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                          1155 resultaten voor Technical Customer Support

                          Technical Customer Support Specialist

                          Ausy Belgium
                          BRUSSEL
                          Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou! * End-user support (technical services): Je biedt eerstelijns ondersteuning aan eindgebruikers bij technische vragen of incidenten. * Outbound support (ca. 10%): Je neemt proactief telefonisch contact op met klanten om lopende issues op te volgen of bijkomende informatie te verzamelen. * Administratieve opvolging: Je behandelt support tickets volgens de afgesproken procedures, analyseert het probleem en lost het op binnen jouw bevoegdheid. Indien verdere technische expertise vereist is, escaleer je het ticket naar de juiste supportdienst, met een duidelijke beschrijving van de context en genomen stappen. * Ervaring: Minimaal 2 jaar ervaring in een klantge
                          Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou! * End-user support (technical services): Je biedt eerstelijns ondersteuning aan eindgebruikers bij technische vragen of incidenten. * Outbound support (ca. 10%): Je neemt proactief telefonisch contact op met klanten om lopende issues op te volgen of bijkomende informatie te verzamelen. * Administratieve opvolging: Je behandelt support tickets volgens de afgesproken procedures, analyseert het probleem en lost het op binnen jouw bevoegdheid. Indien verdere technische expertise vereist is, escaleer je het ticket naar de juiste supportdienst, met een duidelijke beschrijving van de context en genomen stappen. * Ervaring: Minimaal 2 jaar ervaring in een klantge
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                          Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou! * End-user support (technical services): Je biedt eerstelijns ondersteuning aan eindgebruikers bij technische vragen of incidenten. * Outbound support (ca. 10%): Je neemt proactief telefonisch contact op met klanten om lopende issues op te volgen of bijkomende informatie te verzamelen. * Administratieve opvolging: Je behandelt support tickets volgens de afgesproken procedures, analyseert het probleem en lost het op binnen jouw bevoegdheid. Indien verdere technische expertise vereist is, escaleer je het ticket naar de juiste supportdienst, met een duidelijke beschrijving van de context en genomen stappen. * Ervaring: Minimaal 2 jaar ervaring in een klantge
                          Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou! * End-user support (technical services): Je biedt eerstelijns ondersteuning aan eindgebruikers bij technische vragen of incidenten. * Outbound support (ca. 10%): Je neemt proactief telefonisch contact op met klanten om lopende issues op te volgen of bijkomende informatie te verzamelen. * Administratieve opvolging: Je behandelt support tickets volgens de afgesproken procedures, analyseert het probleem en lost het op binnen jouw bevoegdheid. Indien verdere technische expertise vereist is, escaleer je het ticket naar de juiste supportdienst, met een duidelijke beschrijving van de context en genomen stappen. * Ervaring: Minimaal 2 jaar ervaring in een klantge
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                          Wygwam zoekt een ervaren Technical Customer Support Engineer die onze klanten en installateurs naar een hoger niveau tilt! Als Technical Customer Support Engineer (L2) vorm je de technische ruggengraat van onze klantenservice bij Wygwam. * Trainen en ondersteunen van L1 support , zowel nationaal als internationaal * Proactief meedenken over nieuwe support tools en procesoptimalisaties * Minimaal 3 jaar ervaring in een technische support functie
                          Wygwam zoekt een ervaren Technical Customer Support Engineer die onze klanten en installateurs naar een hoger niveau tilt! Als Technical Customer Support Engineer (L2) vorm je de technische ruggengraat van onze klantenservice bij Wygwam. * Trainen en ondersteunen van L1 support , zowel nationaal als internationaal * Proactief meedenken over nieuwe support tools en procesoptimalisaties * Minimaal 3 jaar ervaring in een technische support functie
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                          We hebben je zoekopdracht uitgebreid met 1152 gelijkaardige vacatures.

                          Voor een organisatie in Neder-Over-Heembeek die retailpunten helpt bij de distributie van diverse producten, zoeken we een communicatieve en analytisch sterke Technical Contact .
                          Voor een organisatie in Neder-Over-Heembeek die retailpunten helpt bij de distributie van diverse producten, zoeken we een communicatieve en analytisch sterke Technical Contact .
