Based in Heerlen (Netherlands), about 30 km from the Belgian border, the European Service Center plays a key role in managing Customer Care operations for several Business Units, notably the Spine division (tools and components for spinal surgery) and the Aortic division (aorta). The Customer Care & Order Operations team in Heerlen consists of more than 100 employees, organized by geographical areas. * Participate in improvement projects (Lean, automation, digitalization). * Understand the business challenges behind operations. * An interest in digitalization, automation, or artificial intelligence (AI), as well as basic knowledge of project management methodologies (Lean, Agile, etc.), is considered an asset.
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