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325 results for Customer Management jobs in Nivelles within a 30 km radius
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Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT Infrastructure Coordinator maak je deel uit van het projectteam waar je verantwoordelijk bent voor de technische infrastructuur in de productie- en acceptatieomgevingen van één of meerdere toepassingen. Je fungeert als bevoorrechte partner (SPOC) voor de (technische) , de directie en, in voorkomend geval, de (externe en interne) klanten.
Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT Infrastructure Coordinator maak je deel uit van het projectteam waar je verantwoordelijk bent voor de technische infrastructuur in de productie- en acceptatieomgevingen van één of meerdere toepassingen. Je fungeert als bevoorrechte partner (SPOC) voor de (technische) , de directie en, in voorkomend geval, de (externe en interne) klanten.
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Als onderdeel van de groep VINCI Energies, is VINCI Facilities een belangrijke speler op het gebied van Facility Management en Multi Technisch beheer.
Als onderdeel van de groep VINCI Energies, is VINCI Facilities een belangrijke speler op het gebied van Facility Management en Multi Technisch beheer.
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Salesforce Administrator - direction commerciale
Salesforce Administrator - direction commerciale
Le Groupe P&V - De P&V Groep
Bruxelles
Partially remote
Wij zoeken een Salesforce Administrator ter versterking van ons Salesforce Competence Center binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Een applicatie‑expertrol opnemen binnen de Salesforce Delivery Team, met focus op CRM (Customer Relationship Management), DRM (Distribution Relationship Management) en het Interaction Management System (Contact360) Zeer goede kennis van Salesforce‑componenten: objects, profiles, permission sets, sharing settings, flows, reporting & dashboards, dataloader, release & deployment management
Wij zoeken een Salesforce Administrator ter versterking van ons Salesforce Competence Center binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Een applicatie‑expertrol opnemen binnen de Salesforce Delivery Team, met focus op CRM (Customer Relationship Management), DRM (Distribution Relationship Management) en het Interaction Management System (Contact360) Zeer goede kennis van Salesforce‑componenten: objects, profiles, permission sets, sharing settings, flows, reporting & dashboards, dataloader, release & deployment management
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Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
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To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.
To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.
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This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
•Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions.
•Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions.
5+ years of experience in account management in FMCG, including direct customer ownership. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * Drive revenue growth through different axis such as promotional planning and category management * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities
5+ years of experience in account management in FMCG, including direct customer ownership. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * Drive revenue growth through different axis such as promotional planning and category management * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities
No match yet? There are 317 more jobs that could match your search
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
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Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / , , sales and marketing assistants, , customer service, digital marketing officers, etc. Looking for a new exciting challenge in a Management Assistant role? We are currently recruiting a Management Assistant for one of our clients, a law firm located in Brussels, accessible by public transportation, to provide general support to the team/office. Management of incoming calls and mails - Agenda management, recording appointments and meetings - Experience as a Management Assistant
Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / , , sales and marketing assistants, , customer service, digital marketing officers, etc. Looking for a new exciting challenge in a Management Assistant role? We are currently recruiting a Management Assistant for one of our clients, a law firm located in Brussels, accessible by public transportation, to provide general support to the team/office. Management of incoming calls and mails - Agenda management, recording appointments and meetings - Experience as a Management Assistant
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Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / personal assistants, HR assistants, sales and marketing assistants, office managers, customer service, digital marketing officers, etc. Looking for a new exciting challenge as a Management Assistant? We are currently recruiting a Management Assisant for one of our clients, a leading international law firm located in the South of Brussels, easily accessible by public transportation, to provide general support to and allow them to work at top efficiency. 2 years' experience in a Management Assistant role
Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / personal assistants, HR assistants, sales and marketing assistants, office managers, customer service, digital marketing officers, etc. Looking for a new exciting challenge as a Management Assistant? We are currently recruiting a Management Assisant for one of our clients, a leading international law firm located in the South of Brussels, easily accessible by public transportation, to provide general support to and allow them to work at top efficiency. 2 years' experience in a Management Assistant role
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Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden.
Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden.
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As one of the largest elevator companies in the world, we develop innovative solutions for our customers in a high-tech industry on a daily basis. Management and organization - Communication and stakeholder management * Act as the primary point of contact for customers, contractors, and internal teams. * Project budget tracking, work approval, and purchase order management. * Management of project administration (inspections, delivery files, permits,...). * Organize inspections and deliveries in consultation with the customer. * At least 5 years of experience in project management or site supervision, preferably in the construction or elevator sector, with a strong affinity for technology and industrial environments. * Strong technical knowledge in electromechanics and project management. * Customer-oriented, team player and stress-resistant.
As one of the largest elevator companies in the world, we develop innovative solutions for our customers in a high-tech industry on a daily basis. Management and organization - Communication and stakeholder management * Act as the primary point of contact for customers, contractors, and internal teams. * Project budget tracking, work approval, and purchase order management. * Management of project administration (inspections, delivery files, permits,...). * Organize inspections and deliveries in consultation with the customer. * At least 5 years of experience in project management or site supervision, preferably in the construction or elevator sector, with a strong affinity for technology and industrial environments. * Strong technical knowledge in electromechanics and project management. * Customer-oriented, team player and stress-resistant.
We zijn op zoek naar een Business Analyst om ons Salesforce Competence Center te versterken binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Proactief opportuniteiten voor change management identificeren en per project aangepaste change‑trajecten definiëren (communicatie, opleidingen, workshops…), in samenwerking met , , Sales-teams en Change-experts - Transversale samenwerking met Sales, IT en Channel Management Minstens 5 jaar relevante ervaring in procesanalyse, systeemoptimalisatie en/of change management
We zijn op zoek naar een Business Analyst om ons Salesforce Competence Center te versterken binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Proactief opportuniteiten voor change management identificeren en per project aangepaste change‑trajecten definiëren (communicatie, opleidingen, workshops…), in samenwerking met , , Sales-teams en Change-experts - Transversale samenwerking met Sales, IT en Channel Management Minstens 5 jaar relevante ervaring in procesanalyse, systeemoptimalisatie en/of change management
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Allianz employs more than 1,000 people in Belgium and is a subsidiary of Allianz Group, the global leader in insurance and asset management. * You contribute to the strategic direction of Allianz Benelux and translate management decisions into concrete actions. * Together with your team, you safeguard the legal interests of the company vis-à-vis customers, partners, and suppliers. * You support product management with legal expertise in the development and adaptation of life and non-life insurance products.
Allianz employs more than 1,000 people in Belgium and is a subsidiary of Allianz Group, the global leader in insurance and asset management. * You contribute to the strategic direction of Allianz Benelux and translate management decisions into concrete actions. * Together with your team, you safeguard the legal interests of the company vis-à-vis customers, partners, and suppliers. * You support product management with legal expertise in the development and adaptation of life and non-life insurance products.
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By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * Project Management: Actively participate in project management, monitor progress, coordinate actions with and , while respecting deadlines and budgets ; * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * Project Management: Actively participate in project management, monitor progress, coordinate actions with and , while respecting deadlines and budgets ; * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. Data Quality Management * Education: Degree in Business Management, Finance, Data Science, or equivalent. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. Data Quality Management * Education: Degree in Business Management, Finance, Data Science, or equivalent. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. * Partner with management to develop long-term financial strategies and cost optimization initiatives. * Develop and deliver insightful performance dashboards and reports to management, enabling data-driven decision-making at both strategic and operational levels. * A corporate culture based on team spirit, customer satisfaction, and operational excellence
Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. * Partner with management to develop long-term financial strategies and cost optimization initiatives. * Develop and deliver insightful performance dashboards and reports to management, enabling data-driven decision-making at both strategic and operational levels. * A corporate culture based on team spirit, customer satisfaction, and operational excellence
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Advocacy campaign management * Demonstrates strong project management capabilities, ensuring high-quality and timely delivery across complex, multistakeholder initiatives. * Proven strong management and leadership skills, with a record of building healthy collaborative teams. Proficiency in written, reading, and conversational English as all business operations as well as customer communications are conducted in English.
