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23 resultaten voor Incident & Problem Manager in Halle binnen een straal van 30 km
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Als Incident & Problem Manager ben je verantwoordelijk voor het end to end beheer van incidenten én voor het structureel aanpakken van onderliggende problemen om de stabiliteit van de IT-dienstverlening continu te verbeteren. - Je faciliteert Post-Incident Reviews en Problem Review Meetings. Incident Management - Je stuurt de volledige incident lifecycle aan: registratie, prioritering, opvolging en afsluiting. - Je waarborgt de correcte toepassing van ITIL-processen rond incidentbeheer. - Je fungeert als single point of contact voor high-impact incidenten (P1/P2). Major Incident Management - Je activeert en leidt het Major Incident Team bij ernstige verstoringen. - Je documenteert major incidents en initieert structurele verbeteringen. - Je levert wekelijkse en maandelijkse incidentrapportages. Problem Management - Je identificeert structurele problemen op basis van incidenttrends, ...
Als Incident & Problem Manager ben je verantwoordelijk voor het end to end beheer van incidenten én voor het structureel aanpakken van onderliggende problemen om de stabiliteit van de IT-dienstverlening continu te verbeteren. - Je faciliteert Post-Incident Reviews en Problem Review Meetings. Incident Management - Je stuurt de volledige incident lifecycle aan: registratie, prioritering, opvolging en afsluiting. - Je waarborgt de correcte toepassing van ITIL-processen rond incidentbeheer. - Je fungeert als single point of contact voor high-impact incidenten (P1/P2). Major Incident Management - Je activeert en leidt het Major Incident Team bij ernstige verstoringen. - Je documenteert major incidents en initieert structurele verbeteringen. - Je levert wekelijkse en maandelijkse incidentrapportages. Problem Management - Je identificeert structurele problemen op basis van incidenttrends, ...
We hebben je zoekopdracht uitgebreid met 22 gelijkaardige vacatures.
• Je hebt ervaring met ITIL Support Services (incident, problem en change management).
• Je hebt ervaring met ITIL Support Services (incident, problem en change management).
NIEUW
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Je coördineert onderzoeken bij gegevensinbreuken en houdt incidenten bij.
Je coördineert onderzoeken bij gegevensinbreuken en houdt incidenten bij.
NIEUW
• Incidentherstelplannen regelmatig valideren en herstel garanderen in geval van een ramp • Nauw samenwerken met de teams voor toepassingen, infrastructuur en beveiliging en hen ondersteunen bij kritieke incidenten Je bent nauwgezet en zorgvuldig in het gebruik van kritieke systemen en reageert snel en kalm op incidenten.
• Incidentherstelplannen regelmatig valideren en herstel garanderen in geval van een ramp • Nauw samenwerken met de teams voor toepassingen, infrastructuur en beveiliging en hen ondersteunen bij kritieke incidenten Je bent nauwgezet en zorgvuldig in het gebruik van kritieke systemen en reageert snel en kalm op incidenten.
• Toezicht houden op de infrastructuren en incidenten opsporen voordat ze kritiek worden - Je hebt een master- of bachelordiploma in IT of gelijkwaardige ervaring en beschikt over aantoonbare ervaring in het beheer van Windows-servers in kritieke omgevingen, evenals in gebruikersondersteuning en incidentbeheer. Je bent nauwgezet en zorgvuldig in het gebruik van kritieke systemen en reageert snel en pragmatisch op incidenten.
• Toezicht houden op de infrastructuren en incidenten opsporen voordat ze kritiek worden - Je hebt een master- of bachelordiploma in IT of gelijkwaardige ervaring en beschikt over aantoonbare ervaring in het beheer van Windows-servers in kritieke omgevingen, evenals in gebruikersondersteuning en incidentbeheer. Je bent nauwgezet en zorgvuldig in het gebruik van kritieke systemen en reageert snel en pragmatisch op incidenten.
In deze functie faciliteer en stimuleer je de samenwerking binnen de teams en zorg je ervoor dat Scrum-evenementen (sprint planning, reviews, retrospectives, …) correct verlopen en afgestemd zijn op de infrastructuuromgeving (incidenten, changes, …). Je bent vertrouwd met change- en incidentmanagementprocessen en hebt een goede kennis van Jira.
In deze functie faciliteer en stimuleer je de samenwerking binnen de teams en zorg je ervoor dat Scrum-evenementen (sprint planning, reviews, retrospectives, …) correct verlopen en afgestemd zijn op de infrastructuuromgeving (incidenten, changes, …). Je bent vertrouwd met change- en incidentmanagementprocessen en hebt een goede kennis van Jira.
