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69 resultaten voor Customer Success Manager in Brussel binnen een straal van 30 km
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
NIEUW
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
NIEUW
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Build and maintain strong customer relationships to enhance loyalty and retention.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Build and maintain strong customer relationships to enhance loyalty and retention.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
We hebben je zoekopdracht uitgebreid met 65 gelijkaardige vacatures.
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The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. • Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • Working closely with internal teams to ensure customer needs are met. • Managing customer escalations and resolving issues to maintain strong client relationships. • Handling contract governance and P&L management of the customer. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. • Absolute customer, service and quality focused. • Proven experience in managing solutions for big and complex customers
The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. • Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • Working closely with internal teams to ensure customer needs are met. • Managing customer escalations and resolving issues to maintain strong client relationships. • Handling contract governance and P&L management of the customer. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. • Absolute customer, service and quality focused. • Proven experience in managing solutions for big and complex customers
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Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? We are looking for a Customer Experience Specialist to join this team. In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - A proactive, customer-first mindset with excellent problem-solving skills. - Work in a high-impact, customer-facing role where your contribution truly matters - Be part of a team that values customer satisfaction and continuous improvement
Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? We are looking for a Customer Experience Specialist to join this team. In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - A proactive, customer-first mindset with excellent problem-solving skills. - Work in a high-impact, customer-facing role where your contribution truly matters - Be part of a team that values customer satisfaction and continuous improvement
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Expert Claims and Operational Technical Excellence
Expert Claims and Operational Technical Excellence
Europ Assistance Belgium
Brussels
Thuiswerken mogelijk
Do you thrive in a dynamic environment where fraud detection, recovery, and leakage prevention are key to success? Your expertise will help us minimize losses and maximize savings, contributing directly to our organization's success. You will join a committed team supporting critical customer interactions every day, in a role with real operational impact.
Do you thrive in a dynamic environment where fraud detection, recovery, and leakage prevention are key to success? Your expertise will help us minimize losses and maximize savings, contributing directly to our organization's success. You will join a committed team supporting critical customer interactions every day, in a role with real operational impact.
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The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. The Associate Recruiting Manager is an integral part of Latham's Associate Recruiting team. * Possess the ability to work in a team environment with a customer-service focus
The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. The Associate Recruiting Manager is an integral part of Latham's Associate Recruiting team. * Possess the ability to work in a team environment with a customer-service focus
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The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other legal teams and business partners on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other legal teams and business partners on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
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We all love what we do here at The Network, we are a passionate bunch who are fierce in our commitment to simplify the Global talent acquisition goals of our partners and customers.
We all love what we do here at The Network, we are a passionate bunch who are fierce in our commitment to simplify the Global talent acquisition goals of our partners and customers.
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
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You will work with existing customers, assess on‑site issues, and guide them toward the most suitable upgrade, repair, or improvement solutions in partnership with internal technical teams. With a solid customer base across Belgium, the organization combines technical expertise, service excellence, and a long‑term commitment to sustainability. * Visit existing customers facing technical issues or requesting improvements to their installed systems. * Prepare and present commercial proposals aligned with technical feasibility and customer needs. * Strengthen customer relationships by acting as a trusted advisor and problem solver. * Strong ability to understand customer challenges and translate technical issues into tailored solutions. * A position combining autonomy on the field, close contact with customers, and daily collaboration with technical experts.
You will work with existing customers, assess on‑site issues, and guide them toward the most suitable upgrade, repair, or improvement solutions in partnership with internal technical teams. With a solid customer base across Belgium, the organization combines technical expertise, service excellence, and a long‑term commitment to sustainability. * Visit existing customers facing technical issues or requesting improvements to their installed systems. * Prepare and present commercial proposals aligned with technical feasibility and customer needs. * Strengthen customer relationships by acting as a trusted advisor and problem solver. * Strong ability to understand customer challenges and translate technical issues into tailored solutions. * A position combining autonomy on the field, close contact with customers, and daily collaboration with technical experts.
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The Manager, External Workforce Operations Fixed Term role is responsible for supporting the contracted resource activities with the external workforce program in EMEA. This role supports the EMEA Snr Manager, External Workforce Leads by ensuring seamless operational execution of the EMEA external workforce. This role provides critical operational execution and oversight across EMEA, enabling Snr Managers to focus on strategic oversight, governance and stakeholder alignment, while ensuring consistent delivery, stabilization and risk management of the force program in EMEA. * Serve as the operational project manager lead for day-to-day external workforce program management activities * Experience in supporting client relationship management, leadership, and customer service in a technological context
The Manager, External Workforce Operations Fixed Term role is responsible for supporting the contracted resource activities with the external workforce program in EMEA. This role supports the EMEA Snr Manager, External Workforce Leads by ensuring seamless operational execution of the EMEA external workforce. This role provides critical operational execution and oversight across EMEA, enabling Snr Managers to focus on strategic oversight, governance and stakeholder alignment, while ensuring consistent delivery, stabilization and risk management of the force program in EMEA. * Serve as the operational project manager lead for day-to-day external workforce program management activities * Experience in supporting client relationship management, leadership, and customer service in a technological context
NIEUW
Snel solliciteren
Als Customer Care Officer werk je op onze nieuwe site in Willebroek, je bent het eerste aanspreekpunt voor onze klant en diens logistieke vragen. Jouw rechtstreekse verantwoordelijke is onze Operations Manager met wie je nauw samenwerkt en waarop je altijd kan terugvallen voor de nodige vragen en begeleiding.
