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475 resultaten voor Technical Customer Support in Aalst binnen een straal van 30 km
Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou! * End-user support (technical services): Je biedt eerstelijns ondersteuning aan eindgebruikers bij technische vragen of incidenten. * Outbound support (ca. 10%): Je neemt proactief telefonisch contact op met klanten om lopende issues op te volgen of bijkomende informatie te verzamelen. * Administratieve opvolging: Je behandelt support tickets volgens de afgesproken procedures, analyseert het probleem en lost het op binnen jouw bevoegdheid. Indien verdere technische expertise vereist is, escaleer je het ticket naar de juiste supportdienst, met een duidelijke beschrijving van de context en genomen stappen. * Ervaring: Minimaal 2 jaar ervaring in een klantge
Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou! * End-user support (technical services): Je biedt eerstelijns ondersteuning aan eindgebruikers bij technische vragen of incidenten. * Outbound support (ca. 10%): Je neemt proactief telefonisch contact op met klanten om lopende issues op te volgen of bijkomende informatie te verzamelen. * Administratieve opvolging: Je behandelt support tickets volgens de afgesproken procedures, analyseert het probleem en lost het op binnen jouw bevoegdheid. Indien verdere technische expertise vereist is, escaleer je het ticket naar de juiste supportdienst, met een duidelijke beschrijving van de context en genomen stappen. * Ervaring: Minimaal 2 jaar ervaring in een klantge
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We hebben je zoekopdracht uitgebreid met 474 gelijkaardige vacatures.
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Voor een organisatie in Neder-Over-Heembeek die retailpunten helpt bij de distributie van diverse producten, zoeken we een communicatieve en analytisch sterke Technical Contact .
Voor een organisatie in Neder-Over-Heembeek die retailpunten helpt bij de distributie van diverse producten, zoeken we een communicatieve en analytisch sterke Technical Contact .
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Provide service and customer support during field and inhouse visits or dispatches - The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. * Diagnose errors or technical problems and determine proper solutions * Cooperate with technical team and share information across the organization * Comprehend customer requirements and make appropriate recommendations / briefings * Contact customers concerning processes of the customer file * Build positive relationships with customers * Technical
Provide service and customer support during field and inhouse visits or dispatches - The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. * Diagnose errors or technical problems and determine proper solutions * Cooperate with technical team and share information across the organization * Comprehend customer requirements and make appropriate recommendations / briefings * Contact customers concerning processes of the customer file * Build positive relationships with customers * Technical
Solution Engineering Internship Opportunities
Solution Engineering Internship Opportunities
Microsoft
Zaventem, Flemish Brabant, Belgium
Thuiswerken mogelijk
You will contribute to technical wins, or portions of technical wins, with support from peers through preparation and delivery of one-way presentations. As a Solution Engineer intern, you will engage with customers, with coaching from others. You will have the opportunity to shadow customer stakeholder interactions and research customer context to gain and understanding and build product expertise. * You build awareness of need for product strategy based on customer feedback, and build awareness of need for compete strategies. * You will consume and leverage readiness materials to expand domain knowledge, and begin connecting with customers and promote internal team readiness. * You will engage with customer, with coa
You will contribute to technical wins, or portions of technical wins, with support from peers through preparation and delivery of one-way presentations. As a Solution Engineer intern, you will engage with customers, with coaching from others. You will have the opportunity to shadow customer stakeholder interactions and research customer context to gain and understanding and build product expertise. * You build awareness of need for product strategy based on customer feedback, and build awareness of need for compete strategies. * You will consume and leverage readiness materials to expand domain knowledge, and begin connecting with customers and promote internal team readiness. * You will engage with customer, with coa
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Assist the sales team by providing technical support for customers, answering questions, and offering guidance on how to best use Callebaut's products. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. * Experience in recipe development, product testing, and providing technical support. The Chocolate Academy Chef will support the Head of Chocolate Academy in promoting the Callebaut brand locally in
Assist the sales team by providing technical support for customers, answering questions, and offering guidance on how to best use Callebaut's products. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. * Experience in recipe development, product testing, and providing technical support. The Chocolate Academy Chef will support the Head of Chocolate Academy in promoting the Callebaut brand locally in
Modern Work and Copilot Cloud Solution Architecture
Modern Work and Copilot Cloud Solution Architecture
Microsoft
Multiple Locations, Belgium
Thuiswerken mogelijk
We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers' AI transformation journey with Copilot Chat, Agents, and M365 Copilot, able to work and influence CXOs This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI. Can you learn to drive the highest technical quality and put the customer at the center of everything you do? We need enthusiastic people to provide technical leadership to our enterprise customers. * Drive Customer Success: architectural design, engaging with business and technical decision makers
