatives within a leading global technology company. You will develop valuable skills in problem-solving, teamwork, and technical proficiency while contributing to the success of Bosch's digital initiatives.
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Our client is looking for a positive, curious and customer-oriented CNC Application Engineer to join their support team on the outskirts of Brussels. * Support distributors when they receive customers in our showroom. Are you passionate about CNC machining, enjoy solving technical problems and want to work in an international environment? * Create and deliver technical demonstrations at trade shows and open days. * Test and validate the feasibility of customer projects on machines. * Work with a vast network of European distributors and customers. Want to join the adventure and develop your skills in a stimulating technical environment?
Our client is looking for a positive, curious and customer-oriented CNC Application Engineer to join their support team on the outskirts of Brussels. * Support distributors when they receive customers in our showroom. Are you passionate about CNC machining, enjoy solving technical problems and want to work in an international environment? * Create and deliver technical demonstrations at trade shows and open days. * Test and validate the feasibility of customer projects on machines. * Work with a vast network of European distributors and customers. Want to join the adventure and develop your skills in a stimulating technical environment?