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                          You will be the link between our technology and our customers — providing technical support, maintaining systems, and keeping the magic of our experiences alive. To strengthen our technical team, we are seeking a motivated IT & Maintenance Technician to ensure the reliability and performance of our interactive attractions. This is a hands-on position combining IT expertise, field maintenance, and direct customer interaction in a dynamic international environment. * Solve technical problems and investigates elevated issues; confirm the validity of problems and seek solutions related to more complex issues. * Execute triages and provides technical assistance in a multi-tiered platform environment. Troubleshoot a wide variety customer in
                          You will be the link between our technology and our customers — providing technical support, maintaining systems, and keeping the magic of our experiences alive. To strengthen our technical team, we are seeking a motivated IT & Maintenance Technician to ensure the reliability and performance of our interactive attractions. This is a hands-on position combining IT expertise, field maintenance, and direct customer interaction in a dynamic international environment. * Solve technical problems and investigates elevated issues; confirm the validity of problems and seek solutions related to more complex issues. * Execute triages and provides technical assistance in a multi-tiered platform environment. Troubleshoot a wide variety customer in
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                          He/she participates in customer data projects & co-creates new Big data dashboards & visualizations on a datalake. * Work closely together with different teams IOT support adoption of reporting Tools & Dashboards. Functional/ Technical Skills
                          He/she participates in customer data projects & co-creates new Big data dashboards & visualizations on a datalake. * Work closely together with different teams IOT support adoption of reporting Tools & Dashboards. Functional/ Technical Skills
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                          Als student (Pre-)Sales Business Analyst Support (m/v/x) maak je deel uit van het Internal Customer Applications-team en werk je samen met van Sales, Consulting Sales en International Key Accounts binnen de EMEA-regio. Je werkt mee aan projecten met een directe impact op de organisatie en bouwt waardevolle kennis op in business analysis, sales support en digitale transformatie.
                          Als student (Pre-)Sales Business Analyst Support (m/v/x) maak je deel uit van het Internal Customer Applications-team en werk je samen met van Sales, Consulting Sales en International Key Accounts binnen de EMEA-regio. Je werkt mee aan projecten met een directe impact op de organisatie en bouwt waardevolle kennis op in business analysis, sales support en digitale transformatie.
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                          NIEUW
                          * Auto Viger * OUDENBURG Solliciteer als één van de eersten - Onderdelen bestellen - Onderdelen klaarleggen voor techniekers - Magazijn op orde houden - Planning - aansturen techniekers - Klantencontact Kennis van voertuigen is een vereiste. Maturiteit en Verantwoordelijkheid. Jouw profiel U bent verantwoordelijk voor het magazijnbeheer en aansturen van de . Kennis van CARS - VANS - TRUCKS is een vereiste (technische kennis van voertuigen)
                          * Auto Viger * OUDENBURG Solliciteer als één van de eersten - Onderdelen bestellen - Onderdelen klaarleggen voor techniekers - Magazijn op orde houden - Planning - aansturen techniekers - Klantencontact Kennis van voertuigen is een vereiste. Maturiteit en Verantwoordelijkheid. Jouw profiel U bent verantwoordelijk voor het magazijnbeheer en aansturen van de . Kennis van CARS - VANS - TRUCKS is een vereiste (technische kennis van voertuigen)
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                          You will contribute to technical wins, or portions of technical wins, with support from peers through preparation and delivery of one-way presentations. As a Solution Engineer intern, you will engage with customers, with coaching from others. You will have the opportunity to shadow customer stakeholder interactions and research customer context to gain and understanding and build product expertise. * You build awareness of need for product strategy based on customer feedback, and build awareness of need for compete strategies. * You will consume and leverage readiness materials to expand domain knowledge, and begin connecting with customers and promote internal team readiness. * You will engage with customer, with coa
                          You will contribute to technical wins, or portions of technical wins, with support from peers through preparation and delivery of one-way presentations. As a Solution Engineer intern, you will engage with customers, with coaching from others. You will have the opportunity to shadow customer stakeholder interactions and research customer context to gain and understanding and build product expertise. * You build awareness of need for product strategy based on customer feedback, and build awareness of need for compete strategies. * You will consume and leverage readiness materials to expand domain knowledge, and begin connecting with customers and promote internal team readiness. * You will engage with customer, with coa
