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490 results for Customer Management jobs in Bierges within a 30 km radius
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Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT Infrastructure Coordinator maak je deel uit van het projectteam waar je verantwoordelijk bent voor de technische infrastructuur in de productie- en acceptatieomgevingen van één of meerdere toepassingen. Je fungeert als bevoorrechte partner (SPOC) voor de (technische) , de directie en, in voorkomend geval, de (externe en interne) klanten.
Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT Infrastructure Coordinator maak je deel uit van het projectteam waar je verantwoordelijk bent voor de technische infrastructuur in de productie- en acceptatieomgevingen van één of meerdere toepassingen. Je fungeert als bevoorrechte partner (SPOC) voor de (technische) , de directie en, in voorkomend geval, de (externe en interne) klanten.
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Als onderdeel van de groep VINCI Energies, is VINCI Facilities een belangrijke speler op het gebied van Facility Management en Multi Technisch beheer.
Als onderdeel van de groep VINCI Energies, is VINCI Facilities een belangrijke speler op het gebied van Facility Management en Multi Technisch beheer.
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Salesforce Administrator - direction commerciale
Salesforce Administrator - direction commerciale
Le Groupe P&V - De P&V Groep
Bruxelles
Partially remote
Wij zoeken een Salesforce Administrator ter versterking van ons Salesforce Competence Center binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Een applicatie‑expertrol opnemen binnen de Salesforce Delivery Team, met focus op CRM (Customer Relationship Management), DRM (Distribution Relationship Management) en het Interaction Management System (Contact360) Zeer goede kennis van Salesforce‑componenten: objects, profiles, permission sets, sharing settings, flows, reporting & dashboards, dataloader, release & deployment management
Wij zoeken een Salesforce Administrator ter versterking van ons Salesforce Competence Center binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Een applicatie‑expertrol opnemen binnen de Salesforce Delivery Team, met focus op CRM (Customer Relationship Management), DRM (Distribution Relationship Management) en het Interaction Management System (Contact360) Zeer goede kennis van Salesforce‑componenten: objects, profiles, permission sets, sharing settings, flows, reporting & dashboards, dataloader, release & deployment management
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To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.
To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.
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You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You play a central role in shaping and optimizing planning and capacity management across the organization. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management. * You ensure an optimal and future-oriented approach to capacity issues, balancing ...
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You play a central role in shaping and optimizing planning and capacity management across the organization. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management. * You ensure an optimal and future-oriented approach to capacity issues, balancing ...
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This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
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You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Engineer, you will be at the heart of our customers data strategy. Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Engineer, you will be at the heart of our customers data strategy. Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
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A & C Systems * HOEGAARDEN - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Jij bent de spin in het web tussen onze klanten en interne teams. Een dynamische rol waar geen dag hetzelfde is en jouw probleemoplossend vermogen het verschil maakt. Word het eerste aanspreekpunt voor onze klanten en zorg voor een feilloos verloop van order tot aflevering! We gaan voor een 100% tevreden klant! Orderbeheer & opvolging van het volledige proces - Retourenafhandeling & nazorg - Klantenbeheer & Communicatie - Je werkt nauw samen met logistiek, verkoop en andere teams om de beste oplossingen te - Wie zoeken wij - Je hebt een bachelor of master diploma in een economische of bedrijfskundige richting - Je wilt graag in een B2B omgeving werken - Je bent hands-on en chaosproof - geen 2 dagen zijn hetzelfde en dat motiveert je - Je houdt de bredere scope voor ogen en werkt niet met oogkleppen op
A & C Systems * HOEGAARDEN - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Jij bent de spin in het web tussen onze klanten en interne teams. Een dynamische rol waar geen dag hetzelfde is en jouw probleemoplossend vermogen het verschil maakt. Word het eerste aanspreekpunt voor onze klanten en zorg voor een feilloos verloop van order tot aflevering! We gaan voor een 100% tevreden klant! Orderbeheer & opvolging van het volledige proces - Retourenafhandeling & nazorg - Klantenbeheer & Communicatie - Je werkt nauw samen met logistiek, verkoop en andere teams om de beste oplossingen te - Wie zoeken wij - Je hebt een bachelor of master diploma in een economische of bedrijfskundige richting - Je wilt graag in een B2B omgeving werken - Je bent hands-on en chaosproof - geen 2 dagen zijn hetzelfde en dat motiveert je - Je houdt de bredere scope voor ogen en werkt niet met oogkleppen op
•Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions.
•Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions.
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SECURITAS * Machelen - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Als Account Manager Installer ben je verantwoordelijk voor het technisch en commercieel beheer van een portefeuille installateurspartners die samenwerken met Securitas. Je zorgt voor een uniforme en duurzame samenwerking met deze en fungeert als hun vaste aanspreekpunt. In deze rol werk je nauw samen met verschillende interne diensten (zoals meldkamer, mobiele diensten, sales en support) en neem je een coördinerende “spider-in-the-web”-rol op tussen interne teams, installateurs en klanten. Je rapporteert aan de Remote . Naast het beheer van installateurspartners zal je, naargelang ervaring en evolutie in de rol, ook instaan voor het beheer van strategische Key Accounts. Vacatureomschrijving - Beheer van bestaande installateurspartners
SECURITAS * Machelen - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Als Account Manager Installer ben je verantwoordelijk voor het technisch en commercieel beheer van een portefeuille installateurspartners die samenwerken met Securitas. Je zorgt voor een uniforme en duurzame samenwerking met deze en fungeert als hun vaste aanspreekpunt. In deze rol werk je nauw samen met verschillende interne diensten (zoals meldkamer, mobiele diensten, sales en support) en neem je een coördinerende “spider-in-the-web”-rol op tussen interne teams, installateurs en klanten. Je rapporteert aan de Remote . Naast het beheer van installateurspartners zal je, naargelang ervaring en evolutie in de rol, ook instaan voor het beheer van strategische Key Accounts. Vacatureomschrijving - Beheer van bestaande installateurspartners
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• Handling contract governance and P&L management of the customer. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. The CSM also acts as the interface for all technical and operational matters, including incident and crisis management, SLA follow-up and coordination with the service desk. • Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • Working closely with internal teams to ensure customer needs are met.
• Handling contract governance and P&L management of the customer. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. The CSM also acts as the interface for all technical and operational matters, including incident and crisis management, SLA follow-up and coordination with the service desk. • Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • Working closely with internal teams to ensure customer needs are met.
You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Architect, you will be at the heart of our customers data strategy. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Architect, you will be at the heart of our customers data strategy. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
5+ years of experience in account management in FMCG, including direct customer ownership. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * Drive revenue growth through different axis such as promotional planning and category management * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities
5+ years of experience in account management in FMCG, including direct customer ownership. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * Drive revenue growth through different axis such as promotional planning and category management * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities
You are proficient at communicating technical solutions to senior management and customers. For 30 years, we have always been guiding our customers on the next tech wave. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and serve as the technical authority on how to best leverage GCP data services (like BigQuery, Dataflow, Cloud Composer, and Pub/Sub) to solve critical business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises.
You are proficient at communicating technical solutions to senior management and customers. For 30 years, we have always been guiding our customers on the next tech wave. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and serve as the technical authority on how to best leverage GCP data services (like BigQuery, Dataflow, Cloud Composer, and Pub/Sub) to solve critical business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises.
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Technical team lead for the digital content of mixed-signal ASICs including interaction with customers, suppliers and the internal ASIC development team * Work together with international customers and communicate efficiently to successfully complete the project
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Technical team lead for the digital content of mixed-signal ASICs including interaction with customers, suppliers and the internal ASIC development team * Work together with international customers and communicate efficiently to successfully complete the project
Familiarity with customer relationship management applications. * Experience in customer success management. We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases.
Familiarity with customer relationship management applications. * Experience in customer success management. We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases.
