This Technical Support Advisor position is for you! We are therefore looking for the ideal person to succeed him as Technical Support Advisor, on the Sart Tilman site. As a Technical Support Advisor, you are the point of contact for BEA's business customers throughout Europe, with a particular history in the German-speaking area. * Manage incoming calls from the technical hotline for Europe and provide product support to the European sales team. * Collect and transmit relevant field feedback to the sales, product and R&D teams, in a logic of continuous improvement. * Write reports and feed the internal knowledge base, to promote the sharing of expertise within the company (sales, marketing, product). You will join the sales department, within the Pedestrian Door Detectors (PES) segment. * Ability to interact with different internal contact (PM, sales, R&D, quality)
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