Write reports and feed the internal knowledge base, to promote the sharing of expertise within the company (sales, marketing, product). * Ability to interact with different internal contact (PM, sales, R&D, quality) Are you looking for a role that combines customer contact, product expertise and internal collaboration? Customer & internal technical support * Manage incoming calls from the technical hotline for Europe and provide product support to the European sales team. * Provide ongoing internal support in conjunction with other members of the technical team. * Collect and transmit relevant field feedback to the sales, product and R&D teams, in a logic of continuous improvement. You will join the sales department, within the Pedestrian Door Detectors (PES) segment. She will still be active in customer technical support, with a stronger focus on internal training, while actively ...
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