Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Establish and refine processes to streamline client onboarding, service delivery, and issue resolution. * Creativity encouraged: We value your ideas on improving our tech stack, introducing new tools, or launching innovative services.
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