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522 resultaten voor Customer service manager in Drogenbos binnen een straal van 30 km
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Als Client Relationship Manager binnen het segment ouderenzorg ben je de belangrijkste gesprekspartner voor klanten en leid je de operationele teams binnen de regio Vlaanderen/Brussel. * Klantenbeheer: Je begrijpt de verwachtingen van klanten, doet proactieve voorstellen, onderhandelt over diensten en ontwikkelt commerciële relaties om contracten te behouden en uit te breiden. Als ervaren People Manager beheer je HR-aspecten binnen de teams, zoals rekrutering, coaching, en ontwikkeling. * Je bent een People manager, coach en en beschikt over de nodige diplomatie
Als Client Relationship Manager binnen het segment ouderenzorg ben je de belangrijkste gesprekspartner voor klanten en leid je de operationele teams binnen de regio Vlaanderen/Brussel. * Klantenbeheer: Je begrijpt de verwachtingen van klanten, doet proactieve voorstellen, onderhandelt over diensten en ontwikkelt commerciële relaties om contracten te behouden en uit te breiden. Als ervaren People Manager beheer je HR-aspecten binnen de teams, zoals rekrutering, coaching, en ontwikkeling. * Je bent een People manager, coach en en beschikt over de nodige diplomatie
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Bij ons vind je een dynamische omgeving die niet alleen innovatie ademt, maar ook garant staat voor service. * Na een gedegen inwerkperiode word je Key Account Manager voor de Elektro Groothandel in België en G.H. Luxemburg. * Je kan rekenen op sterke ondersteuning van onze productverantwoordelijken, onze marketingafdeling en de Sales Manager BeLux, aan wie je rechtsreeks rapporteert.
Bij ons vind je een dynamische omgeving die niet alleen innovatie ademt, maar ook garant staat voor service. * Na een gedegen inwerkperiode word je Key Account Manager voor de Elektro Groothandel in België en G.H. Luxemburg. * Je kan rekenen op sterke ondersteuning van onze productverantwoordelijken, onze marketingafdeling en de Sales Manager BeLux, aan wie je rechtsreeks rapporteert.
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To empower every food moment around the world, whether it's through customer service, coding or couriers. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Currently, we're in search of a dynamic (senior) Key Account Manager to spearhead our latest venture focused on groceries.
To empower every food moment around the world, whether it's through customer service, coding or couriers. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Currently, we're in search of a dynamic (senior) Key Account Manager to spearhead our latest venture focused on groceries.
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MetiSelect * Anderlecht * Vast contract, onbepaalde tijd * Voltijds - Functie - Ben jij een geboren coach, sterk in organisatie en gedreven om samen met je team de beste resultaten te behalen? Voor onze klant zoeken wij een Teamleider Klantenservice die de operationele werking van het team bewaakt, medewerkers begeleidt en zorgt voor een optimale dienstverlening. * Je beheert de inkomende telefonie en e-mails en zorgt voor een correcte verdeling onder de teleconsulenten. * Je volgt de planning op: afwezigheden, vertragingen en uitzonderlijke verzoeken. * Je bent verantwoordelijk voor de volledige medewerkerbegeleiding binnen jouw team (ondersteuning, evaluaties, opvolggesprekken). * Je biedt product- en technische ondersteuning aan de . * Je fungeert als schakel tussen verschillende diensten en zorgt voor een correcte doorstroming van informatie.
MetiSelect * Anderlecht * Vast contract, onbepaalde tijd * Voltijds - Functie - Ben jij een geboren coach, sterk in organisatie en gedreven om samen met je team de beste resultaten te behalen? Voor onze klant zoeken wij een Teamleider Klantenservice die de operationele werking van het team bewaakt, medewerkers begeleidt en zorgt voor een optimale dienstverlening. * Je beheert de inkomende telefonie en e-mails en zorgt voor een correcte verdeling onder de teleconsulenten. * Je volgt de planning op: afwezigheden, vertragingen en uitzonderlijke verzoeken. * Je bent verantwoordelijk voor de volledige medewerkerbegeleiding binnen jouw team (ondersteuning, evaluaties, opvolggesprekken). * Je biedt product- en technische ondersteuning aan de . * Je fungeert als schakel tussen verschillende diensten en zorgt voor een correcte doorstroming van informatie.
NIEUW
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Onze opdrachtgever is een internationale speler in circulaire service- en facilitaire oplossingen, actief in meerdere Europese landen. * Contractverlengingen voorbereiden en onderbouwen op basis van data, servicekwaliteit en behoefteanalyse * Samenwerking coördineren met Tender Desk, Customer Care, Operations en Finance
Onze opdrachtgever is een internationale speler in circulaire service- en facilitaire oplossingen, actief in meerdere Europese landen. * Contractverlengingen voorbereiden en onderbouwen op basis van data, servicekwaliteit en behoefteanalyse * Samenwerking coördineren met Tender Desk, Customer Care, Operations en Finance
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Ben jij een ervaren Key Accountmanager die energie haalt uit het bouwen van sterke klantenrelaties en het laten groeien van premium merken? * Je hebt minstens 5 jaar ervaring als (Key) Accountmanager.
