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111 resultaten voor Customer Success in Herne binnen een straal van 30 km
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Neemt ons Customer Success team de opvolging over na de deal, geen aftersales * Nauw samenwerken met het Customer Success team voor een vlotte overdracht
Neemt ons Customer Success team de opvolging over na de deal, geen aftersales * Nauw samenwerken met het Customer Success team voor een vlotte overdracht
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
NIEUW
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. As a Customer Success Manager, you are the architect of our clients' growth. The Essentials * Experience: You have 3+ years of experience in Customer Success, Account Management, or a strategic role within a SaaS environment or a Digital Marketing agency. Our rapid international growth is fueled by the success of e-commerce giants like Dior, Chanel, Decathlon, Hugo Boss, and Walmart, who rely on us to scale their digital footprint. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform.
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. As a Customer Success Manager, you are the architect of our clients' growth. The Essentials * Experience: You have 3+ years of experience in Customer Success, Account Management, or a strategic role within a SaaS environment or a Digital Marketing agency. Our rapid international growth is fueled by the success of e-commerce giants like Dior, Chanel, Decathlon, Hugo Boss, and Walmart, who rely on us to scale their digital footprint. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform.
NIEUW
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication and alignment to ensure successful product delivery. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and ...
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication and alignment to ensure successful product delivery. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and ...
NIEUW
Inoopa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - About Us - Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. Why Inoopa? At Inoopa, we combine innovation, flexibility, and the opportunity to work with advanced technologies. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * No legacy code headaches! Our codebase is modern, fully documented, and well-structured.
Inoopa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - About Us - Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. Why Inoopa? At Inoopa, we combine innovation, flexibility, and the opportunity to work with advanced technologies. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * No legacy code headaches! Our codebase is modern, fully documented, and well-structured.
NIEUW
Business Developer Flanders | Freelance | Part-time | Brussels/Remote
Business Developer Flanders | Freelance | Part-time | Brussels/Remote
Inoopa
Ixelles
Thuiswerken mogelijk
Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
NIEUW
Collaborate compliantly across VECTRA International's functions (AI, customer success, marketing, • Identify new business opportunities, expand the customer base, and drive product/service adoption. • Monitor market trends, competitor activity, and customer needs. • Develop a consultative approach to deeply understand customer challenges and translate them into • Address customer concerns, ensure high levels of satisfaction, and serve as the customer advocate - o Consummate learner with the ability to adapt to evolving markets and customer needs.
Collaborate compliantly across VECTRA International's functions (AI, customer success, marketing, • Identify new business opportunities, expand the customer base, and drive product/service adoption. • Monitor market trends, competitor activity, and customer needs. • Develop a consultative approach to deeply understand customer challenges and translate them into • Address customer concerns, ensure high levels of satisfaction, and serve as the customer advocate - o Consummate learner with the ability to adapt to evolving markets and customer needs.
NIEUW
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
NIEUW
You will work closely with customers, , , sales, and customer success to define and deliver scalable product solutions that empower our customers to grow their organic performance. You'll operate at the intersection of customer needs, business goals, and technical possibilities, bringing structure and clarity to ambiguous spaces and helping the team move forward with focus and confidence. * Deeply and independently understand, define, and articulate customer problems and opportunities across different markets and use cases by conducting user interviews, analyzing data, and performing competitive research - Balance customer needs, business impact, and technical constraints to define and deliver the right solutions * Define success metrics, evaluate product impact, and iterate based on insights * Become an expert in our product, our customers, and the evolving SEO/AI search landscape.
You will work closely with customers, , , sales, and customer success to define and deliver scalable product solutions that empower our customers to grow their organic performance. You'll operate at the intersection of customer needs, business goals, and technical possibilities, bringing structure and clarity to ambiguous spaces and helping the team move forward with focus and confidence. * Deeply and independently understand, define, and articulate customer problems and opportunities across different markets and use cases by conducting user interviews, analyzing data, and performing competitive research - Balance customer needs, business impact, and technical constraints to define and deliver the right solutions * Define success metrics, evaluate product impact, and iterate based on insights * Become an expert in our product, our customers, and the evolving SEO/AI search landscape.