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                          Cloud Solution Architect

                          Microsoft
                          Brussels, Brussels Region, Belgium
                          Thuiswerken mogelijk
                          CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. In this role, you will empower enterprise customers to embrace AI transformation by driving Copilot usage, aligning business goals with technical capabilities and embedding sustainable change across their organizations. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives - With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences
                          CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. In this role, you will empower enterprise customers to embrace AI transformation by driving Copilot usage, aligning business goals with technical capabilities and embedding sustainable change across their organizations. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives - With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences
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                          If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business - The Social Compliance & Ethical Trade Auditor works closely together with local sales teams, front-office and audit teams to ensure operational and technical excellence in the field of social compliance & ethical trade audits (e.g. SMETA, Amfori BSCI, ICS, FSSC 24000 etc….). * Complete all chargeable work within the required budget and timeframe to ensure customer satisfaction and efficiency of the business * Ensure completion of all assigned work and relevant documentation and upload into the SGS system in accordance with required procedures, deadlines and standards to fulfil customer expectations * Support business development
                          If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business - The Social Compliance & Ethical Trade Auditor works closely together with local sales teams, front-office and audit teams to ensure operational and technical excellence in the field of social compliance & ethical trade audits (e.g. SMETA, Amfori BSCI, ICS, FSSC 24000 etc….). * Complete all chargeable work within the required budget and timeframe to ensure customer satisfaction and efficiency of the business * Ensure completion of all assigned work and relevant documentation and upload into the SGS system in accordance with required procedures, deadlines and standards to fulfil customer expectations * Support business development
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                          We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers' AI transformation journey with Copilot Chat, Agents, and M365 Copilot, able to work and influence CXOs This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI. Can you learn to drive the highest technical quality and put the customer at the center of everything you do? We need enthusiastic people to provide technical leadership to our enterprise customers. * Drive Customer Success: architectural design, engaging with business and technical decision makers
                          We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers' AI transformation journey with Copilot Chat, Agents, and M365 Copilot, able to work and influence CXOs This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI. Can you learn to drive the highest technical quality and put the customer at the center of everything you do? We need enthusiastic people to provide technical leadership to our enterprise customers. * Drive Customer Success: architectural design, engaging with business and technical decision makers
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                          CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. This opportunity will allow you to work with our customers as their trusted technical adviser around the range of solutions in our comprehensive configuration management and Modern Work environment. Leveraging your Microsoft Endpoint / Configuration Management and Windows Server/Client expertise you will lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernize their environment and move to cloud based solution as appropriate ; including identifying resolutions to issues blocking customer success projects.
                          CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. This opportunity will allow you to work with our customers as their trusted technical adviser around the range of solutions in our comprehensive configuration management and Modern Work environment. Leveraging your Microsoft Endpoint / Configuration Management and Windows Server/Client expertise you will lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernize their environment and move to cloud based solution as appropriate ; including identifying resolutions to issues blocking customer success projects.