Ben jij een ervaren Key Accountmanager die energie haalt uit het bouwen van sterke klantenrelaties en het laten groeien van premium merken? * Je hebt minstens 5 jaar ervaring als (Key) Accountmanager.
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Snel solliciteren
To support our continued growth, we're looking for a passionate and strategic Key Account Manager to join our Clinical Research team. Your Role: Key Account Manager – Clinical Research - As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. * Collaborate across departments to ensure seamless service delivery and an exceptional client experience.
To support our continued growth, we're looking for a passionate and strategic Key Account Manager to join our Clinical Research team. Your Role: Key Account Manager – Clinical Research - As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. * Collaborate across departments to ensure seamless service delivery and an exceptional client experience.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional
Doorgroeimogelijkheden tot sales manager
Doorgroeimogelijkheden tot sales manager
As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles
As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Establish and refine processes to streamline client onboarding, service delivery, and issue resolution. * Creativity encouraged: We value your ideas on improving our tech stack, introducing new tools, or launching innovative services.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Establish and refine processes to streamline client onboarding, service delivery, and issue resolution. * Creativity encouraged: We value your ideas on improving our tech stack, introducing new tools, or launching innovative services.
In this role you will personally oversee one of our top three customer contracts, while coaching and developing one regional account manager and one sales assistant. * You work in close collaboration with the Category/Customer Development Specialists and the shopper activation managers for the category input and the customer development - We're seeking an experienced and driven Group Key Account Manager for CPG. * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * You manage the customer P&L and provide accurate forecasts, reporting and Bu
In this role you will personally oversee one of our top three customer contracts, while coaching and developing one regional account manager and one sales assistant. * You work in close collaboration with the Category/Customer Development Specialists and the shopper activation managers for the category input and the customer development - We're seeking an experienced and driven Group Key Account Manager for CPG. * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * You manage the customer P&L and provide accurate forecasts, reporting and Bu
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Key duties include conducting market research, developing sales strategies, presenting products or services to potential clients, negotia
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Key duties include conducting market research, developing sales strategies, presenting products or services to potential clients, negotia
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opp
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opp
We hebben je zoekopdracht uitgebreid met 508 gelijkaardige vacatures.
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Met meer dan 1.500 experts bieden we objectieve en adviserende services op het vlak van inspectie, certificatie, conformiteitsevaluatie en opleiding. * Communicatie: Je beantwoordt vragen van klanten, auditoren en de certification manager.
Met meer dan 1.500 experts bieden we objectieve en adviserende services op het vlak van inspectie, certificatie, conformiteitsevaluatie en opleiding. * Communicatie: Je beantwoordt vragen van klanten, auditoren en de certification manager.
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
NIEUW
Voor een familiebedrijf binnen de voedingssector in regio Asse, zijn we op zoek naar een gedreven Verantwoordelijke Customer Service om het customer service team aan te sturen. * Je hebt idealiter minstens 3 jaar ervaring in customer service, orderverwerking of administratieve ondersteuning. Interesse in deze functie als Verantwoordelijke Customer Service? * Garanderen van een professionele, klantgerichte service en communicatie
Voor een familiebedrijf binnen de voedingssector in regio Asse, zijn we op zoek naar een gedreven Verantwoordelijke Customer Service om het customer service team aan te sturen. * Je hebt idealiter minstens 3 jaar ervaring in customer service, orderverwerking of administratieve ondersteuning. Interesse in deze functie als Verantwoordelijke Customer Service? * Garanderen van een professionele, klantgerichte service en communicatie
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Nauw samenwerken met supply chain en customer service om service en leverbetrouwbaarheid te verzekeren
Nauw samenwerken met supply chain en customer service om service en leverbetrouwbaarheid te verzekeren
Snel solliciteren
Our coworkers build their own way inside the company, the services and the expertise. As Business Development Manager you will be responsible for identifying and exploring strategic business development opportunities within the Bioanalysis division to maximize organization growth. * Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Build strong relationships with the internal functional departments and ma
Our coworkers build their own way inside the company, the services and the expertise. As Business Development Manager you will be responsible for identifying and exploring strategic business development opportunities within the Bioanalysis division to maximize organization growth. * Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Build strong relationships with the internal functional departments and ma
NIEUW
Snel solliciteren
SGS Life Sciences is a leading contract research organization offering Clinical Research Drug Development and Quality Control/Laboratory Testing Services to the pharmaceutical and biopharmaceutical industry. It provides outsourcing services on both the quality and safety of drug ingredients and the drug development process – from the early development stages until the commercialization of the finished product. To strengthen our Business IT team, we are currently looking for a Business IT manager – CSV * Participation to customer audit and authorities' inspections