We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers' AI transformation journey with Copilot Chat, Agents, and M365 Copilot, able to work and influence CXOs This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI. Can you learn to drive the highest technical quality and put the customer at the center of everything you do? We need enthusiastic people to provide technical leadership to our enterprise customers. * Drive Customer Success: architectural design, engaging with business and technical decision makers
Modern Work - Cloud Solution Architect (Endpoint management)
Modern Work - Cloud Solution Architect (Endpoint management)
Microsoft
Multiple Locations, Belgium
Thuiswerken mogelijk
CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. This opportunity will allow you to work with our customers as their trusted technical adviser around the range of solutions in our comprehensive configuration management and Modern Work environment. Leveraging your Microsoft Endpoint / Configuration Management and Windows Server/Client expertise you will lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernize their environment and move to cloud based solution as appropriate ; including identifying resolutions to issues blocking customer success projects.
CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. This opportunity will allow you to work with our customers as their trusted technical adviser around the range of solutions in our comprehensive configuration management and Modern Work environment. Leveraging your Microsoft Endpoint / Configuration Management and Windows Server/Client expertise you will lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernize their environment and move to cloud based solution as appropriate ; including identifying resolutions to issues blocking customer success projects.
CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. In this role, you will empower enterprise customers to embrace AI transformation by driving Copilot usage, aligning business goals with technical capabilities and embedding sustainable change across their organizations. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives - With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences
CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. In this role, you will empower enterprise customers to embrace AI transformation by driving Copilot usage, aligning business goals with technical capabilities and embedding sustainable change across their organizations. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives - With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences
support indirect technical spending (Opex and Capex), and look for short-term opportunities through spot buy reduction. * represent the BC sourcing department in the technical area * Provide service to internal customers (engineering and maintenance organization, Lab, R&D, HSE, Facility mgmt.) * Support strategic sourcing initiatives to deliver long-range programs for MRO (Maintenance, Repair, and Operating Supplies) and related capital services. * Support a complete follow-up of the entire procure-to-pay process ( p2p) (PO creation- Goods delivery- goods receipts – invoice payment).
support indirect technical spending (Opex and Capex), and look for short-term opportunities through spot buy reduction. * represent the BC sourcing department in the technical area * Provide service to internal customers (engineering and maintenance organization, Lab, R&D, HSE, Facility mgmt.) * Support strategic sourcing initiatives to deliver long-range programs for MRO (Maintenance, Repair, and Operating Supplies) and related capital services. * Support a complete follow-up of the entire procure-to-pay process ( p2p) (PO creation- Goods delivery- goods receipts – invoice payment).
Ervaring in support, customer service.
Ervaring in support, customer service.
You will be the go-to person for your colleagues in other departments to get technical assistance and support related to computer systems, IT infrastructure, hardware, and software and will be working closely with other IT colleagues in North America, Belgium and Spain and all other teams across our 12 office locations. We don't just offer a platform; we provide a reliable, scalable, and secure engine propelling businesses towards delivering the ultimate customer experience. Picture us as a squad of highly skilled engineers and architects, fuelled by a passion for crafting innovative and customer-centric solutions. Our relentless pursuit involves constant refinement and the infusion of new features into our platform, all designed to propel our customers towards unparalleled success. O
You will be the go-to person for your colleagues in other departments to get technical assistance and support related to computer systems, IT infrastructure, hardware, and software and will be working closely with other IT colleagues in North America, Belgium and Spain and all other teams across our 12 office locations. We don't just offer a platform; we provide a reliable, scalable, and secure engine propelling businesses towards delivering the ultimate customer experience. Picture us as a squad of highly skilled engineers and architects, fuelled by a passion for crafting innovative and customer-centric solutions. Our relentless pursuit involves constant refinement and the infusion of new features into our platform, all designed to propel our customers towards unparalleled success. O
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The Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. While not a customer-facing role, the Service Coordinator serves as the main escalation point for operational or contractual issues. * Take ownership of the operational delivery of assigned customer contracts (portfolio 150–500K€/year). * Cooperate closely with internal (Service Management Support, Technicians, Finance, SOC, Sales, etc.). * Support financial follow-up of contract P&L and ensure alignment with budget targets. * Education: Master's degree in a technical field (or equivalent through experience). * Attitude: Integrity, respect, customer focus, willingness to learn, and helpfulness.
The Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. While not a customer-facing role, the Service Coordinator serves as the main escalation point for operational or contractual issues. * Take ownership of the operational delivery of assigned customer contracts (portfolio 150–500K€/year). * Cooperate closely with internal (Service Management Support, Technicians, Finance, SOC, Sales, etc.). * Support financial follow-up of contract P&L and ensure alignment with budget targets. * Education: Master's degree in a technical field (or equivalent through experience). * Attitude: Integrity, respect, customer focus, willingness to learn, and helpfulness.
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You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our Customer Success Managers can deliver a seamless and impactful experience to Verbolia's clients. * Set up and configure new customer accounts during the onboarding phase * Assist Customer Success Managers wit
You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our Customer Success Managers can deliver a seamless and impactful experience to Verbolia's clients. * Set up and configure new customer accounts during the onboarding phase * Assist Customer Success Managers wit
Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Cross-functional Collaboration: Inte
Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Cross-functional Collaboration: Inte
Analyze customers' technical requirements and contribute to system architecture design * Provide Level 2 and Level 3 technical support, diagnosing and resolving complex incidents * Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction * Participate in a 24/7 on-call rotation to guarantee continuity of technical support As a Genetec Engineer, you play a key role in the implementation, configuration, and support of Genetec Security Center solutions. * Prepare technical documentation (diagrams, plans, reports, procedures) * Train end users and support internal technicians - You enjoy learning, analyzing problems, and tackling technical challenges. * Ability to diagnose and resolve complex technical issues * Ability to read and interpret technical drawings and electrical schematics * Ability to read and understand technical Eng
Analyze customers' technical requirements and contribute to system architecture design * Provide Level 2 and Level 3 technical support, diagnosing and resolving complex incidents * Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction * Participate in a 24/7 on-call rotation to guarantee continuity of technical support As a Genetec Engineer, you play a key role in the implementation, configuration, and support of Genetec Security Center solutions. * Prepare technical documentation (diagrams, plans, reports, procedures) * Train end users and support internal technicians - You enjoy learning, analyzing problems, and tackling technical challenges. * Ability to diagnose and resolve complex technical issues * Ability to read and interpret technical drawings and electrical schematics * Ability to read and understand technical Eng
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This is a senior role where your deep technical expertise will be balanced with strong customer interfacing, sales support, and the ability to mentor and lead technical delivery teams. For 30 years, we have always been guiding our customers on the next tech wave. As a Microsoft Data Solution & Presales Architect, you are more than a technical leader—you are a visionary and evangelist. * Client & Sales Engagement: Serve as the primary technical point of contact for clients and internal sales teams, translating complex business needs into clear, winning technical proposals and roadmaps. * Stakeholder Collaboration: Collaborate with business stakeholders to understand their requirements and translate them into technical
This is a senior role where your deep technical expertise will be balanced with strong customer interfacing, sales support, and the ability to mentor and lead technical delivery teams. For 30 years, we have always been guiding our customers on the next tech wave. As a Microsoft Data Solution & Presales Architect, you are more than a technical leader—you are a visionary and evangelist. * Client & Sales Engagement: Serve as the primary technical point of contact for clients and internal sales teams, translating complex business needs into clear, winning technical proposals and roadmaps. * Stakeholder Collaboration: Collaborate with business stakeholders to understand their requirements and translate them into technical
The System IT Engineer implements technical customer solutions and provides technical support to customers either on site or remotely. * Give world-class support to worldwide customers * Technical, a passionate problem-solver with a customer-centric mindset - We are looking for a full time talented engineer to join our support team to provide the best installation and support for our products. * Engage directly with customers, make sure they're happy, loving us and our products. * Involve yourself with product development, using your insight of customer's issues and use cases * Respond to customers in a timely manner * Build relations
The System IT Engineer implements technical customer solutions and provides technical support to customers either on site or remotely. * Give world-class support to worldwide customers * Technical, a passionate problem-solver with a customer-centric mindset - We are looking for a full time talented engineer to join our support team to provide the best installation and support for our products. * Engage directly with customers, make sure they're happy, loving us and our products. * Involve yourself with product development, using your insight of customer's issues and use cases * Respond to customers in a timely manner * Build relations
Provide technical guidance, and support their professional development. For 30 years, we have always been guiding our customers on the next tech wave. * Customer obsession: Become the go-to AWS expert for our key customers. Explore solutions to solve their needs and the needs of their customers in mind, assist in pre-sales to bring the team to the next level. * Operations & Monitoring: Oversee the day-to-day operations of the cloud infrastructure at the customer, ensuring its stability, performance, and security. Participate in on-call rotations (depending on customer assignment). Communicate clearly and concisely with both technical and non-technical stakeholders.
