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134 resultaten voor Customer Journey in Mere binnen een straal van 30 km
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Je analyseert gedrag en prestaties in Adobe Analytics om kansen in de customer journey te ontdekken. * Customer journey expertise – Je begrijpt het gedrag van klanten in onze digitale kanalen en ziet kansen om hun ervaring te verbeteren.
Je analyseert gedrag en prestaties in Adobe Analytics om kansen in de customer journey te ontdekken. * Customer journey expertise – Je begrijpt het gedrag van klanten in onze digitale kanalen en ziet kansen om hun ervaring te verbeteren.
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Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & global ...
Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & global ...
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Habeas * Bruxelles * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Société - Notre client Solidaris Assurances c'est bien plus qu'une entreprise d'assurances : c'est un acteur engagé qui protège chaque jour les affiliés des Mutualités qui sont couverts auprès d'elle via ses assurances hospitalisation, ambulatoire, dentaire et maladies graves gérées depuis ses sites de Bruxelles, Liège et Saint Hubert (88 collaborateurs). Leur mission est profondément humaine : être présent lorsque leurs assurés traversent des moments difficiles, leur offrir de la clarté dans la complexité, du soutien dans l'incertitude et une prise en charge à la fois efficace, juste et empathique. Aujourd'hui, Solidaris Assurances se transforme et renforce son exigence opérationnelle tout en plaçant l'expérience mémorable de l'assuré au centre de ses actions.
Habeas * Bruxelles * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Société - Notre client Solidaris Assurances c'est bien plus qu'une entreprise d'assurances : c'est un acteur engagé qui protège chaque jour les affiliés des Mutualités qui sont couverts auprès d'elle via ses assurances hospitalisation, ambulatoire, dentaire et maladies graves gérées depuis ses sites de Bruxelles, Liège et Saint Hubert (88 collaborateurs). Leur mission est profondément humaine : être présent lorsque leurs assurés traversent des moments difficiles, leur offrir de la clarté dans la complexité, du soutien dans l'incertitude et une prise en charge à la fois efficace, juste et empathique. Aujourd'hui, Solidaris Assurances se transforme et renforce son exigence opérationnelle tout en plaçant l'expérience mémorable de l'assuré au centre de ses actions.
Data-analyse en rapportage is essentieel om de customer journey en algemene groei van ons product te verhogen. Als ervaren Customer Success Specialist ontwikkel je een aanpak om onze klanttevredenheid te maximaliseren. * Je stippelt de customer success strategie uit en analyseert patronen om innovatieve oplossingen te bedenken voor ons platform, onze werking en onze klanten.
Data-analyse en rapportage is essentieel om de customer journey en algemene groei van ons product te verhogen. Als ervaren Customer Success Specialist ontwikkel je een aanpak om onze klanttevredenheid te maximaliseren. * Je stippelt de customer success strategie uit en analyseert patronen om innovatieve oplossingen te bedenken voor ons platform, onze werking en onze klanten.
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Ervaring met het definiëren van persona's en customer journeys op basis van een briefing en data-inzichten - SQLI, een Europese speler en marktleider in customer experience en digitale transformatie, ondersteunt grote internationale merken bij het creëren van waarde via technologie en digitale innovatie.
Ervaring met het definiëren van persona's en customer journeys op basis van een briefing en data-inzichten - SQLI, een Europese speler en marktleider in customer experience en digitale transformatie, ondersteunt grote internationale merken bij het creëren van waarde via technologie en digitale innovatie.
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Strong understanding ofmedia strategy, audience targeting, and customer journeys SQLI is a European player and market leader in customer experience and digital transformation, helping major international brands create value through technology and digital innovation.
Strong understanding ofmedia strategy, audience targeting, and customer journeys SQLI is a European player and market leader in customer experience and digital transformation, helping major international brands create value through technology and digital innovation.
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In this role, you will become part of a dynamic team that constantly strives for customer satisfaction and loyalty throughout the full customer journey. For the Service after Sales Team based in the European Head office in Belgium (Oudenaarde), Samsonite is currently looking for an enthusiastic Customer Service Assistant. You will work closely together with the Customer service teams in our local offices, but also with our repair centers and the logistics department, and with the central IT/Digital team, with the aim to ensure smooth operations. * Answer in a clear and efficient way to any queries from customers and end consumers. This role demands a blend of effective communication, problem-solving abilities, and a customer-centric mindset to ensure each customer feels valued and supported. * Be open to familiarize themselves with common customer service software and ...
