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407 resultaten voor Customer service manager in Waterloo binnen een straal van 30 km
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Eén van die kernapplicaties is Customer Service Management (CSM): de tool die binnenkort door al onze dossierbeheerders dagelijks gebruikt zal worden. Als Product Manager CSM bepaal jij mee de manier van werken voor onze toekomstige payrollorganisatie. * Neem end‑to‑end ownership over het CSM‑platform en vertaal de noden van dossierbeheerders en serviceteams in scherpe prioriteiten.
Eén van die kernapplicaties is Customer Service Management (CSM): de tool die binnenkort door al onze dossierbeheerders dagelijks gebruikt zal worden. Als Product Manager CSM bepaal jij mee de manier van werken voor onze toekomstige payrollorganisatie. * Neem end‑to‑end ownership over het CSM‑platform en vertaal de noden van dossierbeheerders en serviceteams in scherpe prioriteiten.
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Als Client Relationship Manager binnen het segment ouderenzorg ben je de belangrijkste gesprekspartner voor klanten en leid je de operationele teams binnen de regio Vlaanderen/Brussel. * Klantenbeheer: Je begrijpt de verwachtingen van klanten, doet proactieve voorstellen, onderhandelt over diensten en ontwikkelt commerciële relaties om contracten te behouden en uit te breiden. Als ervaren People Manager beheer je HR-aspecten binnen de teams, zoals rekrutering, coaching, en ontwikkeling. * Je bent een People manager, coach en en beschikt over de nodige diplomatie
Als Client Relationship Manager binnen het segment ouderenzorg ben je de belangrijkste gesprekspartner voor klanten en leid je de operationele teams binnen de regio Vlaanderen/Brussel. * Klantenbeheer: Je begrijpt de verwachtingen van klanten, doet proactieve voorstellen, onderhandelt over diensten en ontwikkelt commerciële relaties om contracten te behouden en uit te breiden. Als ervaren People Manager beheer je HR-aspecten binnen de teams, zoals rekrutering, coaching, en ontwikkeling. * Je bent een People manager, coach en en beschikt over de nodige diplomatie
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Als Key Account Manager binnen ons Sales-team ben je een echte jager op commerciële kansen en een ambassadeur van Partena Professional op jouw markt.
Als Key Account Manager binnen ons Sales-team ben je een echte jager op commerciële kansen en een ambassadeur van Partena Professional op jouw markt.
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Votre rôle est à la fois stratégique, analytique et transversal : vous contribuez à renforcer la satisfaction et la fidélisation, à améliorer les produits et services, et à garantir une expérience client harmonisée sur l'ensemble des points de contact. * identifier et prioriser les axes d'amélioration des produits, services et processus ;
Votre rôle est à la fois stratégique, analytique et transversal : vous contribuez à renforcer la satisfaction et la fidélisation, à améliorer les produits et services, et à garantir une expérience client harmonisée sur l'ensemble des points de contact. * identifier et prioriser les axes d'amélioration des produits, services et processus ;
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Pour notre client, actif dans le secteur du conseil en qualité (food & non-food), nous recherchons un.e Customer Service & Complaints Coordinator prêt.e à jouer un rôle clé dans la satisfaction client. Minimum 2 ans d'expérience dans une fonction orientée service client / gestion de plaintes - Proactivité et sens du service client
Pour notre client, actif dans le secteur du conseil en qualité (food & non-food), nous recherchons un.e Customer Service & Complaints Coordinator prêt.e à jouer un rôle clé dans la satisfaction client. Minimum 2 ans d'expérience dans une fonction orientée service client / gestion de plaintes - Proactivité et sens du service client
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Het zijn echter de services daaromheen die het geheel uniek en onderscheidend maken.
Het zijn echter de services daaromheen die het geheel uniek en onderscheidend maken.
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Als International Key Account Manager beheer en ontwikkel je een portefeuille van internationale private label klanten. * Beheren, versterken en laten groeien van een internationale klantenportefeuille, met focus op langdurige partnerships, hoge servicekwaliteit en rendabele groei.
Als International Key Account Manager beheer en ontwikkel je een portefeuille van internationale private label klanten. * Beheren, versterken en laten groeien van een internationale klantenportefeuille, met focus op langdurige partnerships, hoge servicekwaliteit en rendabele groei.
