Collaborate with cross-functional teams to ensure seamless delivery of services and exceptional customer experience. * Manage contract negotiations, renewals, and pricing discussions in collaboration with the SGS business development & support team * Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions. * Work collaboratively with SGS colleagues across the organization to ensure they are engaged and aligned to the account strategy and support new business opportunities within clients. * Proven experience in sales, key account management, or relevant customer relationship management roles. * Proactive and self-motivated with a passion for delivering exceptional
meer