The role acts as a key bridge between Sales, Marketing, Customer Service and IT, ensuring that commercial needs are translated into end-to-end solutions. This role plays a key part in enabling commercial teams to work efficiently, improving customer experience, and supporting scalable growth through well-aligned digital solutions. * Act as primary point of contact for Sales, Marketing and Customer Service regarding digital needs and improvements * Translate commercial needs into coherent end-to-end solutions that improve customer experience, sales effectiveness and operational efficiency * Coordinate delivery across multiple platforms and teams to ensure a seamless result for the business and customers Team & collaboration * Provide clear direction on priorities, scope and expected outcomes to the team * Collaborate closely with other , and platform teams
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