In this role, you will become part of a dynamic team that constantly strives for customer satisfaction and loyalty throughout the full customer journey. For the Service after Sales Team based in the European Head office in Belgium (Oudenaarde), Samsonite is currently looking for an enthusiastic Customer Service Assistant. You will work closely together with the Customer service teams in our local offices, but also with our repair centers and the logistics department, and with the central IT/Digital team, with the aim to ensure smooth operations. * Answer in a clear and efficient way to any queries from customers and end consumers. This role demands a blend of effective communication, problem-solving abilities, and a customer-centric mindset to ensure each customer feels valued and supported. * Be open to familiarize themselves with common customer service software and ...
We hebben je zoekopdracht uitgebreid met 127 gelijkaardige vacatures.
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Our products delight our customers, improve their quality of life and help preserve natural resources. As a leading and historic player in mobility, Bosch is driving the technologies of tomorrow: E-mobility, autonomous vehicles, connected services and multiple aftermarket solutions to provide our customers with complete support. As a benchmark for quality and innovation, the Mobility Aftermarket Division wants to inspire all its customers. At the Customer and Logistics Service, we are in direct contact with important clients in France and Benelux. * You are a point of contact for customers, sales and internal departments regarding their orders and the follow-up of shipments. * You take care of the customer follow-up from A to Z * You prepare presentations for customer meetings - Apply now and embark on an exciting journey with Bosch in Brussels!
Our products delight our customers, improve their quality of life and help preserve natural resources. As a leading and historic player in mobility, Bosch is driving the technologies of tomorrow: E-mobility, autonomous vehicles, connected services and multiple aftermarket solutions to provide our customers with complete support. As a benchmark for quality and innovation, the Mobility Aftermarket Division wants to inspire all its customers. At the Customer and Logistics Service, we are in direct contact with important clients in France and Benelux. * You are a point of contact for customers, sales and internal departments regarding their orders and the follow-up of shipments. * You take care of the customer follow-up from A to Z * You prepare presentations for customer meetings - Apply now and embark on an exciting journey with Bosch in Brussels!
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The Global Supply Chain Business Partner – CX is a strategic leadership role within the Customer Supply & Development (CSD) organization, responsible for shaping and enabling the Global Supply Chain strategy & maturity development for the respective customer segment in support of business growth, customer expectations and commercial objectives. Reporting into the Global Customer Service Center of Excellence (CoE), this role serves as the primary global interface between Supply Chain, Commercial/CX, and regional organizations, ensuring alignment of CSD strategies with customer service requirements and market needs. * Strategic Advisory & Alignment: Acts as a strategic to senior , translating customer/commercial requirements into scalable supply chain strategies, SLAs, and operating models to support growth.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The Global Supply Chain Business Partner – CX is a strategic leadership role within the Customer Supply & Development (CSD) organization, responsible for shaping and enabling the Global Supply Chain strategy & maturity development for the respective customer segment in support of business growth, customer expectations and commercial objectives. Reporting into the Global Customer Service Center of Excellence (CoE), this role serves as the primary global interface between Supply Chain, Commercial/CX, and regional organizations, ensuring alignment of CSD strategies with customer service requirements and market needs. * Strategic Advisory & Alignment: Acts as a strategic to senior , translating customer/commercial requirements into scalable supply chain strategies, SLAs, and operating models to support growth.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. As a Temporary Rental & Flexible Advisor is the central point of contact for all customer and driver questions related to short term rental cars.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. As a Temporary Rental & Flexible Advisor is the central point of contact for all customer and driver questions related to short term rental cars.
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Our Partner is a well-known Digital Transformation Consulting firm dedicated to guiding businesses through their technology journey. * Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
Our Partner is a well-known Digital Transformation Consulting firm dedicated to guiding businesses through their technology journey. * Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. This includes a mix of administrative accuracy, financial control, customer contact, and commercial support.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. This includes a mix of administrative accuracy, financial control, customer contact, and commercial support.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Lead customer sessions and training programs for both local and international clients. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. Assist the sales team by providing for customers, answering questions, and offering guidance on how to best use Callebaut's products.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Lead customer sessions and training programs for both local and international clients. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. Assist the sales team by providing for customers, answering questions, and offering guidance on how to best use Callebaut's products.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. The Rental & Flexible Advisor is the central point of contact for all customer and driver questions related to short term rental cars.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. The Rental & Flexible Advisor is the central point of contact for all customer and driver questions related to short term rental cars.
