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479 results for Customer Management jobs in Waterloo within a 30 km radius
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VANBREDA RISK & BENEFITS * Ternat * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Introductie - Vanbreda Dekerf is een vaste waarde in Ternat en omstreken. Sinds 2024 maakt kantoor Dekerf deel uit van Vanbreda Risk & Benefits. Ondernemingen, zelfstandigen en particulieren kunnen er terecht voor een breed gamma aan bedrijfs- en privéverzekeringen. Jouw verantwoordelijkheden - Als commercieel dossierbeheerder volg je de verzekeringsdossiers van je klanten (voornamelijk ondernemingen) op van begin tot einde. Je bouwt een vertrouwensrelatie op, je geeft advies waar mogelijk en je begeleidt onze klanten in het beheer en de uitbreiding van hun verzekeringsportefeuille. * Je bent de interne gesprekspartner, adviseur en vertrouwenspersoon van jouw klanten. * Je volgt zelfstandig, nauwkeurig en gestructureerd de volledige polisadministratie op voor jouw verzekeringstakken.
VANBREDA RISK & BENEFITS * Ternat * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Introductie - Vanbreda Dekerf is een vaste waarde in Ternat en omstreken. Sinds 2024 maakt kantoor Dekerf deel uit van Vanbreda Risk & Benefits. Ondernemingen, zelfstandigen en particulieren kunnen er terecht voor een breed gamma aan bedrijfs- en privéverzekeringen. Jouw verantwoordelijkheden - Als commercieel dossierbeheerder volg je de verzekeringsdossiers van je klanten (voornamelijk ondernemingen) op van begin tot einde. Je bouwt een vertrouwensrelatie op, je geeft advies waar mogelijk en je begeleidt onze klanten in het beheer en de uitbreiding van hun verzekeringsportefeuille. * Je bent de interne gesprekspartner, adviseur en vertrouwenspersoon van jouw klanten. * Je volgt zelfstandig, nauwkeurig en gestructureerd de volledige polisadministratie op voor jouw verzekeringstakken.
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Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT Infrastructure Coordinator maak je deel uit van het projectteam waar je verantwoordelijk bent voor de technische infrastructuur in de productie- en acceptatieomgevingen van één of meerdere toepassingen. Je fungeert als bevoorrechte partner (SPOC) voor de (technische) , de directie en, in voorkomend geval, de (externe en interne) klanten.
Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT Infrastructure Coordinator maak je deel uit van het projectteam waar je verantwoordelijk bent voor de technische infrastructuur in de productie- en acceptatieomgevingen van één of meerdere toepassingen. Je fungeert als bevoorrechte partner (SPOC) voor de (technische) , de directie en, in voorkomend geval, de (externe en interne) klanten.
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Als onderdeel van de groep VINCI Energies, is VINCI Facilities een belangrijke speler op het gebied van Facility Management en Multi Technisch beheer.
Als onderdeel van de groep VINCI Energies, is VINCI Facilities een belangrijke speler op het gebied van Facility Management en Multi Technisch beheer.
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Salesforce Administrator - direction commerciale
Salesforce Administrator - direction commerciale
Le Groupe P&V - De P&V Groep
Bruxelles
Partially remote
Wij zoeken een Salesforce Administrator ter versterking van ons Salesforce Competence Center binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Een applicatie‑expertrol opnemen binnen de Salesforce Delivery Team, met focus op CRM (Customer Relationship Management), DRM (Distribution Relationship Management) en het Interaction Management System (Contact360) Zeer goede kennis van Salesforce‑componenten: objects, profiles, permission sets, sharing settings, flows, reporting & dashboards, dataloader, release & deployment management
Wij zoeken een Salesforce Administrator ter versterking van ons Salesforce Competence Center binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Een applicatie‑expertrol opnemen binnen de Salesforce Delivery Team, met focus op CRM (Customer Relationship Management), DRM (Distribution Relationship Management) en het Interaction Management System (Contact360) Zeer goede kennis van Salesforce‑componenten: objects, profiles, permission sets, sharing settings, flows, reporting & dashboards, dataloader, release & deployment management
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Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
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To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.
