You will drive positive Customer Satisfaction & become a trusted advisor and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap. * You will position and deliver solutions that drive Security product usage as well as develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments in alignment with the Customer Success Account Manager or other Account Team members. * Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations
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