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It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. Apply now and embark on an exciting journey with Robert Bosch in Brussels!
It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. Apply now and embark on an exciting journey with Robert Bosch in Brussels!
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. Externally you will build a profound understanding of the customer' need and help drive collaboration and intimacy with key customers. * Act as a to the Value Creation Program identified for key/strategic customers (focus on improving service jointly, avoid cost/create shared value and bring visibility on ESG initiatives. This will require a close collaboration both internally and externally including frequent customer visits / organizing workshops.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. Externally you will build a profound understanding of the customer' need and help drive collaboration and intimacy with key customers. * Act as a to the Value Creation Program identified for key/strategic customers (focus on improving service jointly, avoid cost/create shared value and bring visibility on ESG initiatives. This will require a close collaboration both internally and externally including frequent customer visits / organizing workshops.
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You play a crucial role in delivering high-quality technical service to our customers and ensuring the reliability of our solutions in the field. You represent Securitas Technology directly at customer sites and therefore contribute significantly to our professional image. * Coordinate planning with customers when needed and escalate delays proactively. Customer Interaction * Provide clear communication and support to customers during onsite interventions. You will work daily with Dutch-speaking customers, local contractors, colleagues, and documentation. * Customer-oriented and service-minded. Room to grow, learn, and contribute to an international transformation journey.
You play a crucial role in delivering high-quality technical service to our customers and ensuring the reliability of our solutions in the field. You represent Securitas Technology directly at customer sites and therefore contribute significantly to our professional image. * Coordinate planning with customers when needed and escalate delays proactively. Customer Interaction * Provide clear communication and support to customers during onsite interventions. You will work daily with Dutch-speaking customers, local contractors, colleagues, and documentation. * Customer-oriented and service-minded. Room to grow, learn, and contribute to an international transformation journey.
NIEUW
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Enhance Consumer Experiences: Strategically craft and optimize processes, ensuring a seamless customer experience.
Enhance Consumer Experiences: Strategically craft and optimize processes, ensuring a seamless customer experience.
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in . Capco is seeking Product Managers to help our banking and financial services clients create products that customers love and that drive commercial success. * You will work alongside multidisciplinary product teams, including designers and engineers/developers, to identify and solve key customer problems and to design solutions that are both user-friendly and technically feasible. * You will be involved throughout the entire product lifecycle – from customer and market research to launch and optimization – delivering measurable value to in a fast-paced environment. * You will focus on achieving business and customer outcomes rather than simply delivering outputs. * You possess well-informed opinions on product methodologies (e.g., Jobs-to-be-Done, ...
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in . Capco is seeking Product Managers to help our banking and financial services clients create products that customers love and that drive commercial success. * You will work alongside multidisciplinary product teams, including designers and engineers/developers, to identify and solve key customer problems and to design solutions that are both user-friendly and technically feasible. * You will be involved throughout the entire product lifecycle – from customer and market research to launch and optimization – delivering measurable value to in a fast-paced environment. * You will focus on achieving business and customer outcomes rather than simply delivering outputs. * You possess well-informed opinions on product methodologies (e.g., Jobs-to-be-Done, ...
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Europ Assistance Belgium * Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Ben jij empathisch en gepassioneerd om anderen te helpen? Europ Assistance zoekt bijstandsverleners! Als eerste aanspreekpunt sta je klaar voor onze klanten bij pech, medische noodgevallen en reisproblemen. Jouw verantwoordelijkheden - Als bijstandsverlener bij Europ Assistance ben je verantwoordelijk voor het bieden van hoogwaardige service aan onze klanten in binnen- en buitenland. * Het aannemen en afhandelen van telefoongesprekken van klanten die hulp nodig hebben. * Het coördineren van hulpverlening, zoals het regelen van pechhulp, medische assistentie en repatriëring. * Het verstrekken van accurate informatie en advies aan klanten over hun situatie en mogelijke oplossingen. * Het registreren van alle klantinteracties en het bijwerken van relevante gegevens in ons ...
