You work actively with Operations Managers, Operational Team Leads, and Customer Services to align planning with business and customer needs. You ensure strategic objectives are achieved within timelines and budget, while guaranteeing efficient, high-quality scheduling of inspections, audits, and services in line with customer agreements. You combine strategic insight with hands-on leadership, managing a team of Planning Officers and Experts. You play a central role in shaping and optimizing planning and capacity management across the organization, combining strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management.
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