You own the results in terms of new sales, up- and cross-selling, and customer retention — and you directly contribute to our commercial ambitions by reporting to the . You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. * You monitor digital experience and sales performance - o Essential is extensive experience (5 to 10 years) in digital omnichannel marketing and sales strategy, organisation, processes and platforms in a B2B context. o You are experienced in driving successful transformation projects of a marketing and sales organisation, its processes & systems towards a more digital appr
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