As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! The role of Customer Care Agent means offering efficient, quick, and friendly service to customers. The CCA operates in a shared mailbox shared with your colleagues of customer care and works closely together. * Bachelor's degree or equivalent through combination of education and experience * Good knowledge of English and Dutch, French is a plus * Basic knowledge of ERP systems in general (Navision or Business central is a plus)
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