Collect and transmit relevant field feedback to the sales, product and R&D teams, in a logic of continuous improvement. * Manage incoming calls from the technical hotline for Europe and provide product support to the European sales team. * Participate in the creation, optimization and coordination of technical documentation (e.g. wiring diagrams, instructions) for customers in the field. * Write reports and feed the internal knowledge base, to promote the sharing of expertise within the company (sales, marketing, product). You will join the sales department, within the Pedestrian Door Detectors (PES) segment. * Ability to interact with different internal contact (PM, sales, R&D, quality) * An interview with Sandra, the current holder of the position, and Olivier, your manager.
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