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430 resultaten voor Customer Experience Manager
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Om onze internationale groei verder te ondersteunen, zijn wij op zoek naar een Customer Experience Manager.
Om onze internationale groei verder te ondersteunen, zijn wij op zoek naar een Customer Experience Manager.
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We hebben je zoekopdracht uitgebreid met 429 gelijkaardige vacatures.
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To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment - As an Account Manager, you will be responsible for promoting and selling the Google Stack (Workplace/Cloud/AI/Data) across the Belgian market. * Retain an existing portfolio of customers throught customer success and renewals activities * Developing and managing a customer portfolio in the large SMB and small enterprise segments * Identifying, qualifying, and winning new customers (new logos) * Acting as a trusted for customers on Microsoft security topics * Collaborating with internal technical teams to build relevant customer proposals ---------- * Proven experience in IT sales, software or Cloud solutions
To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment - As an Account Manager, you will be responsible for promoting and selling the Google Stack (Workplace/Cloud/AI/Data) across the Belgian market. * Retain an existing portfolio of customers throught customer success and renewals activities * Developing and managing a customer portfolio in the large SMB and small enterprise segments * Identifying, qualifying, and winning new customers (new logos) * Acting as a trusted for customers on Microsoft security topics * Collaborating with internal technical teams to build relevant customer proposals ---------- * Proven experience in IT sales, software or Cloud solutions
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Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans l'industrie de l'emballage et de la production de carton, nous recherchons un Manager du Service Commercial Interne. Vous bénéficierez d'une réelle autonomie pour structurer l'activité commerciale interne, accompagner les et l'expérience client. L'équipe commerciale interne se caractérise par une forte collaboration, une grande expérience métier et une culture d'entraide. Minimum 5 ans d'expérience commerciale B2B, en environnement industriel ou de production. Expérience au sein d'un service commercial interne, avec idéalement une première expérience de leadership. * Salaire selon expérience
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans l'industrie de l'emballage et de la production de carton, nous recherchons un Manager du Service Commercial Interne. Vous bénéficierez d'une réelle autonomie pour structurer l'activité commerciale interne, accompagner les et l'expérience client. L'équipe commerciale interne se caractérise par une forte collaboration, une grande expérience métier et une culture d'entraide. Minimum 5 ans d'expérience commerciale B2B, en environnement industriel ou de production. Expérience au sein d'un service commercial interne, avec idéalement une première expérience de leadership. * Salaire selon expérience
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Pour notre client qui offre des services aux consommateurs, nous sommes à la recherche d'un.e Customer Service Team Leader. * Vous avez une expérience de minimum 5 dans le service clientèle ou dans le management. * Vous avez une première expérience dans la gestion d'équipe
Pour notre client qui offre des services aux consommateurs, nous sommes à la recherche d'un.e Customer Service Team Leader. * Vous avez une expérience de minimum 5 dans le service clientèle ou dans le management. * Vous avez une première expérience dans la gestion d'équipe
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As a Customer Success Manager - Partners & SMEs, you act as the key link between partners (accountants, resellers...), their end customers, and the Banqup ecosystem. * A Bachelor's degree or equivalent experience, with a strong customer-oriented and commercial mindset. You combine partner and customer success, commercial mindset, and technical affinity to ensure successful onboarding, adoption, and long-term usage of our digital solutions. You translate unstructured questions into clear, practical solutions and proactively guide and customers to get maximum value from our platforms. You work closely with Sales, Business Development, Product, and Implementation teams and play a key role in strengthening customer satisfaction, partner engagement, and sustainable growth. * Partner & Customer Success * Support partners and customers in the setup and usage of digital document flows, including ...
As a Customer Success Manager - Partners & SMEs, you act as the key link between partners (accountants, resellers...), their end customers, and the Banqup ecosystem. * A Bachelor's degree or equivalent experience, with a strong customer-oriented and commercial mindset. You combine partner and customer success, commercial mindset, and technical affinity to ensure successful onboarding, adoption, and long-term usage of our digital solutions. You translate unstructured questions into clear, practical solutions and proactively guide and customers to get maximum value from our platforms. You work closely with Sales, Business Development, Product, and Implementation teams and play a key role in strengthening customer satisfaction, partner engagement, and sustainable growth. * Partner & Customer Success * Support partners and customers in the setup and usage of digital document flows, including ...
As a Customer Success Manager, you'll be at the heart of our customer relationships. * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention
As a Customer Success Manager, you'll be at the heart of our customer relationships. * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Experience in customer success management. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Experience in customer success management. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention.