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Snel solliciteren
Ben jij een strategische relatiebouwer met ervaring in de facility- of Service & Support Solutions bedrijven? Deze functie richt zich op partners en eindklanten bij Service & Support Solutions bedrijven in België. Focus ligt op het bouwen van partnerships, het managen van complexe klantportefeuilles bij Service & Support Solutions bedrijven en het leveren van maatwerkoplossingen. * Omgaan met een diverse portefeuille bij Service & Support Solutions bedrijven, elk met eigen processen, verwachtingen en uitdagingen. * Waarborgen van continue kwaliteit en service door nauwkeurige administratieve opvolging. * Ervaring in key accountmanagement of partnership management, bij voorkeur bij Service & Support Solutions bedrijven. Stel je online kandidaat als Partnership & Key Account Manager en gaan we graag met jou in gesprek!
Ben jij een strategische relatiebouwer met ervaring in de facility- of Service & Support Solutions bedrijven? Deze functie richt zich op partners en eindklanten bij Service & Support Solutions bedrijven in België. Focus ligt op het bouwen van partnerships, het managen van complexe klantportefeuilles bij Service & Support Solutions bedrijven en het leveren van maatwerkoplossingen. * Omgaan met een diverse portefeuille bij Service & Support Solutions bedrijven, elk met eigen processen, verwachtingen en uitdagingen. * Waarborgen van continue kwaliteit en service door nauwkeurige administratieve opvolging. * Ervaring in key accountmanagement of partnership management, bij voorkeur bij Service & Support Solutions bedrijven. Stel je online kandidaat als Partnership & Key Account Manager en gaan we graag met jou in gesprek!
Doorgroeimogelijkheden tot sales manager
Doorgroeimogelijkheden tot sales manager
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support ...
NIEUW
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support ...
NIEUW
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Key duties include conducting market research, developing sales strategies, presenting products or services to potential clients, negotiating contracts, and closing deals. * Demonstrate products or services to potential clients;
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Key duties include conducting market research, developing sales strategies, presenting products or services to potential clients, negotiating contracts, and closing deals. * Demonstrate products or services to potential clients;
NIEUW
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. As a Customer Success Manager, you are the architect of our clients' growth. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform. * Champion the Customer: Act as the internal "Voice of the Customer," directly influencing our product development roadmap based on your frontline insights. The Essentials * Experience: You have 3+ years of experience in Customer Success, Account Management, or a strategic role within a SaaS environment or a Digital Marketing agency.
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. As a Customer Success Manager, you are the architect of our clients' growth. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform. * Champion the Customer: Act as the internal "Voice of the Customer," directly influencing our product development roadmap based on your frontline insights. The Essentials * Experience: You have 3+ years of experience in Customer Success, Account Management, or a strategic role within a SaaS environment or a Digital Marketing agency.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Establish and refine processes to streamline client onboarding, service delivery, and issue resolution. * Creativity encouraged: We value your ideas on improving our tech stack, introducing new tools, or launching innovative services.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Establish and refine processes to streamline client onboarding, service delivery, and issue resolution. * Creativity encouraged: We value your ideas on improving our tech stack, introducing new tools, or launching innovative services.
We hebben je zoekopdracht uitgebreid met 393 gelijkaardige vacatures.
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U werkt nauw samen met het management, de operationele teams (met name Customer Service), de APRIL‑groep en externe partners, en bevindt zich in het hart van de strategische uitdagingen van de onderneming. Als Legal & Compliance Manager bent u het centrale aanspreekpunt voor alle juridische, reglementaire en compliancevraagstukken binnen de organisatie.
U werkt nauw samen met het management, de operationele teams (met name Customer Service), de APRIL‑groep en externe partners, en bevindt zich in het hart van de strategische uitdagingen van de onderneming. Als Legal & Compliance Manager bent u het centrale aanspreekpunt voor alle juridische, reglementaire en compliancevraagstukken binnen de organisatie.
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Als Business Development Manager, maak je deel uit van onze Sales organisatie.
Als Business Development Manager, maak je deel uit van onze Sales organisatie.
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Teamleiderschap: Je coacht en inspireert een team van Sales en Customer Success Managers om operationele uitmuntendheid te bereiken. Als Retail Media Manager ben je de drijvende kracht achter de strategische groei van de Carrefour-regie.
Teamleiderschap: Je coacht en inspireert een team van Sales en Customer Success Managers om operationele uitmuntendheid te bereiken. Als Retail Media Manager ben je de drijvende kracht achter de strategische groei van de Carrefour-regie.