NIEUW
Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
You will work closely with customers, , , sales, and customer success to define and deliver scalable product solutions that empower our customers to grow their organic performance. You'll operate at the intersection of customer needs, business goals, and technical possibilities, bringing structure and clarity to ambiguous spaces and helping the team move forward with focus and confidence. * Deeply and independently understand, define, and articulate customer problems and opportunities across different markets and use cases by conducting user interviews, analyzing data, and performing competitive research - Balance customer needs, business impact, and technical constraints to define and deliver the right solutions * Define success metrics, evaluate product impact, and iterate based on insights * Become an expert in our product, our customers, and the evolving SEO/AI search landscape.
You will work closely with customers, , , sales, and customer success to define and deliver scalable product solutions that empower our customers to grow their organic performance. You'll operate at the intersection of customer needs, business goals, and technical possibilities, bringing structure and clarity to ambiguous spaces and helping the team move forward with focus and confidence. * Deeply and independently understand, define, and articulate customer problems and opportunities across different markets and use cases by conducting user interviews, analyzing data, and performing competitive research - Balance customer needs, business impact, and technical constraints to define and deliver the right solutions * Define success metrics, evaluate product impact, and iterate based on insights * Become an expert in our product, our customers, and the evolving SEO/AI search landscape.
Based in Belgium and working closely within our Brussels headquarters, you will own the full sales cycle for the DACH market: from prospecting (with the help of a leadgen team) and relationship-building to contract negotiation and handoff to our customer success team.
Based in Belgium and working closely within our Brussels headquarters, you will own the full sales cycle for the DACH market: from prospecting (with the help of a leadgen team) and relationship-building to contract negotiation and handoff to our customer success team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team. * yearly teambuilding celebrating our successes
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team. * yearly teambuilding celebrating our successes
NIEUW
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team. * yearly teambuilding celebrating our successes
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team. * yearly teambuilding celebrating our successes
NIEUW
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team. * yearly teambuilding celebrating our successes
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team. * yearly teambuilding celebrating our successes
NIEUW
Snel solliciteren
With your expertise and forward-thinking approach, you'll bridge the gap between business goals and technical possibilities, ensuring our customers achieve sustainable success in their data strategies. As a Data Architect, you will play a pivotal role in helping our customers unlock the full potential of their data. Acting as a trusted , you'll collaborate closely with our customers to shape technical roadmaps and architectural blueprints that empower them to thrive in a data-driven world. * Collaborating with customers to understand their business goals, data challenges, and technical requirements, ensuring that the solutions you design align with their long-term objectives. * Staying at the forefront of technology, continuously researching and integrating the latest tools, methodologies, and trends to enhance our customers' data ecosystems.
With your expertise and forward-thinking approach, you'll bridge the gap between business goals and technical possibilities, ensuring our customers achieve sustainable success in their data strategies. As a Data Architect, you will play a pivotal role in helping our customers unlock the full potential of their data. Acting as a trusted , you'll collaborate closely with our customers to shape technical roadmaps and architectural blueprints that empower them to thrive in a data-driven world. * Collaborating with customers to understand their business goals, data challenges, and technical requirements, ensuring that the solutions you design align with their long-term objectives. * Staying at the forefront of technology, continuously researching and integrating the latest tools, methodologies, and trends to enhance our customers' data ecosystems.
NIEUW
We hebben je zoekopdracht uitgebreid met 91 gelijkaardige vacatures.
