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161 resultaten voor Junior Customer Helpdesk in Bierges binnen een straal van 30 km
We hebben je zoekopdracht uitgebreid met 161 gelijkaardige vacatures.
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Om onze missie waar te maken, versterken we onze Digital Society unit met een Customer Operations medewerker die onze organisatie helpt voldoen aan de verwachtingen van onze klanten. Om die missie waar te maken, versterken we onze Digital Society unit met een Customer Operations medewerker die onze organisatie helpt voldoen aan de verwachtingen van onze klanten, door sterk contactbeheer te combineren met een warme, efficiënte en oplossingsgerichte dienstverlening. Binnen het Customer Operations team zijn we op zoek naar een vierde collega die vragen van eindgebruikers en ons verkoopskanaal beantwoordt. * Je hebt een sterke interesse in customer support en wil je hier verder in verdiepen en groeien.
Om onze missie waar te maken, versterken we onze Digital Society unit met een Customer Operations medewerker die onze organisatie helpt voldoen aan de verwachtingen van onze klanten. Om die missie waar te maken, versterken we onze Digital Society unit met een Customer Operations medewerker die onze organisatie helpt voldoen aan de verwachtingen van onze klanten, door sterk contactbeheer te combineren met een warme, efficiënte en oplossingsgerichte dienstverlening. Binnen het Customer Operations team zijn we op zoek naar een vierde collega die vragen van eindgebruikers en ons verkoopskanaal beantwoordt. * Je hebt een sterke interesse in customer support en wil je hier verder in verdiepen en groeien.
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Senior Customer & Application Development Engineer, Coatings
Senior Customer & Application Development Engineer, Coatings
Exxon Mobil Corporation
Machelen, BRU, BE
Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure Proxxima polyolfefin thermoset products and hybrids combining ProxximaTM resins and catalysts with epoxy, urethane, aspartic urea, and ...
Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure Proxxima polyolfefin thermoset products and hybrids combining ProxximaTM resins and catalysts with epoxy, urethane, aspartic urea, and ...
Senior Customer & Application Development Engineer, Composites
Senior Customer & Application Development Engineer, Composites
Exxon Mobil Corporation
Machelen, BRU, BE
Your role is to help prospective customers around the world convert from their existing thermoset products to ProxximaTM polyolefin thermoset systems by demonstrating cycle time, weight, and physical performance advantages on their composite fabrication equipment. * Provide on-site technical support for customers producing composites via vacuum assisted (VA) and high pressure (HP) resin transfer molding (RTM), pultrusion, and filament winding processes. * Provide on-site technical support for customers producing non-reinforced molded goods through open mold and reaction injection molding (RIM) processes. * Assist customers in optimizing / troubleshooting their process to run ProxximaTM resins and, where needed, provide guidance on equipment upgrades.
Your role is to help prospective customers around the world convert from their existing thermoset products to ProxximaTM polyolefin thermoset systems by demonstrating cycle time, weight, and physical performance advantages on their composite fabrication equipment. * Provide on-site technical support for customers producing composites via vacuum assisted (VA) and high pressure (HP) resin transfer molding (RTM), pultrusion, and filament winding processes. * Provide on-site technical support for customers producing non-reinforced molded goods through open mold and reaction injection molding (RIM) processes. * Assist customers in optimizing / troubleshooting their process to run ProxximaTM resins and, where needed, provide guidance on equipment upgrades.
