Optimize Customer Experience You design and execute A/B testing programs, analyze customer feedback, and continuously improve the entire customer communication ecosystem to enhance satisfaction and loyalty * Analytical Excellence You're skilled in data analysis tools, comfortable with SQL and customer analytics platforms, and experienced in A/B testing, cohort analysis, and predictive modeling for customer behavior - We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. * Customer-Centric Mindset You have a deep understanding of customer lifecycle metrics (CLV, churn rate, engagement scores), experience with behavioral marketing, and a track record of building successful retention programs * are fluent in , German is a plus * Mobility Boost You will receive a monthly allowance from us as a contributio
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