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Vandaag zijn we op zoek naar een Customer Integrated Sales Office (CISO) Manager die een sleutelrol wil spelen in de verdere transformatie van onze organisatie en onze klantgerichte werking. Dit is veel meer dan een leidinggevende functie binnen Customer Service. Je neemt de leiding over het Customer Integrated Sales Office voor de Benelux en Frankrijk en begeleidt de transformatie van een team dat historisch administratief georiënteerd was naar een proactieve, commercieel ingestelde en volledig klantgerichte organisatie. * Je geeft leiding aan het Customer Integrated Sales Office (CISO)-team en zorgt ervoor dat elke klantinteractie toegevoegde waarde creëert. * Je transformeert een reactieve customerserviceorganisatie naar een proactief team dat actief zijn eigen klantenportefeuille ontwikkelt en zo de klantentevredenheid, de commerciële slagkracht en de ...
Vandaag zijn we op zoek naar een Customer Integrated Sales Office (CISO) Manager die een sleutelrol wil spelen in de verdere transformatie van onze organisatie en onze klantgerichte werking. Dit is veel meer dan een leidinggevende functie binnen Customer Service. Je neemt de leiding over het Customer Integrated Sales Office voor de Benelux en Frankrijk en begeleidt de transformatie van een team dat historisch administratief georiënteerd was naar een proactieve, commercieel ingestelde en volledig klantgerichte organisatie. * Je geeft leiding aan het Customer Integrated Sales Office (CISO)-team en zorgt ervoor dat elke klantinteractie toegevoegde waarde creëert. * Je transformeert een reactieve customerserviceorganisatie naar een proactief team dat actief zijn eigen klantenportefeuille ontwikkelt en zo de klantentevredenheid, de commerciële slagkracht en de ...
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
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Snel solliciteren
sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. * Digital Channel Management: Keep our digital presence fresh and relevant by updating customer portals, managing website content, and adapting our social media presence for local audiences. * Event & Logistical Support: Contribute to the successful organization of customer events and marketing initiatives, including handling the internal ordering and logistics of point-of-sale materials. We encourage you to apply if you have a passion for HR and believe you can contribute to our team's success—even if you don't meet every single requirement.
sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. * Digital Channel Management: Keep our digital presence fresh and relevant by updating customer portals, managing website content, and adapting our social media presence for local audiences. * Event & Logistical Support: Contribute to the successful organization of customer events and marketing initiatives, including handling the internal ordering and logistics of point-of-sale materials. We encourage you to apply if you have a passion for HR and believe you can contribute to our team's success—even if you don't meet every single requirement.
This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Demonstrated success managing complex enterprise platforms (ideally with ERP, LIMS, or supply chain components). * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.
This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Demonstrated success managing complex enterprise platforms (ideally with ERP, LIMS, or supply chain components). * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.
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Capco is seeking Product Managers to help our banking and financial services clients create products that customers love and that drive commercial success. * You will work alongside multidisciplinary product teams, including designers and engineers/developers, to identify and solve key customer problems and to design solutions that are both user-friendly and technically feasible. * You will be involved throughout the entire product lifecycle – from customer and market research to launch and optimization – delivering measurable value to in a fast-paced environment. * You will focus on achieving business and customer outcomes rather than simply delivering outputs. * You possess well-informed opinions on product methodologies (e.g., Jobs-to-be-Done, Customer Personas, prioritization frameworks, KANO, Lean Startup, etc.) and agile delivery methods.
Capco is seeking Product Managers to help our banking and financial services clients create products that customers love and that drive commercial success. * You will work alongside multidisciplinary product teams, including designers and engineers/developers, to identify and solve key customer problems and to design solutions that are both user-friendly and technically feasible. * You will be involved throughout the entire product lifecycle – from customer and market research to launch and optimization – delivering measurable value to in a fast-paced environment. * You will focus on achieving business and customer outcomes rather than simply delivering outputs. * You possess well-informed opinions on product methodologies (e.g., Jobs-to-be-Done, Customer Personas, prioritization frameworks, KANO, Lean Startup, etc.) and agile delivery methods.