Provide technical guidance, and support their professional development. For 30 years, we have always been guiding our customers on the next tech wave. * Customer obsession: Become the go-to AWS expert for our key customers. Explore solutions to solve their needs and the needs of their customers in mind, assist in pre-sales to bring the team to the next level. * Operations & Monitoring: Oversee the day-to-day operations of the cloud infrastructure at the customer, ensuring its stability, performance, and security. Participate in on-call rotations (depending on customer assignment). Communicate clearly and concisely with both technical and non-technical stakeholders.
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The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Provide technical support to the sales team during client interactions and solution design. The Presales Engineer supports Securitas' digital transformation strategy by driving growth in technology and solutions (guarding + technology). * Manage product portfolios, including ERP data maintenance and sales support tools. * Act as liaison between internal : operations, sales, sales support, finance, and service management. * Proven track record in commercial technical roles. * Excellent technical writing and communication skills. * Customer-focused with a consultative mindset.
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Provide technical support to the sales team during client interactions and solution design. The Presales Engineer supports Securitas' digital transformation strategy by driving growth in technology and solutions (guarding + technology). * Manage product portfolios, including ERP data maintenance and sales support tools. * Act as liaison between internal : operations, sales, sales support, finance, and service management. * Proven track record in commercial technical roles. * Excellent technical writing and communication skills. * Customer-focused with a consultative mindset.
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Provide technical support to the sales team during client interactions and solution design. The Presales Engineer supports Securitas' digital transformation strategy by driving growth in technology and solutions (guarding + technology). * Manage product portfolios, including ERP data maintenance and sales support tools. * Act as liaison between internal : operations, sales, sales support, finance, and service management. * Proven track record in commercial technical roles. * Excellent technical writing and communication skills. * Customer-focused with
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Provide technical support to the sales team during client interactions and solution design. The Presales Engineer supports Securitas' digital transformation strategy by driving growth in technology and solutions (guarding + technology). * Manage product portfolios, including ERP data maintenance and sales support tools. * Act as liaison between internal : operations, sales, sales support, finance, and service management. * Proven track record in commercial technical roles. * Excellent technical writing and communication skills. * Customer-focused with
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AlsTechnicial plant support technician (TPS) ben je het eerste aanspreekpunt bij storingen van utilities installaties. (Elektriciteit, cooling & heating, HVAC) Jouw taken
AlsTechnicial plant support technician (TPS) ben je het eerste aanspreekpunt bij storingen van utilities installaties. (Elektriciteit, cooling & heating, HVAC) Jouw taken
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Als Application Support Engineer ga je aan de slag in het 'Production' team, onder de verantwoordelijkheid van de directie 'Platform & Enabling'.
Als Application Support Engineer ga je aan de slag in het 'Production' team, onder de verantwoordelijkheid van de directie 'Platform & Enabling'.
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Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
Als Technical Application Owner maak je deel uit van de operationele teams.
Als Technical Application Owner maak je deel uit van de operationele teams.
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Wacht dan niet langer en word een van onze Operations Support Coördinators voor onze distributiecentra van Zellik en Ninove.
Wacht dan niet langer en word een van onze Operations Support Coördinators voor onze distributiecentra van Zellik en Ninove.