Advocacy campaign management * Demonstrates strong project management capabilities, ensuring high-quality and timely delivery across complex, multistakeholder initiatives. * Proven strong management and leadership skills, with a record of building healthy collaborative teams. Proficiency in written, reading, and conversational English as all business operations as well as customer communications are conducted in English.
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Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; * Scientific educational or Business Management education
Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; * Scientific educational or Business Management education
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Deliver patient education programs and classes focused on insulin pump therapy and advanced diabetes management skills to support customer acquisition and retention. * Manage an assigned territory to consistently meet or exceed sales targets established by Sales Management. * Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Serve as a clinical and educational leader within the territory, with a strong focus on Type 1 diabetes management and insulin pump therapy. * Plan, coordinate, and deliver product training for patients, customers, and healthcare professionals, including Certified Diabetes Care and Education Specialists and Endocrinologists. * Establish and maintain strong professional relationships with HCPs to support sales and long-term customer success.
Deliver patient education programs and classes focused on insulin pump therapy and advanced diabetes management skills to support customer acquisition and retention. * Manage an assigned territory to consistently meet or exceed sales targets established by Sales Management. * Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Serve as a clinical and educational leader within the territory, with a strong focus on Type 1 diabetes management and insulin pump therapy. * Plan, coordinate, and deliver product training for patients, customers, and healthcare professionals, including Certified Diabetes Care and Education Specialists and Endocrinologists. * Establish and maintain strong professional relationships with HCPs to support sales and long-term customer success.
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Wil jij mee vorm geven aan de toekomst van customer & intermediary service binnen de P&V Groep? * Opmaken en beheren van de roadmap, vertrekkend vanuit een ambitieus plan om onze customer & intermediary service structureel te verbeteren in de komende jaren. * Ervaring in projecten in het domein van Customer Service is een pluspunt * Affiniteit met change management en het begeleiden van teams in verandering.
Wil jij mee vorm geven aan de toekomst van customer & intermediary service binnen de P&V Groep? * Opmaken en beheren van de roadmap, vertrekkend vanuit een ambitieus plan om onze customer & intermediary service structureel te verbeteren in de komende jaren. * Ervaring in projecten in het domein van Customer Service is een pluspunt * Affiniteit met change management en het begeleiden van teams in verandering.
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Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both and business users, and a flexible and committed approach to work. * Excellent customer-facing skills and interpersonal skills; * Good time management and prioritization practices.
Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both and business users, and a flexible and committed approach to work. * Excellent customer-facing skills and interpersonal skills; * Good time management and prioritization practices.
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Ensure fit for purpose of Digital Operations solutions, and solution & business readiness for implementation – further support change management by monitoring the adoption and performance of newly implemented solutions * Hand-on experience and strong understanding of CMC Development laboratory workflows (small molecules, biologics, analytical development, sample & inventory management) * Continuous improvement and customer-centric thinking, but balanced with an ability to challenge legacy landscape
Ensure fit for purpose of Digital Operations solutions, and solution & business readiness for implementation – further support change management by monitoring the adoption and performance of newly implemented solutions * Hand-on experience and strong understanding of CMC Development laboratory workflows (small molecules, biologics, analytical development, sample & inventory management) * Continuous improvement and customer-centric thinking, but balanced with an ability to challenge legacy landscape
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Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. * Lead management o Interact with , Customer Care teams, operation, Finance, Operations, IT, Comex, Legal,…. o Act as commercial contact for both prospects and Vinçotte customers, autonomously or in support of
Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. * Lead management o Interact with , Customer Care teams, operation, Finance, Operations, IT, Comex, Legal,…. o Act as commercial contact for both prospects and Vinçotte customers, autonomously or in support of
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