SGS Life Sciences is a leading contract research organization offering Clinical Research Drug Development and Quality Control/Laboratory Testing Services to the pharmaceutical and biopharmaceutical industry. It provides outsourcing services on both the quality and safety of drug ingredients and the drug development process – from the early development stages until the commercialization of the finished product. To strengthen our Business IT team, we are currently looking for a Business IT manager – CSV * Participation to customer audit and authorities' inspections
NIEUW
You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. Every day, over 1,500 experts deliver independent inspection, certification, conformity assessment and training services. With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. As our Market Manager, you play a key role in driving commercial growth. You own the results in terms of new sales, up- and cross-selling, and customer retention — and you directly contribute to our comm
You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. Every day, over 1,500 experts deliver independent inspection, certification, conformity assessment and training services. With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. As our Market Manager, you play a key role in driving commercial growth. You own the results in terms of new sales, up- and cross-selling, and customer retention — and you directly contribute to our comm
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc. * You work actively with , , and Customer Services to align planning with business and customer needs. As Operations Manager Planning (M/F/X), you are responsible for efficiently managing and
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc. * You work actively with , , and Customer Services to align planning with business and customer needs. As Operations Manager Planning (M/F/X), you are responsible for efficiently managing and
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This role is a key in the success of setting a global standard in terms of Inventory Management that is in line with the strategy of the company in terms of working capital and service level we want to provide to our customers. The Center of Excellence (COE) Supply Planning manager drives improvement and transformation projects within the Supply Chain with regards supply planning and inventory strategy, guides and support regional implementation. * Develop Inventory strategies that are aligned with the company's goals in terms of service and working capital * Share progress with key stakeholders Regional SCD, Global Planning Managers, Regional Inventory Managers, Regional Presidents & other relevant like Operations)
This role is a key in the success of setting a global standard in terms of Inventory Management that is in line with the strategy of the company in terms of working capital and service level we want to provide to our customers. The Center of Excellence (COE) Supply Planning manager drives improvement and transformation projects within the Supply Chain with regards supply planning and inventory strategy, guides and support regional implementation. * Develop Inventory strategies that are aligned with the company's goals in terms of service and working capital * Share progress with key stakeholders Regional SCD, Global Planning Managers, Regional Inventory Managers, Regional Presidents & other relevant like Operations)
Snel solliciteren
We're looking for a passionate and driven Business Development Manager to lead the growth of our Pharma QC laboratory services at SGS lab Simon within the Drug Development segment in Europe. As our Business Development Manager, you'll report to the Development. * Prospect new customers and develop new opportunities with existing clients in Europe * Negotiate contracts and ensuring customer satisfaction and repeat business * Align client needs with our services and support cross functional opportunities * Represent the SGS Pharma laboratory services in conventions, exhibitions, professional associations (etc.) and build key partnerships * Update and maintain our customer data in the CRM to fuel future growth
We're looking for a passionate and driven Business Development Manager to lead the growth of our Pharma QC laboratory services at SGS lab Simon within the Drug Development segment in Europe. As our Business Development Manager, you'll report to the Development. * Prospect new customers and develop new opportunities with existing clients in Europe * Negotiate contracts and ensuring customer satisfaction and repeat business * Align client needs with our services and support cross functional opportunities * Represent the SGS Pharma laboratory services in conventions, exhibitions, professional associations (etc.) and build key partnerships * Update and maintain our customer data in the CRM to fuel future growth
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Join a leading digital agency as Sales Manager and shape the future of business development. In order to sustain their growth, they are currently actively looking for a new Sales Manager for their Brussels offices ! * Cultivate long-term relationships with clients, turning satisfied customers into brand advocates. * Experienced Leader At least a Bachelor degree in Business Management (or equivalent by experience) and min. 5 years in a sales or business development role within a service industry - ideally related to digital solutions * Digitally Fluent: Deep understanding of digital services including strategy, UX/UI, development, and AI.
Join a leading digital agency as Sales Manager and shape the future of business development. In order to sustain their growth, they are currently actively looking for a new Sales Manager for their Brussels offices ! * Cultivate long-term relationships with clients, turning satisfied customers into brand advocates. * Experienced Leader At least a Bachelor degree in Business Management (or equivalent by experience) and min. 5 years in a sales or business development role within a service industry - ideally related to digital solutions * Digitally Fluent: Deep understanding of digital services including strategy, UX/UI, development, and AI.