As our Head of Workforce Management (WFM), you will take ownership of shaping and elevating our global WFM strategy. We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. By leveraging data and analytics, you will optimize staffing, boost productivity, and ensure we deliver on our service commitments. * You will ensure accurate forecasting of contact volumes across all channels and align capacity plans with business goals and budgets * You will lead, mentor, and develop a high-performing WFM team, providing ...
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