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To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment * Retain an existing portfolio of customers throught customer success and renewals activities * Developing and managing a customer portfolio in the large SMB and small enterprise segments * Identifying, qualifying, and winning new customers (new logos) * Acting as a trusted for customers on Microsoft security topics * Collaborating with internal technical teams to build relevant customer proposals ----------
To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment * Retain an existing portfolio of customers throught customer success and renewals activities * Developing and managing a customer portfolio in the large SMB and small enterprise segments * Identifying, qualifying, and winning new customers (new logos) * Acting as a trusted for customers on Microsoft security topics * Collaborating with internal technical teams to build relevant customer proposals ----------
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Robert Half is looking for a Customer Service Representative (Spanish/Italian) (M/F/X) in Zaventem. We are seeking a customer-oriented, detail-focused team player for a growing company specialized in services for diplomats and military personnel. * Maintain and update customer files (including specific customs documents)
Robert Half is looking for a Customer Service Representative (Spanish/Italian) (M/F/X) in Zaventem. We are seeking a customer-oriented, detail-focused team player for a growing company specialized in services for diplomats and military personnel. * Maintain and update customer files (including specific customs documents)
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Robert Half is looking for a Customer Service Representative (M/F/X) (German). We are seeking a customer-oriented, detail-focused team player for a growing company in Zaventem specialized in services for diplomats and military personnel. * Maintain and update customer files (including specific customs documents)
Robert Half is looking for a Customer Service Representative (M/F/X) (German). We are seeking a customer-oriented, detail-focused team player for a growing company in Zaventem specialized in services for diplomats and military personnel. * Maintain and update customer files (including specific customs documents)
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Join us as a Customer Service Employee and become an Ambassador of Light at VELUX! At VELUX, we value natural daylight and outstanding customer service. As a Customer Service Employee, you will be the first point of contact for our customers and partners. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others.
Join us as a Customer Service Employee and become an Ambassador of Light at VELUX! At VELUX, we value natural daylight and outstanding customer service. As a Customer Service Employee, you will be the first point of contact for our customers and partners. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others.
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Are you customer-oriented and work in a thorough as well as structured manner? Then join us as Customer Service Professional at VELUX Commercial in Wavre, Belgium. As a Customer Service Professional, you will join our ambitious and dedicated Sales Operations Team. Together with your colleagues you will be responsible for devising and developing offers which will lead to sustainable daylight and ventilation solutions for our customers. * Advising (potential) customers about our product range and ensure that these customers are provided the right product solution and associated technical information * Are customer- and result-oriented – you build and maintain long-term partnerships - Mutual respect, social responsibility and customer centricity are just some of our essential values. As Customer Service Professional, you are offered a competitive salary, a performance-related ...
Are you customer-oriented and work in a thorough as well as structured manner? Then join us as Customer Service Professional at VELUX Commercial in Wavre, Belgium. As a Customer Service Professional, you will join our ambitious and dedicated Sales Operations Team. Together with your colleagues you will be responsible for devising and developing offers which will lead to sustainable daylight and ventilation solutions for our customers. * Advising (potential) customers about our product range and ensure that these customers are provided the right product solution and associated technical information * Are customer- and result-oriented – you build and maintain long-term partnerships - Mutual respect, social responsibility and customer centricity are just some of our essential values. As Customer Service Professional, you are offered a competitive salary, a performance-related ...
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Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? We are looking for a Customer Experience Specialist to join this team. In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - A proactive, customer-first mindset with excellent problem-solving skills. - Work in a high-impact, customer-facing role where your contribution truly matters - Be part of a team that values customer satisfaction and continuous improvement
Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? We are looking for a Customer Experience Specialist to join this team. In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - A proactive, customer-first mindset with excellent problem-solving skills. - Work in a high-impact, customer-facing role where your contribution truly matters - Be part of a team that values customer satisfaction and continuous improvement
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Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. The IT Product Owner Commercial (M/F/X) is accountable for shaping, prioritising and delivering digital solutions that support commercial growth and customer experience. The role acts as a key bridge between Sales, Marketing, Customer Service and IT, ensuring that commercial needs are translated into end-to-end solutions. This role plays a key part in enabling commercial teams to work efficiently, improving customer ...
Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. The IT Product Owner Commercial (M/F/X) is accountable for shaping, prioritising and delivering digital solutions that support commercial growth and customer experience. The role acts as a key bridge between Sales, Marketing, Customer Service and IT, ensuring that commercial needs are translated into end-to-end solutions. This role plays a key part in enabling commercial teams to work efficiently, improving customer ...
