As a Customer Success Manager, you'll be at the heart of our customer relationships. * Build and execute proactive success plans to drive customer engagement and retention * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Analyze product usage and success metrics to recommend improvements * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience
meer