With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value. * Deliver Readiness & Training: Facilitate workshops, onboarding sessions, and enablement programs to upskill users and ensure Copilot readiness. * Bachelor's degree in Computer Science, Engineering or related field or equivalent work experience * Substantial experience in cloud architecture, solution design, or technical consulting.
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