You use deep industry experience to lead a dedicated team across the full transformation engagement lifecycle, helping customers achieve measurable business outcomes in a trillion-dollar addressable market. You work across organizational boundaries—including Customer Success, Account Teams, Specialist Sales, Engineering, leadership teams, and the partner ecosystem (GSI/ISV)—to align on the customer's long-term success and ensure a high bar for quality, performance, and value. Orchestrate the Microsoft ecosystem (product, sales, and services) to accelerate impact. Lead individuals within a matrixed professional services team; provide performance feedback and future . Success in this role requires the ability to inspire and lead matrixed teams, communicate effectively with , manage delivery and financials with rigor, and build credibility and trust over time.
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