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Lead, attend and present at project/review meetings with customers worldwide
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Lead, attend and present at project/review meetings with customers worldwide
No match yet? There are 473 more jobs that could match your search
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People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * KPI Management: bijdragen aan de vooropgestelde organisationele objectieven door het identificeren & nauwlettend opvolgen van KPI's en bijsturen indien nodig. * Change Management: bijdragen aan het definiëren & implementeren van nieuwe systemen & processen, zonder voeling te verliezen met de lessons learned uit het verleden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * KPI Management: bijdragen aan de vooropgestelde organisationele objectieven door het identificeren & nauwlettend opvolgen van KPI's en bijsturen indien nodig. * Change Management: bijdragen aan het definiëren & implementeren van nieuwe systemen & processen, zonder voeling te verliezen met de lessons learned uit het verleden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
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Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / , , sales and marketing assistants, , customer service, digital marketing officers, etc. Looking for a new exciting challenge in a Management Assistant role? We are currently recruiting a Management Assistant for one of our clients, a law firm located in Brussels, accessible by public transportation, to provide general support to the team/office. Management of incoming calls and mails - Agenda management, recording appointments and meetings - Experience as a Management Assistant
Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / , , sales and marketing assistants, , customer service, digital marketing officers, etc. Looking for a new exciting challenge in a Management Assistant role? We are currently recruiting a Management Assistant for one of our clients, a law firm located in Brussels, accessible by public transportation, to provide general support to the team/office. Management of incoming calls and mails - Agenda management, recording appointments and meetings - Experience as a Management Assistant
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Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / personal assistants, HR assistants, sales and marketing assistants, office managers, customer service, digital marketing officers, etc. Looking for a new exciting challenge as a Management Assistant? We are currently recruiting a Management Assisant for one of our clients, a leading international law firm located in the South of Brussels, easily accessible by public transportation, to provide general support to and allow them to work at top efficiency. 2 years' experience in a Management Assistant role
Excel Careers and Excel Interim is a Recruitment Consultancy specialized in administrative support profiles such as receptionists, management assistants, executive / personal assistants, HR assistants, sales and marketing assistants, office managers, customer service, digital marketing officers, etc. Looking for a new exciting challenge as a Management Assistant? We are currently recruiting a Management Assisant for one of our clients, a leading international law firm located in the South of Brussels, easily accessible by public transportation, to provide general support to and allow them to work at top efficiency. 2 years' experience in a Management Assistant role
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Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden.
Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden.
Je houdt samen met de van Customer Service en Planning nauwkeurig bij welke trainingen zijn uitgevoerd, welke voortgang deelnemers boeken en welke certificeringen zijn behaald. * Je beschikt over een eerste ervaring in people management. * Je bent een bruggenbouwer die vlot contacten legt en onderhoudt (relationship management).
Je houdt samen met de van Customer Service en Planning nauwkeurig bij welke trainingen zijn uitgevoerd, welke voortgang deelnemers boeken en welke certificeringen zijn behaald. * Je beschikt over een eerste ervaring in people management. * Je bent een bruggenbouwer die vlot contacten legt en onderhoudt (relationship management).
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As one of the largest elevator companies in the world, we develop innovative solutions for our customers in a high-tech industry on a daily basis. Management and organization - Communication and stakeholder management * Act as the primary point of contact for customers, contractors, and internal teams. * Project budget tracking, work approval, and purchase order management. * Management of project administration (inspections, delivery files, permits,...). * Organize inspections and deliveries in consultation with the customer. * At least 5 years of experience in project management or site supervision, preferably in the construction or elevator sector, with a strong affinity for technology and industrial environments. * Strong technical knowledge in electromechanics and project management. * Customer-oriented, team player and stress-resistant.
As one of the largest elevator companies in the world, we develop innovative solutions for our customers in a high-tech industry on a daily basis. Management and organization - Communication and stakeholder management * Act as the primary point of contact for customers, contractors, and internal teams. * Project budget tracking, work approval, and purchase order management. * Management of project administration (inspections, delivery files, permits,...). * Organize inspections and deliveries in consultation with the customer. * At least 5 years of experience in project management or site supervision, preferably in the construction or elevator sector, with a strong affinity for technology and industrial environments. * Strong technical knowledge in electromechanics and project management. * Customer-oriented, team player and stress-resistant.
We zijn op zoek naar een Business Analyst om ons Salesforce Competence Center te versterken binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Proactief opportuniteiten voor change management identificeren en per project aangepaste change‑trajecten definiëren (communicatie, opleidingen, workshops…), in samenwerking met , , Sales-teams en Change-experts - Transversale samenwerking met Sales, IT en Channel Management Minstens 5 jaar relevante ervaring in procesanalyse, systeemoptimalisatie en/of change management
We zijn op zoek naar een Business Analyst om ons Salesforce Competence Center te versterken binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. Proactief opportuniteiten voor change management identificeren en per project aangepaste change‑trajecten definiëren (communicatie, opleidingen, workshops…), in samenwerking met , , Sales-teams en Change-experts - Transversale samenwerking met Sales, IT en Channel Management Minstens 5 jaar relevante ervaring in procesanalyse, systeemoptimalisatie en/of change management