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Snel solliciteren
Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Being heavily driven by the modern technology landscape covering Cloud transformation, AI solutions, Data Analytics and Cybersecurity it is time to grow a new dedicated vertical in the region on Multicloud Managed Services. * Proposal Development and Presentations: Develop compelling proposals and deliver persuasive presentations to showcase the value of the services.
Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Being heavily driven by the modern technology landscape covering Cloud transformation, AI solutions, Data Analytics and Cybersecurity it is time to grow a new dedicated vertical in the region on Multicloud Managed Services. * Proposal Development and Presentations: Develop compelling proposals and deliver persuasive presentations to showcase the value of the services.
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Met meer dan 1.500 experts bieden we objectieve en adviserende services op het vlak van inspectie, certificatie, conformiteitsevaluatie en opleiding. Als Compliance & Competence Manager Food Certification (M/V/X) neem je een sleutelrol op in het borgen van de kwaliteit, onafhankelijkheid en de competenties binnen het team. * Initiële kwalificatie van auditoren & file reviewers, maar ook customercare & sales medewerkers.
Met meer dan 1.500 experts bieden we objectieve en adviserende services op het vlak van inspectie, certificatie, conformiteitsevaluatie en opleiding. Als Compliance & Competence Manager Food Certification (M/V/X) neem je een sleutelrol op in het borgen van de kwaliteit, onafhankelijkheid en de competenties binnen het team. * Initiële kwalificatie van auditoren & file reviewers, maar ook customercare & sales medewerkers.
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Snel solliciteren
We are seeking a proactive and professional Service Advisor to join our dynamic Customer Service team. * Experience in customer service (real estate background is a plus; first-time candidates are welcome) * Coordinate availability scheduling with property managers
We are seeking a proactive and professional Service Advisor to join our dynamic Customer Service team. * Experience in customer service (real estate background is a plus; first-time candidates are welcome) * Coordinate availability scheduling with property managers
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The Belgian site has around thirty employees and is built on a strong service culture, hands-on field expertise, close customer relationships and continuous skills development. The working environment combines technical know‑how, entrepreneurial spirit and strong customer focus within an international industrial group undergoing major modernisation. Head of Sales BENE & Registered Director - Industrial Maintenance Services (M/F/X) * Developing sales of industrial services: maintenance, repair, coatings and anti‑wear solutions. * You have proven experience as a Head of Sales, or Maintenance Manager in a technically demanding environment (defence, aeronautics, metallurgy, cement, energy, heavy infrastructure…). * You have an active network within the defence or armament sector and have already sold services to these stakeholders.
The Belgian site has around thirty employees and is built on a strong service culture, hands-on field expertise, close customer relationships and continuous skills development. The working environment combines technical know‑how, entrepreneurial spirit and strong customer focus within an international industrial group undergoing major modernisation. Head of Sales BENE & Registered Director - Industrial Maintenance Services (M/F/X) * Developing sales of industrial services: maintenance, repair, coatings and anti‑wear solutions. * You have proven experience as a Head of Sales, or Maintenance Manager in a technically demanding environment (defence, aeronautics, metallurgy, cement, energy, heavy infrastructure…). * You have an active network within the defence or armament sector and have already sold services to these stakeholders.
Snel solliciteren
Nauw samenwerken met supply chain en customer service om service en leverbetrouwbaarheid te verzekeren * Opbouwen van duurzame samenwerkingen met facilitaire servicebedrijven
Nauw samenwerken met supply chain en customer service om service en leverbetrouwbaarheid te verzekeren * Opbouwen van duurzame samenwerkingen met facilitaire servicebedrijven
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join our Marketing team as a Temporary Marketing Project Manager! At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. The main goal of the temporary function as a Marketing Project Manager is to develop a ...
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join our Marketing team as a Temporary Marketing Project Manager! At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. The main goal of the temporary function as a Marketing Project Manager is to develop a ...
Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. As a Microsoft Data Center Project Manager (DCPM),you will be accountable for planning, coordinating, and delivering projects inside live datacenter environments, ensuring work is executed safely, on time, within scope, and in alignment with Microsoft standards and operational requirements. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.
Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. As a Microsoft Data Center Project Manager (DCPM),you will be accountable for planning, coordinating, and delivering projects inside live datacenter environments, ensuring work is executed safely, on time, within scope, and in alignment with Microsoft standards and operational requirements. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.