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In your role as Senior CRM Manager (m/f/d), you will take end-to-end ownership of a specific, high-value customer lifecycle segment. * Experience with CRM platforms such as Braze, Iterable, Customer.io, Segment, or similar - Your strategic initiatives will be directly connected to key business metrics, including customer base growth, churn reduction and revenue uplift from reactivation efforts. * Develop and execute a comprehensive, multi-channel CRM strategy across the entire customer lifecycle, from onboarding and activation to engagement, retention, and reactivation. * Dive deep into data to uncover insights about customer behavior, identify key segments, and measure the impact of your initiatives on core business KPIs like LTV, retention, and churn. * Manage and optimize our CRM tech stack, ensuring we are leveraging our tools to their full potential to create personalized and automated ...
In your role as Senior CRM Manager (m/f/d), you will take end-to-end ownership of a specific, high-value customer lifecycle segment. * Experience with CRM platforms such as Braze, Iterable, Customer.io, Segment, or similar - Your strategic initiatives will be directly connected to key business metrics, including customer base growth, churn reduction and revenue uplift from reactivation efforts. * Develop and execute a comprehensive, multi-channel CRM strategy across the entire customer lifecycle, from onboarding and activation to engagement, retention, and reactivation. * Dive deep into data to uncover insights about customer behavior, identify key segments, and measure the impact of your initiatives on core business KPIs like LTV, retention, and churn. * Manage and optimize our CRM tech stack, ensuring we are leveraging our tools to their full potential to create personalized and automated ...
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Act as the primary point of contact for clients and coordinate interactions with internal teams (marketing, technical teams, sales administration, customer support, logistics, after-sales service) to ensure a seamless and consistent customer experience. To strengthen the commercial team, we are looking for anKey Account Manager - B2BinLiège, Belgium. As a Key Account Manager - B2B, you will * Facilitate communication, anticipate and manage potential points of friction, ensure a high level of customer satisfaction and strengthen customer loyalty. * Build and manage customer-specific business plans: analyze customer challenges, identify growth opportunities (cross-sell, up-sell, new projects), and propose tailored solutions aligned with client needs. * Leverage technical and commercial support teams (photometry, sales administration, technical service, after-sales service) to design and deliver projects ...
Act as the primary point of contact for clients and coordinate interactions with internal teams (marketing, technical teams, sales administration, customer support, logistics, after-sales service) to ensure a seamless and consistent customer experience. To strengthen the commercial team, we are looking for anKey Account Manager - B2BinLiège, Belgium. As a Key Account Manager - B2B, you will * Facilitate communication, anticipate and manage potential points of friction, ensure a high level of customer satisfaction and strengthen customer loyalty. * Build and manage customer-specific business plans: analyze customer challenges, identify growth opportunities (cross-sell, up-sell, new projects), and propose tailored solutions aligned with client needs. * Leverage technical and commercial support teams (photometry, sales administration, technical service, after-sales service) to design and deliver projects ...
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Als Management assistant / Customer succes manager bij POSGARD ben je verantwoordelijk voor het aansturen en succesvol laten functioneren van de Support & Administratie - in het geheel van de onboarding, planning, de oplevering van de projecten en de opvolging van de klant feedback en ervaringen - waarbij je op het juiste moment zelf weet in te springen indien noodzakelijk. Heb je ervaring met CXM (Customer Experience Management) of CSS (Customer Success Software)? Je hebt ervaring in de rol van of ambieert ervaring op te doen in een verantwoordelijke job met een mix van Support/Helpdesk medewerker, Management assistant, Operations manager, Project manager, Account manager en/of Business analist. * Je hebt ervaring in de rol van of ambieert ervaring op te doen in een verantwoordelijke job met een mix van Management assistant, Operations manager, Project ...
Als Management assistant / Customer succes manager bij POSGARD ben je verantwoordelijk voor het aansturen en succesvol laten functioneren van de Support & Administratie - in het geheel van de onboarding, planning, de oplevering van de projecten en de opvolging van de klant feedback en ervaringen - waarbij je op het juiste moment zelf weet in te springen indien noodzakelijk. Heb je ervaring met CXM (Customer Experience Management) of CSS (Customer Success Software)? Je hebt ervaring in de rol van of ambieert ervaring op te doen in een verantwoordelijke job met een mix van Support/Helpdesk medewerker, Management assistant, Operations manager, Project manager, Account manager en/of Business analist. * Je hebt ervaring in de rol van of ambieert ervaring op te doen in een verantwoordelijke job met een mix van Management assistant, Operations manager, Project ...