To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.
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You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You play a central role in shaping and optimizing planning and capacity management across the organization. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management. * You ensure an optimal and future-oriented approach to capacity issues, balancing ...
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You play a central role in shaping and optimizing planning and capacity management across the organization. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management. * You ensure an optimal and future-oriented approach to capacity issues, balancing ...
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This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
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You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Engineer, you will be at the heart of our customers data strategy. Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Engineer, you will be at the heart of our customers data strategy. Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
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SECURITAS * Machelen - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Als Account Manager Installer ben je verantwoordelijk voor het technisch en commercieel beheer van een portefeuille installateurspartners die samenwerken met Securitas. Je zorgt voor een uniforme en duurzame samenwerking met deze en fungeert als hun vaste aanspreekpunt. In deze rol werk je nauw samen met verschillende interne diensten (zoals meldkamer, mobiele diensten, sales en support) en neem je een coördinerende “spider-in-the-web”-rol op tussen interne teams, installateurs en klanten. Je rapporteert aan de Remote . Naast het beheer van installateurspartners zal je, naargelang ervaring en evolutie in de rol, ook instaan voor het beheer van strategische Key Accounts. Vacatureomschrijving - Beheer van bestaande installateurspartners
SECURITAS * Machelen - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Als Account Manager Installer ben je verantwoordelijk voor het technisch en commercieel beheer van een portefeuille installateurspartners die samenwerken met Securitas. Je zorgt voor een uniforme en duurzame samenwerking met deze en fungeert als hun vaste aanspreekpunt. In deze rol werk je nauw samen met verschillende interne diensten (zoals meldkamer, mobiele diensten, sales en support) en neem je een coördinerende “spider-in-the-web”-rol op tussen interne teams, installateurs en klanten. Je rapporteert aan de Remote . Naast het beheer van installateurspartners zal je, naargelang ervaring en evolutie in de rol, ook instaan voor het beheer van strategische Key Accounts. Vacatureomschrijving - Beheer van bestaande installateurspartners
•Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions.
•Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions.
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• Handling contract governance and P&L management of the customer. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. The CSM also acts as the interface for all technical and operational matters, including incident and crisis management, SLA follow-up and coordination with the service desk. • Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • Working closely with internal teams to ensure customer needs are met.
• Handling contract governance and P&L management of the customer. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. The CSM also acts as the interface for all technical and operational matters, including incident and crisis management, SLA follow-up and coordination with the service desk. • Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • Working closely with internal teams to ensure customer needs are met.
You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Architect, you will be at the heart of our customers data strategy. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Architect, you will be at the heart of our customers data strategy. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
5+ years of experience in account management in FMCG, including direct customer ownership. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * Drive revenue growth through different axis such as promotional planning and category management * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities
5+ years of experience in account management in FMCG, including direct customer ownership. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * Drive revenue growth through different axis such as promotional planning and category management * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities
You are proficient at communicating technical solutions to senior management and customers. For 30 years, we have always been guiding our customers on the next tech wave. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and serve as the technical authority on how to best leverage GCP data services (like BigQuery, Dataflow, Cloud Composer, and Pub/Sub) to solve critical business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises.
You are proficient at communicating technical solutions to senior management and customers. For 30 years, we have always been guiding our customers on the next tech wave. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and serve as the technical authority on how to best leverage GCP data services (like BigQuery, Dataflow, Cloud Composer, and Pub/Sub) to solve critical business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises.