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                          The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. * Experience in recipe development, product testing, and providing technical support. The Chocolate Academy Chef will support the Academy in promoting the Callebaut brand locally in Belgium, while contributing to its international reputation. Lead customer sessions and training programs for both local and international clients. Support marketing and sales teams with
                          The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. * Experience in recipe development, product testing, and providing technical support. The Chocolate Academy Chef will support the Academy in promoting the Callebaut brand locally in Belgium, while contributing to its international reputation. Lead customer sessions and training programs for both local and international clients. Support marketing and sales teams with
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                          Ensure Clinical Supply Quality processes directly support Technical Operations and goals and objectives. * Support compliance with all relevant and appropriate regulations and guidelines, such as those relating to GMP/GDP, health and safety, etc. * Support in-licensing activities by providing Quality Assurance expertise for the evaluation of new project opportunities including participation in due diligence activities. * Support the systems and processes in place for the appropriate documentation of the company development activities and to maintain them in a manner compliant with regulatory and corporate requirements. * Ensure the Clinical Supply Quality activities are consistent across the range of different environments and teams supported (Vendors / / in house). *
                          Ensure Clinical Supply Quality processes directly support Technical Operations and goals and objectives. * Support compliance with all relevant and appropriate regulations and guidelines, such as those relating to GMP/GDP, health and safety, etc. * Support in-licensing activities by providing Quality Assurance expertise for the evaluation of new project opportunities including participation in due diligence activities. * Support the systems and processes in place for the appropriate documentation of the company development activities and to maintain them in a manner compliant with regulatory and corporate requirements. * Ensure the Clinical Supply Quality activities are consistent across the range of different environments and teams supported (Vendors / / in house). *
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                          NIEUW
                          With state-of-the-art facilities and a strong reputation for quality, innovation, and compliance, the company supports customers throughout the full product lifecycle—from design to delivery. * Collaborate cross-functionally with Technical, Operations, Engineering, Business Development and Supply Chain. * Handle customer escalations and lead global management review processes. * A technical and modern environment with a strong focus on quality and innovation.
                          With state-of-the-art facilities and a strong reputation for quality, innovation, and compliance, the company supports customers throughout the full product lifecycle—from design to delivery. * Collaborate cross-functionally with Technical, Operations, Engineering, Business Development and Supply Chain. * Handle customer escalations and lead global management review processes. * A technical and modern environment with a strong focus on quality and innovation.
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                          As a Customer Service Representative EMEA/APAC you are responsible to support the growth of the company and have a key role in the customer journey by offering one of the best customer service experience in our industry. We supply a growing market in food, pharma, health nutrition and technical applications. In all our efforts, we strive to be the clear solution for our customers. We have a global presence in terms of both our plants and sales support, and count approximately 1,1 00 collaborators worldwide. For our HQ in Vilvoorde we are looking for an Customer Service Representative EMEA/APAC. * You are responsible for all kind of customer interactions, issues or inquiries by building a sustainable relationships and
                          As a Customer Service Representative EMEA/APAC you are responsible to support the growth of the company and have a key role in the customer journey by offering one of the best customer service experience in our industry. We supply a growing market in food, pharma, health nutrition and technical applications. In all our efforts, we strive to be the clear solution for our customers. We have a global presence in terms of both our plants and sales support, and count approximately 1,1 00 collaborators worldwide. For our HQ in Vilvoorde we are looking for an Customer Service Representative EMEA/APAC. * You are responsible for all kind of customer interactions, issues or inquiries by building a sustainable relationships and
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                          Om onze groei te ondersteunen zoeken wij een Technical Customer Service Medewerker die ons team versterkt. Als Technical Customer Service Medewerker ben jij het eerste aanspreekpunt voor onze klanten én een echte spilfiguur tussen administratie en techniek.
                          Om onze groei te ondersteunen zoeken wij een Technical Customer Service Medewerker die ons team versterkt. Als Technical Customer Service Medewerker ben jij het eerste aanspreekpunt voor onze klanten én een echte spilfiguur tussen administratie en techniek.
