As a Customer Success Manager - Partners & SMEs, you act as the key link between partners (accountants, resellers...), their end customers, and the Banqup ecosystem. You understand both the business challenges of partners and accountants and the technical and process-oriented aspects of digital document flows, invoicing, and financial administration. You work closely with Sales, Business Development, Product, and Implementation teams and play a key role in strengthening customer satisfaction, partner engagement, and sustainable growth. * Guide and support accountants, resellers, and partners in onboarding and activating their SME clients on the platform. * A Bachelor's degree or equivalent experience, with a strong customer-oriented and commercial mindset. * A strong interest in IT, cloud-based platforms, and digital solutions; affinity with invoicing, accounting, or document management is a strong plus.
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