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Technical team lead for the digital content of mixed-signal ASICs including interaction with customers, suppliers and the internal ASIC development team * Work together with international customers and communicate efficiently to successfully complete the project
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Technical team lead for the digital content of mixed-signal ASICs including interaction with customers, suppliers and the internal ASIC development team * Work together with international customers and communicate efficiently to successfully complete the project
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Lead, attend and present at project/review meetings with customers worldwide
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Lead, attend and present at project/review meetings with customers worldwide
No match yet? There are 462 more jobs that could match your search
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People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * KPI Management: bijdragen aan de vooropgestelde organisationele objectieven door het identificeren & nauwlettend opvolgen van KPI's en bijsturen indien nodig. * Change Management: bijdragen aan het definiëren & implementeren van nieuwe systemen & processen, zonder voeling te verliezen met de lessons learned uit het verleden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * KPI Management: bijdragen aan de vooropgestelde organisationele objectieven door het identificeren & nauwlettend opvolgen van KPI's en bijsturen indien nodig. * Change Management: bijdragen aan het definiëren & implementeren van nieuwe systemen & processen, zonder voeling te verliezen met de lessons learned uit het verleden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
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Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / , , sales and marketing assistants, , customer service, digital marketing officers, etc. Looking for a new exciting challenge in a Management Assistant role? We are currently recruiting a Management Assistant for one of our clients, a law firm located in Brussels, accessible by public transportation, to provide general support to the team/office. Management of incoming calls and mails - Agenda management, recording appointments and meetings - Experience as a Management Assistant
Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / , , sales and marketing assistants, , customer service, digital marketing officers, etc. Looking for a new exciting challenge in a Management Assistant role? We are currently recruiting a Management Assistant for one of our clients, a law firm located in Brussels, accessible by public transportation, to provide general support to the team/office. Management of incoming calls and mails - Agenda management, recording appointments and meetings - Experience as a Management Assistant
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Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / personal assistants, HR assistants, sales and marketing assistants, office managers, customer service, digital marketing officers, etc. Looking for a new exciting challenge as a Management Assistant? We are currently recruiting a Management Assisant for one of our clients, a leading international law firm located in the South of Brussels, easily accessible by public transportation, to provide general support to and allow them to work at top efficiency. 2 years' experience in a Management Assistant role
Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / personal assistants, HR assistants, sales and marketing assistants, office managers, customer service, digital marketing officers, etc. Looking for a new exciting challenge as a Management Assistant? We are currently recruiting a Management Assisant for one of our clients, a leading international law firm located in the South of Brussels, easily accessible by public transportation, to provide general support to and allow them to work at top efficiency. 2 years' experience in a Management Assistant role
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Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden.
Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden.
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Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both and business users, and a flexible and committed approach to work. * Excellent customer-facing skills and interpersonal skills; * Good time management and prioritization practices.
Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both and business users, and a flexible and committed approach to work. * Excellent customer-facing skills and interpersonal skills; * Good time management and prioritization practices.
Je houdt samen met de van Customer Service en Planning nauwkeurig bij welke trainingen zijn uitgevoerd, welke voortgang deelnemers boeken en welke certificeringen zijn behaald. * Je beschikt over een eerste ervaring in people management. * Je bent een bruggenbouwer die vlot contacten legt en onderhoudt (relationship management).
Je houdt samen met de van Customer Service en Planning nauwkeurig bij welke trainingen zijn uitgevoerd, welke voortgang deelnemers boeken en welke certificeringen zijn behaald. * Je beschikt over een eerste ervaring in people management. * Je bent een bruggenbouwer die vlot contacten legt en onderhoudt (relationship management).
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As one of the largest elevator companies in the world, we develop innovative solutions for our customers in a high-tech industry on a daily basis. Management and organization - Communication and stakeholder management * Act as the primary point of contact for customers, contractors, and internal teams. * Project budget tracking, work approval, and purchase order management. * Management of project administration (inspections, delivery files, permits,...). * Organize inspections and deliveries in consultation with the customer. * At least 5 years of experience in project management or site supervision, preferably in the construction or elevator sector, with a strong affinity for technology and industrial environments. * Strong technical knowledge in electromechanics and project management. * Customer-oriented, team player and stress-resistant.
As one of the largest elevator companies in the world, we develop innovative solutions for our customers in a high-tech industry on a daily basis. Management and organization - Communication and stakeholder management * Act as the primary point of contact for customers, contractors, and internal teams. * Project budget tracking, work approval, and purchase order management. * Management of project administration (inspections, delivery files, permits,...). * Organize inspections and deliveries in consultation with the customer. * At least 5 years of experience in project management or site supervision, preferably in the construction or elevator sector, with a strong affinity for technology and industrial environments. * Strong technical knowledge in electromechanics and project management. * Customer-oriented, team player and stress-resistant.
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