Oplossen van technische problemen en incidenten
Oplossen van technische problemen en incidenten
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Snel solliciteren
Zorgen voor de dagelijkse opvolging van incidenten en serviceverzoeken op alle sites via het ticketingsysteem * Bijdragen aan de analyse van operationele data (terugkerende incidenten, kosten per site, prestaties van leveranciers) om verbeteringen voor te stellen
Zorgen voor de dagelijkse opvolging van incidenten en serviceverzoeken op alle sites via het ticketingsysteem * Bijdragen aan de analyse van operationele data (terugkerende incidenten, kosten per site, prestaties van leveranciers) om verbeteringen voor te stellen
Je houdt toezicht op de goede werking van de ETL-processen en de bestaande dashboards, grijpt in bij incidenten of problemen met de datakwaliteit en implementeert verbeteringen om de betrouwbaarheid en prestaties te versterken. Je volgt incidenten op, documenteert ze en helpt bij het operationele beheer van de infrastructuur om de continuïteit van de dienstverlening te garanderen.
Je houdt toezicht op de goede werking van de ETL-processen en de bestaande dashboards, grijpt in bij incidenten of problemen met de datakwaliteit en implementeert verbeteringen om de betrouwbaarheid en prestaties te versterken. Je volgt incidenten op, documenteert ze en helpt bij het operationele beheer van de infrastructuur om de continuïteit van de dienstverlening te garanderen.
Het proactief beheren van alerts en incidenten volgens ITIL-methodologie.
Het proactief beheren van alerts en incidenten volgens ITIL-methodologie.
Samen met het team sta je in voor de opvolging van de gemelde incidenten (cf. identificatie, analyse, correctie, testen).
Samen met het team sta je in voor de opvolging van de gemelde incidenten (cf. identificatie, analyse, correctie, testen).
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Actief bijdragen aan de preventie van incidenten en aan de ondersteuning in samenwerking met de technische teams en operaties.
Actief bijdragen aan de preventie van incidenten en aan de ondersteuning in samenwerking met de technische teams en operaties.
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. Your deep understanding of SOAR, incident response and XDR technology will help you to translate complex business requirements into technical implementation plans. * You have strong experience in incident response, and use this experience in your engineering and architecture work; * Strong problem solving and analytical skills;
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. Your deep understanding of SOAR, incident response and XDR technology will help you to translate complex business requirements into technical implementation plans. * You have strong experience in incident response, and use this experience in your engineering and architecture work; * Strong problem solving and analytical skills;
Security Engineer/Analyst - Brussels, Ham, Pelt or Ypres
Security Engineer/Analyst - Brussels, Ham, Pelt or Ypres
Tessenderlo Group NV
Ixelles
Thuiswerken mogelijk
Snel solliciteren
The role involves deploying and operating security tools, investigating incidents, identifying vulnerabilities, and advising on security best practices. * Security Monitoring & Incident Response – Monitor global ICT systems for security issues, investigate incidents, document findings, and recommend remediation actions. * Cross-Functional Support – Collaborate with internal teams and external vendors during incident handling and system upgrades. * Travel – Occasional travel (max. a few days/month), mainly within Europe, to support projects and incident response. * Strong problem-solving and investigative mindset.
The role involves deploying and operating security tools, investigating incidents, identifying vulnerabilities, and advising on security best practices. * Security Monitoring & Incident Response – Monitor global ICT systems for security issues, investigate incidents, document findings, and recommend remediation actions. * Cross-Functional Support – Collaborate with internal teams and external vendors during incident handling and system upgrades. * Travel – Occasional travel (max. a few days/month), mainly within Europe, to support projects and incident response. * Strong problem-solving and investigative mindset.
NIEUW
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. * Contributing to incident response procedures with your expert insights; contribute to the development of playbooks and incident response procedures;
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. * Contributing to incident response procedures with your expert insights; contribute to the development of playbooks and incident response procedures;
NIEUW
Participate in resolving production incidents and continuously improving DevOps processes and tools. * Solution-oriented: never come with a problem, always come with a solution to a problem
Participate in resolving production incidents and continuously improving DevOps processes and tools. * Solution-oriented: never come with a problem, always come with a solution to a problem
NIEUW
Excellent problem-solving skills and ability to juggle multiple priorities * Solution-Orientation: Bring ideas, not just problems
Excellent problem-solving skills and ability to juggle multiple priorities * Solution-Orientation: Bring ideas, not just problems
NIEUW
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention.
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention.
NIEUW
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.
NIEUW
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.
NIEUW
Stay solution-oriented: Bring solutions, not just problems. * Experience: Strong experience as a Product Manager, Product Owner, , , , or related role. * Experimentation & data-driven mindset: You have an analytical mind and are eager to solve problems by experimenting with our products and analysing data.
Stay solution-oriented: Bring solutions, not just problems. * Experience: Strong experience as a Product Manager, Product Owner, , , , or related role. * Experimentation & data-driven mindset: You have an analytical mind and are eager to solve problems by experimenting with our products and analysing data.
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.
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