The Customer Relations Manager Europe is the Quality & Food Safety interface between Barry Callebaut and its key customers, ensuring alignment between customer expectations and the company's global FSQR standards and operational capabilities. Manage their expectations, ensure alignment with BC's quality, food safety, regulatory and operational policies. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. In this role, he/she drives consistent implementation of customer quality requirements across BC sites and functions. This role is critical in building long-term customer trust and relationships by enabling customer solutions in collaboration with CI&TS, commercial teams, and supply chain and by handling and reducing quality complaints effectively.
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