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                          Vandaag zijn wij op zoek naar een gedreven customer service representative voor een vooraanstaand bedrijf in de warehousing en distributie. Our founders recognized that these high-demand sectors face unique challenges: technical roles that require precise skill matches, rapidly evolving competency requirements, and fierce competition for specialized talent. Our technology doesn't just scan resumes – it identifies patterns of success specific to each of our six focus industries, uncovering candidates with the precise technical capabilities and cultural fit you need. * Segmentation: , , ,Customer ServiceAdministration3PL / 4PLWarehousing & Distribution
                          Vandaag zijn wij op zoek naar een gedreven customer service representative voor een vooraanstaand bedrijf in de warehousing en distributie. Our founders recognized that these high-demand sectors face unique challenges: technical roles that require precise skill matches, rapidly evolving competency requirements, and fierce competition for specialized talent. Our technology doesn't just scan resumes – it identifies patterns of success specific to each of our six focus industries, uncovering candidates with the precise technical capabilities and cultural fit you need. * Segmentation: , , ,Customer ServiceAdministration3PL / 4PLWarehousing & Distribution
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                          You will be the go-to person for your colleagues in other departments to get technical assistance and support related to computer systems, IT infrastructure, hardware, and software and will be working closely with other IT colleagues in North America, Belgium and Spain and all other teams across our 12 office locations. We don't just offer a platform; we provide a reliable, scalable, and secure engine propelling businesses towards delivering the ultimate customer experience. Picture us as a squad of highly skilled engineers and architects, fuelled by a passion for crafting innovative and customer-centric solutions. Our relentless pursuit involves constant refinement and the infusion of new features into our platform, all designed to propel our customers towards unparalleled success. O
                          You will be the go-to person for your colleagues in other departments to get technical assistance and support related to computer systems, IT infrastructure, hardware, and software and will be working closely with other IT colleagues in North America, Belgium and Spain and all other teams across our 12 office locations. We don't just offer a platform; we provide a reliable, scalable, and secure engine propelling businesses towards delivering the ultimate customer experience. Picture us as a squad of highly skilled engineers and architects, fuelled by a passion for crafting innovative and customer-centric solutions. Our relentless pursuit involves constant refinement and the infusion of new features into our platform, all designed to propel our customers towards unparalleled success. O
                          meer
                          The Technical Service Desk Engineer will play an integral part in the support service Arcadiz delivers to our customers in the BeNeLux with main focus on xWDM, Carrier Ethernet, MPLS-TP - With offices in Belgium and The Netherlands, Arcadiz builds upon years of experience in building and maintaining transport networks, network design expertise, and long-standing partnership relations with leading to develop best-of-class solutions that meet even the most demanding customer needs. Arcadiz is looking for a Technical Service Desk Engineer. * Act as central contact for our customer base * Proactively own the technical progression of standard incidents * communication with the customer * Customer service experience *
                          The Technical Service Desk Engineer will play an integral part in the support service Arcadiz delivers to our customers in the BeNeLux with main focus on xWDM, Carrier Ethernet, MPLS-TP - With offices in Belgium and The Netherlands, Arcadiz builds upon years of experience in building and maintaining transport networks, network design expertise, and long-standing partnership relations with leading to develop best-of-class solutions that meet even the most demanding customer needs. Arcadiz is looking for a Technical Service Desk Engineer. * Act as central contact for our customer base * Proactively own the technical progression of standard incidents * communication with the customer * Customer service experience *
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                          Major Account Manager - Public Media

                          Palo Alto Networks Belgium BVBA
                          Berlin
                          Snel solliciteren
                          Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive - The Major Account Manager partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challen
                          Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive - The Major Account Manager partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challen
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                          You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Set up and configure new customer accounts during the onboarding phase * Ensure the timely delivery of updates, implementations, and support tasks * Tro
                          You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Set up and configure new customer accounts during the onboarding phase * Ensure the timely delivery of updates, implementations, and support tasks * Tro
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                          support indirect technical spending (Opex and Capex), and look for short-term opportunities through spot buy reduction. * represent the BC sourcing department in the technical area * Provide service to internal customers (engineering and maintenance organization, Lab, R&D, HSE, Facility mgmt.) * Support strategic sourcing initiatives to deliver long-range programs for MRO (Maintenance, Repair, and Operating Supplies) and related capital services. * Support a complete follow-up of the entire procure-to-pay process ( p2p) (PO creation- Goods delivery- goods receipts – invoice payment).
                          support indirect technical spending (Opex and Capex), and look for short-term opportunities through spot buy reduction. * represent the BC sourcing department in the technical area * Provide service to internal customers (engineering and maintenance organization, Lab, R&D, HSE, Facility mgmt.) * Support strategic sourcing initiatives to deliver long-range programs for MRO (Maintenance, Repair, and Operating Supplies) and related capital services. * Support a complete follow-up of the entire procure-to-pay process ( p2p) (PO creation- Goods delivery- goods receipts – invoice payment).
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                          Wat is het gemiddelde salaris voor Technical Customer Support?

                          Gemiddeld salaris per jaar
                          35.900 €

                          Het salaris gemiddelde voor een Technical Customer Support is 35.900 €. De salarissen van Technical Customer Support variëren van 29.800 € tot 44.800 €.