Europ Assistance Belgium * Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Ben jij empathisch en gepassioneerd om anderen te helpen? Europ Assistance zoekt bijstandsverleners! Als eerste aanspreekpunt sta je klaar voor onze klanten bij pech, medische noodgevallen en reisproblemen. Jouw verantwoordelijkheden - Als bijstandsverlener bij Europ Assistance ben je verantwoordelijk voor het bieden van hoogwaardige service aan onze klanten in binnen- en buitenland. * Het aannemen en afhandelen van telefoongesprekken van klanten die hulp nodig hebben. * Het coördineren van hulpverlening, zoals het regelen van pechhulp, medische assistentie en repatriëring. * Het verstrekken van accurate informatie en advies aan klanten over hun situatie en mogelijke oplossingen. * Het registreren van alle klantinteracties en het bijwerken van relevante gegevens in ons ...
Als Business Expert Customer Payments zet jij mee de lijnen uit over hoe onze klanten vandaag en morgen vlot, veilig en klantgericht betalen — in onze winkels, online en via nieuwe digitale oplossingen.
Als Business Expert Customer Payments zet jij mee de lijnen uit over hoe onze klanten vandaag en morgen vlot, veilig en klantgericht betalen — in onze winkels, online en via nieuwe digitale oplossingen.
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Randstad * Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Snel solliciteren - Introductie - Word het gezicht van Belfius. Als First Line Support medewerker zorg jij voor een hartelijke ontvangst van elke beller. Je filtert vragen, verstrekt algemene informatie en wijst de weg binnen de bank. Het is een dynamische functie waarin communicatie centraal staat, maar waar je vrije tijd heilig is. Geniet van een fulltime job (38u) met de luxe van vaste kantooruren. Jouw verantwoordelijkheden - Wat ga je doen? Als First Line Support Medewerker ben jij de motor achter een vlekkeloze klantervaring. Jouw dag is geslaagd als elke beller zich begrepen voelt. * De Eerste Indruk: Je bent de warme, professionele stem van de bank. Je begroet klanten en zorgt direct voor een positieve start van het gesprek.
Randstad * Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Snel solliciteren - Introductie - Word het gezicht van Belfius. Als First Line Support medewerker zorg jij voor een hartelijke ontvangst van elke beller. Je filtert vragen, verstrekt algemene informatie en wijst de weg binnen de bank. Het is een dynamische functie waarin communicatie centraal staat, maar waar je vrije tijd heilig is. Geniet van een fulltime job (38u) met de luxe van vaste kantooruren. Jouw verantwoordelijkheden - Wat ga je doen? Als First Line Support Medewerker ben jij de motor achter een vlekkeloze klantervaring. Jouw dag is geslaagd als elke beller zich begrepen voelt. * De Eerste Indruk: Je bent de warme, professionele stem van de bank. Je begroet klanten en zorgt direct voor een positieve start van het gesprek.
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Voor de uitbreiding van hun klantendienst zijn wij op zoek naar een Customer Care Medewerker voor de Benelux.
Voor de uitbreiding van hun klantendienst zijn wij op zoek naar een Customer Care Medewerker voor de Benelux.
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Samen met onze klant, een gevestigde waarde in de chemie, kijken we uit naar een dynamische customer service medewerker voor de Benelux (85% administratieve orderverwerking - 15% telefonie) Als Customer Service Officer ben je het eerste aanspreekpunt voor klanten en zorg je voor een vlotte opvolging van commerciële en operationele dossiers. Kortom: een veelzijdige customer service functie met sterke raakvlakken met sales, logistiek en administratie. Wij zoeken een nauwkeurige en communicatieve Customer Service Officer met een sterk organisatorisch vermogen.
Samen met onze klant, een gevestigde waarde in de chemie, kijken we uit naar een dynamische customer service medewerker voor de Benelux (85% administratieve orderverwerking - 15% telefonie) Als Customer Service Officer ben je het eerste aanspreekpunt voor klanten en zorg je voor een vlotte opvolging van commerciële en operationele dossiers. Kortom: een veelzijdige customer service functie met sterke raakvlakken met sales, logistiek en administratie. Wij zoeken een nauwkeurige en communicatieve Customer Service Officer met een sterk organisatorisch vermogen.
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Robert Half is voor een klant op zoek naar een Customer Success Agent (m/v/x) voor een bedrijf in de regio Jette.
Robert Half is voor een klant op zoek naar een Customer Success Agent (m/v/x) voor een bedrijf in de regio Jette.