Als Customer Care Officer werk je op onze nieuwe site in Willebroek, je bent het eerste aanspreekpunt voor onze klant en diens logistieke vragen. Jouw rechtstreekse verantwoordelijke is onze Operations Manager met wie je nauw samenwerkt en waarop je altijd kan terugvallen voor de nodige vragen en begeleiding.
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The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence. * Excellent communication skills — able to communicate effectively with , management, customers and auditors.
The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence. * Excellent communication skills — able to communicate effectively with , management, customers and auditors.
The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * You are customer-oriented and driven and you have a “hands-on” mentality. Stakeholder Management: The Pricing Analyst collaborates on a daily basis with Account Managers and other functions throughout our organization.
The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * You are customer-oriented and driven and you have a “hands-on” mentality. Stakeholder Management: The Pricing Analyst collaborates on a daily basis with Account Managers and other functions throughout our organization.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
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The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, and reporting to the EAME Tax Planning Manager, this senior tax advisory role is for a member of the value chain direct tax team supporting ExxonMobil's business footprint in the EAME region. Business line and finance managers will look to you for advice regarding
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, and reporting to the EAME Tax Planning Manager, this senior tax advisory role is for a member of the value chain direct tax team supporting ExxonMobil's business footprint in the EAME region. Business line and finance managers will look to you for advice regarding
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Join Decathlon Marketplace Belgium and discover how we bring hundreds of sport brands together on one platform to reach millions of Decathlon customers. Do you want to see how hundreds of sports brands reach millions of customers on one platform ? * Cross-Team Collaboration: Work closely with logistics, content, and commercial teams to ensure the best and customer experience.
Join Decathlon Marketplace Belgium and discover how we bring hundreds of sport brands together on one platform to reach millions of Decathlon customers. Do you want to see how hundreds of sports brands reach millions of customers on one platform ? * Cross-Team Collaboration: Work closely with logistics, content, and commercial teams to ensure the best and customer experience.
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, and reporting to the EAME Indirect Tax Planning Manager, this senior tax advisory role is for a member of the - Business line and finance managers will look to you for advice regarding
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, and reporting to the EAME Indirect Tax Planning Manager, this senior tax advisory role is for a member of the - Business line and finance managers will look to you for advice regarding
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Support on customer audits and Health Authority inspections at the vendors, as needed
Support on customer audits and Health Authority inspections at the vendors, as needed
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Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. The company serves a broad B2B and industrial customer base, ranging from manufacturing environments to logistics operations, agricultural businesses and SMEs that rely on gas for heating or production processes. They are recognized for their strong technical expertise, safety culture and long-term customer partnerships. As an Account Manager, you will develop the industrial market through proactive commercial activity and strong relationship building. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * On-site customer visits, advising on installations (tanks, piping, vaporizers, skids) in compliance with safety standards.
Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. The company serves a broad B2B and industrial customer base, ranging from manufacturing environments to logistics operations, agricultural businesses and SMEs that rely on gas for heating or production processes. They are recognized for their strong technical expertise, safety culture and long-term customer partnerships. As an Account Manager, you will develop the industrial market through proactive commercial activity and strong relationship building. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * On-site customer visits, advising on installations (tanks, piping, vaporizers, skids) in compliance with safety standards.
NIEUW
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Samen met hen kijken we uit naar een ervaren en meertalige customer service medewerker B to B voor de Benelux - Als Customer service medewerker speel je een cruciale rol in het begeleiden van klanten zoals ziekenhuizen, labo's en B2B-partners bij hun vragen, het vlot laten verlopen van orderverwerking en het versterken van de dagelijkse interacties. * Je kan relevante ervaring voorleggen als customer service medewerker in een grote, complexe B2B omgeving
Samen met hen kijken we uit naar een ervaren en meertalige customer service medewerker B to B voor de Benelux - Als Customer service medewerker speel je een cruciale rol in het begeleiden van klanten zoals ziekenhuizen, labo's en B2B-partners bij hun vragen, het vlot laten verlopen van orderverwerking en het versterken van de dagelijkse interacties. * Je kan relevante ervaring voorleggen als customer service medewerker in een grote, complexe B2B omgeving
You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * Commitment to providing an exceptional customer experience.
You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * Commitment to providing an exceptional customer experience.
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Collaborate: Work as a Project Manager or interface with and business users to scope, analyze, and define functional and business requirements. When you join Capco, you're signing up for more than just a job – you're becoming part of a diverse, inclusive, and innovative community that celebrates success and rewards talent.
Collaborate: Work as a Project Manager or interface with and business users to scope, analyze, and define functional and business requirements. When you join Capco, you're signing up for more than just a job – you're becoming part of a diverse, inclusive, and innovative community that celebrates success and rewards talent.