We encourage everyone to apply regardless of your origin, age, gender or cultural and religious background. As a Service Manager, you are the primary point of contact for a portfolio of strategic customers and are responsible for ensuring the successful delivery of contracted services. * Coordinate internal stakeholders to ensure efficient service delivery * Understand customer expectations, priorities, and business challenges * Identify opportunities to improve customer experience and service efficiency * Collaborate with Sales and Pre-Sales teams to develop customer-focused improvement plans * Provide recommendations and action plans to customers and internal stakeholders - 3to 5 years of experience: Service Management, Contract Management, Customer Success, Project Management, IT Service Delivery, Account Management * Ability to manage multiple stakeholders simultaneously
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