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Dan is deze rol als Assistant Manager Customer Service iets voor jou. * Je hebt ervaring in customer service binnen een logistieke context
Dan is deze rol als Assistant Manager Customer Service iets voor jou. * Je hebt ervaring in customer service binnen een logistieke context
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We are looking for a Customer Experience Specialist to join this team. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? Do you enjoy being the key point of contact for clients and making a real impact on their experience? In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - A proactive, customer-first mindset with excellent problem-solving skills. - Experience in supply chain, logistics, or technical environments is a plus.
We are looking for a Customer Experience Specialist to join this team. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? Do you enjoy being the key point of contact for clients and making a real impact on their experience? In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - A proactive, customer-first mindset with excellent problem-solving skills. - Experience in supply chain, logistics, or technical environments is a plus.
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Als medewerker Accounting & Customer Care ben jij de spin in het web en zorg je ervoor dat alles op rolletjes loopt.
Als medewerker Accounting & Customer Care ben jij de spin in het web en zorg je ervoor dat alles op rolletjes loopt.
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Jouw rol als Customer Service Medewerker Milieulabo - Als Customer Service Medewerker ben jij dé schakel tussen onze Belgische klanten (Vlaanderen & Wallonië) en het labo in Rotterdam.
Jouw rol als Customer Service Medewerker Milieulabo - Als Customer Service Medewerker ben jij dé schakel tussen onze Belgische klanten (Vlaanderen & Wallonië) en het labo in Rotterdam.
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Jouw rol als Customer Service Medewerker IAC-labo
Jouw rol als Customer Service Medewerker IAC-labo
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Voor een toonaangevend internationaal bedrijf in de medische sector, gevestigd in Zaventem, zoeken wij een enthousiaste Customer Service Officer. * Je denkt proactief mee over procesverbeteringen binnen customer service. * Je hebt relevante ervaring in een customer service functie, bij voorkeur in een internationale omgeving.
Voor een toonaangevend internationaal bedrijf in de medische sector, gevestigd in Zaventem, zoeken wij een enthousiaste Customer Service Officer. * Je denkt proactief mee over procesverbeteringen binnen customer service. * Je hebt relevante ervaring in een customer service functie, bij voorkeur in een internationale omgeving.
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We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.
We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Vous êtes LA personne qui fait la différence dans l'expérience client. * 2 à 3 ans d'expérience en relation client OU vous êtes motivé et prêt à apprendre
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Vous êtes LA personne qui fait la différence dans l'expérience client. * 2 à 3 ans d'expérience en relation client OU vous êtes motivé et prêt à apprendre
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Voor ons kantoor in Gent, zijn we op zoek naar een voltijdse (80% bespreekbaar) Frontline Customer Services medewerker (M/V/X). * Nauw samenwerken met interne van planning, customer care, sales en team leads operations. Je rapporteert aan de Teamlead Customer Services.
Voor ons kantoor in Gent, zijn we op zoek naar een voltijdse (80% bespreekbaar) Frontline Customer Services medewerker (M/V/X). * Nauw samenwerken met interne van planning, customer care, sales en team leads operations. Je rapporteert aan de Teamlead Customer Services.
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Customer Care Specialist (FR/NL) Voor ons hoofdkantoor in Anderlecht zijn we op zoek naar een Customer Care Specialist die ons team komt versterken.
Customer Care Specialist (FR/NL) Voor ons hoofdkantoor in Anderlecht zijn we op zoek naar een Customer Care Specialist die ons team komt versterken.
Expérience en Customer Service (1 à 2 ans) Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans la distribution textile B2B (vêtements promotionnels, merchandising et workwear), nous recherchons un.e Customer Service Representative trilingue FR/NL/EN pour renforcer l'équipe basée à Waterloo.
Expérience en Customer Service (1 à 2 ans) Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans la distribution textile B2B (vêtements promotionnels, merchandising et workwear), nous recherchons un.e Customer Service Representative trilingue FR/NL/EN pour renforcer l'équipe basée à Waterloo.
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Do you have min 5 years of experience in customer service management environment? Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives ...
Do you have min 5 years of experience in customer service management environment? Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives ...
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Locaties
- Antwerpen
- Brussel
- Gent
- Leuven
- Zaventem
- Machelen, Vlaams Brabant
- Kontich
- Sint-Gillis
- Vilvoorde
- Anderlecht
- luik
- Elsene
- Waver
- Heverlee
- Namen
- Lebbeke
- Charleroi
- Edingen
- Wieze
- Machelen, Oost-Vlaanderen
- Antwerpen Provincie
- Oost-Vlaanderen
- West-Vlaanderen
- Vlaams-Brabant
- Limburg
- Henegouwen
- Luik Provincie
- Waals-Brabant
- Namen Provincie
- Luxemburg (provincie)