You actively contribute to evaluating and adjusting cross-divisional planning processes and initiate improvement projects to sustainably and innovatively optimize the quality and efficiency of planning and service delivery * You identify stakeholder needs, challenges, and developments, and translate these into improvements in the planning process. In this central role, you combine strategic insight with operational leadership, managing a number of Planning Officers and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You take on the role of project manager
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