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You will work with existing customers, assess on‑site issues, and guide them toward the most suitable upgrade, repair, or improvement solutions in partnership with internal technical teams. With a solid customer base across Belgium, the organization combines technical expertise, service excellence, and a long‑term commitment to sustainability. * Visit existing customers facing technical issues or requesting improvements to their installed systems. * Prepare and present commercial proposals aligned with technical feasibility and customer needs. * Strengthen customer relationships by acting as a trusted and problem solver. * Strong ability to understand customer challenges and translate technical issues into tailored solutions. * A position combining autonomy on the field, close contact with customers, and daily collaboration with .
You will work with existing customers, assess on‑site issues, and guide them toward the most suitable upgrade, repair, or improvement solutions in partnership with internal technical teams. With a solid customer base across Belgium, the organization combines technical expertise, service excellence, and a long‑term commitment to sustainability. * Visit existing customers facing technical issues or requesting improvements to their installed systems. * Prepare and present commercial proposals aligned with technical feasibility and customer needs. * Strengthen customer relationships by acting as a trusted and problem solver. * Strong ability to understand customer challenges and translate technical issues into tailored solutions. * A position combining autonomy on the field, close contact with customers, and daily collaboration with .
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Expert Claims and Operational Technical Excellence
Expert Claims and Operational Technical Excellence
Europ Assistance Belgium
Brussels
Thuiswerken mogelijk
You will join a committed team supporting critical customer interactions every day, in a role with real operational impact.
You will join a committed team supporting critical customer interactions every day, in a role with real operational impact.
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By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
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Possess the ability to work in a team environment with a customer-service focus
Possess the ability to work in a team environment with a customer-service focus
That is the question our customers bring to us, and answering it is our mission. The mission of our Trust in Digital team is to allow our customers to innovate in confidence and to uphold trust in digital. Our customers need a partner who understands both the technology and the regulatory landscape, and who can provide independent, credible assurance. * Act as a Trust in Digital ambassador with our customers and within the international Kiwa family; * Dutch: fluent to communicate confidently with customers in Belgium. * A razor-sharp focus on customer outcomes, customer satisfaction, customer centricity;
That is the question our customers bring to us, and answering it is our mission. The mission of our Trust in Digital team is to allow our customers to innovate in confidence and to uphold trust in digital. Our customers need a partner who understands both the technology and the regulatory landscape, and who can provide independent, credible assurance. * Act as a Trust in Digital ambassador with our customers and within the international Kiwa family; * Dutch: fluent to communicate confidently with customers in Belgium. * A razor-sharp focus on customer outcomes, customer satisfaction, customer centricity;
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Inspiration & trust for our customers This is a key leadership position with direct impact on team effectiveness, customer satisfaction, and commercial performance. You will serve as the bridge between the team and the Sales Manager, taking ownership of people management and operational coordination, while contributing to key customer and commercial activities. * Plan, prioritize, and coordinate the activities of the regional Sales team in line with strategic priorities and customer expectations. * Support the execution of Sales strategies for key accounts, distributors, wholesalers, buying groups, ITGs, and competitor‑aligned customers. * Strong commercial mindset with experience in negotiations, business development, and customer relationship management.
Inspiration & trust for our customers This is a key leadership position with direct impact on team effectiveness, customer satisfaction, and commercial performance. You will serve as the bridge between the team and the Sales Manager, taking ownership of people management and operational coordination, while contributing to key customer and commercial activities. * Plan, prioritize, and coordinate the activities of the regional Sales team in line with strategic priorities and customer expectations. * Support the execution of Sales strategies for key accounts, distributors, wholesalers, buying groups, ITGs, and competitor‑aligned customers. * Strong commercial mindset with experience in negotiations, business development, and customer relationship management.
Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Recognizes and communicates the potential customer impact of operational events such as lock-downs and maintenance windows, planning accordingly to minimize disruption to clients and the business.
Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Recognizes and communicates the potential customer impact of operational events such as lock-downs and maintenance windows, planning accordingly to minimize disruption to clients and the business.
Latham & Watkins * Brussel * Vast contract, onbepaalde tijd * Voltijds - Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. Jouw verantwoordelijkheden - The Attorney Support Specialist is an integral part of Latham's Attorney Support team. This role will be responsible performing a variety of administrative duties of a confidential nature for attorneys, and/or managers while maintaining positive contact with clients, , and staff. This role is based in our centrally located Brussels office, offering convenient access to public transportation.
Latham & Watkins * Brussel * Vast contract, onbepaalde tijd * Voltijds - Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. Jouw verantwoordelijkheden - The Attorney Support Specialist is an integral part of Latham's Attorney Support team. This role will be responsible performing a variety of administrative duties of a confidential nature for attorneys, and/or managers while maintaining positive contact with clients, , and staff. This role is based in our centrally located Brussels office, offering convenient access to public transportation.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. * Administrative management of sales files from A to Z: (document control, VAT control, creation of new customers, preparation of quotes, etc.).
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. * Administrative management of sales files from A to Z: (document control, VAT control, creation of new customers, preparation of quotes, etc.).
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Snel solliciteren
Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
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Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Plan, coordinate, and deliver product training for patients, customers, and healthcare professionals, including Certified Diabetes Care and Education Specialists and Endocrinologists. * Establish and maintain strong professional relationships with HCPs to support sales and long-term customer success. * Deliver patient education programs and classes focused on insulin pump therapy and advanced diabetes management skills to support customer acquisition and retention. * Partner closely with the for technical guidance and collaborate with internal teams—including Sales, Medical Affairs, and Customer Support—to address post-sale issues and additional education needs.
Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Plan, coordinate, and deliver product training for patients, customers, and healthcare professionals, including Certified Diabetes Care and Education Specialists and Endocrinologists. * Establish and maintain strong professional relationships with HCPs to support sales and long-term customer success. * Deliver patient education programs and classes focused on insulin pump therapy and advanced diabetes management skills to support customer acquisition and retention. * Partner closely with the for technical guidance and collaborate with internal teams—including Sales, Medical Affairs, and Customer Support—to address post-sale issues and additional education needs.
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The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence. * Excellent communication skills — able to communicate effectively with , management, customers and auditors.
The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence. * Excellent communication skills — able to communicate effectively with , management, customers and auditors.
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Partena Professional * Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Functieomschrijving - Als Business Development Manager, maak je deel uit van onze Sales organisatie. * Het verhogen van de klantenwaarde (share of wallet) via farming, cross- en upselling van onze Partena Professional oplossingen, inclusief diensten zoals outsourcing, consultancy of andere producten die de klant nog niet heeft. * Het uitbouwen van duurzame relaties en partnerships, waarbij je fungeert als strategisch sparringpartner die de noden en ambities van de klant begrijpt met als doel klantentevredenheid, retentie en rendabiliteit te versterken. * Het detecteren van opportuniteiten en toekomstige behoeften, en deze vertalen naar concrete oplossingen die aansluiten op de visie en strategie van de klant.
Partena Professional * Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Functieomschrijving - Als Business Development Manager, maak je deel uit van onze Sales organisatie. * Het verhogen van de klantenwaarde (share of wallet) via farming, cross- en upselling van onze Partena Professional oplossingen, inclusief diensten zoals outsourcing, consultancy of andere producten die de klant nog niet heeft. * Het uitbouwen van duurzame relaties en partnerships, waarbij je fungeert als strategisch sparringpartner die de noden en ambities van de klant begrijpt met als doel klantentevredenheid, retentie en rendabiliteit te versterken. * Het detecteren van opportuniteiten en toekomstige behoeften, en deze vertalen naar concrete oplossingen die aansluiten op de visie en strategie van de klant.
The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other and on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other and on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of , investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.
This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of , investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.