To keep scaling smartly and securely, we're strengthening our Customer Care team with a Team Leader who combines innovation thinking, analytical precision, and a love for client satisfaction • Provide regular reports to management on the team's performance, successes, and challenges. From our roots in electronic meal, eco, and gift vouchers, we've evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centred salary solutions. As Customer Care Team Lead, you are responsible for managing the Customer Care team, which serves as the first point of contact for all our customers. In addition, you develop your team and propose continuous process improvements based on feedback from custome
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