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61 resultaten voor Customer Journey in Kampenhout binnen een straal van 30 km
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• Je ontwerpt en modelleert trajecten voor gebruikers en diensten (persona's, customer journeys, service blueprints...). • Je vormt de schakel tussen de gebruikerservaring en het concrete ontwerp van digitale interfaces, met name dankzij je vaardigheden op het gebied van wireframing, waarbij je elementen zoals user journeys of service blueprints vertaalt naar tastbare digitale oplossingen.
• Je ontwerpt en modelleert trajecten voor gebruikers en diensten (persona's, customer journeys, service blueprints...). • Je vormt de schakel tussen de gebruikerservaring en het concrete ontwerp van digitale interfaces, met name dankzij je vaardigheden op het gebied van wireframing, waarbij je elementen zoals user journeys of service blueprints vertaalt naar tastbare digitale oplossingen.
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Daarnaast leid je digitaliseringsprojecten, optimaliseer je processen en stimuleer je een efficiënte samenwerking tussen alle afdelingen die betrokken zijn bij de customer journey. Vandaag zijn we op zoek naar een Customer Integrated Sales Office (CISO) Manager die een sleutelrol wil spelen in de verdere transformatie van onze organisatie en onze klantgerichte werking. Dit is veel meer dan een leidinggevende functie binnen Customer Service. Je neemt de leiding over het Customer Integrated Sales Office voor de Benelux en Frankrijk en begeleidt de transformatie van een team dat historisch administratief georiënteerd was naar een proactieve, commercieel ingestelde en volledig klantgerichte organisatie. * Je geeft leiding aan het Customer Integrated Sales Office (CISO)-team en zorgt ervoor dat elke klantinteractie toegevoegde waarde creëert.
Daarnaast leid je digitaliseringsprojecten, optimaliseer je processen en stimuleer je een efficiënte samenwerking tussen alle afdelingen die betrokken zijn bij de customer journey. Vandaag zijn we op zoek naar een Customer Integrated Sales Office (CISO) Manager die een sleutelrol wil spelen in de verdere transformatie van onze organisatie en onze klantgerichte werking. Dit is veel meer dan een leidinggevende functie binnen Customer Service. Je neemt de leiding over het Customer Integrated Sales Office voor de Benelux en Frankrijk en begeleidt de transformatie van een team dat historisch administratief georiënteerd was naar een proactieve, commercieel ingestelde en volledig klantgerichte organisatie. * Je geeft leiding aan het Customer Integrated Sales Office (CISO)-team en zorgt ervoor dat elke klantinteractie toegevoegde waarde creëert.
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Support the design and optimization of card payment products, processes, and customer journeys. * Customer-oriented mindset.
Support the design and optimization of card payment products, processes, and customer journeys. * Customer-oriented mindset.
NIEUW
We hebben je zoekopdracht uitgebreid met 58 gelijkaardige vacatures.
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Snel solliciteren
sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. * Digital Channel Management: Keep our digital presence fresh and relevant by updating customer portals, managing website content, and adapting our social media presence for local audiences. * Event & Logistical Support: Contribute to the successful organization of customer events and marketing initiatives, including handling the internal ordering and logistics of point-of-sale materials. Embark on an exciting journey with Robert Bosch in Brussels!
sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. * Digital Channel Management: Keep our digital presence fresh and relevant by updating customer portals, managing website content, and adapting our social media presence for local audiences. * Event & Logistical Support: Contribute to the successful organization of customer events and marketing initiatives, including handling the internal ordering and logistics of point-of-sale materials. Embark on an exciting journey with Robert Bosch in Brussels!
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. As a Sales Advisor Partnerships you will be the point of contact for our dealer network and customers.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. As a Sales Advisor Partnerships you will be the point of contact for our dealer network and customers.
NIEUW
Snel solliciteren
It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. Smart and efficient – Bosch Thermotechnology offers its customers throughout the world solutions for their room climate, domestic hot water and decentralized energy management requirements. As a small team, we seek to be the bridge between our external sales teams and internal departments, with the aim of optimizing sales processes and supporting external colleagues to both grow business and satisfy customers (mainly B2B). * Analyzing customer feedback (both B2B and B2C) and reporting it within the team. * Contacting customers and colleagues (mainly via email) to support them in using our Portal and online tools. Apply now and embark on an exciting journey with Robert Bosch in Brussels!
It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. Smart and efficient – Bosch Thermotechnology offers its customers throughout the world solutions for their room climate, domestic hot water and decentralized energy management requirements. As a small team, we seek to be the bridge between our external sales teams and internal departments, with the aim of optimizing sales processes and supporting external colleagues to both grow business and satisfy customers (mainly B2B). * Analyzing customer feedback (both B2B and B2C) and reporting it within the team. * Contacting customers and colleagues (mainly via email) to support them in using our Portal and online tools. Apply now and embark on an exciting journey with Robert Bosch in Brussels!
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Apply now and be part of the journey.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Apply now and be part of the journey.
NIEUW
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Apply now and be part of the journey.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Apply now and be part of the journey.
NIEUW
Snel solliciteren
Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. Apply now and embark on an exciting journey with Bosch in Brussels!
Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. Apply now and embark on an exciting journey with Bosch in Brussels!
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Snel solliciteren
Executive Partnership: Cultivate and maintain executive relationships with Customers, and Google at the highest level, acting as a trusted on their journey to the Google Cloud. We are a fast-paced community driven by lifelong learning and a relentless pursuit of innovation in work cultures and customer experiences. You are not just selling; you are a strategic advisor helping customers navigate their most complex challenges in Data Transformation, AI/ML implementation, and the integration of cutting-edge foundational models like Gemini. * Solution Articulation: Qualify complex customer needs and clearly articulate the unique, measurable business advantage of our GCP solutions, with a focus on services such as Gemini, BigQuery, GKE, and Vertex AI. * 5+ years of experience in professional services and (cloud) solutions sales, specifically managing and closing complex deals with ...
Executive Partnership: Cultivate and maintain executive relationships with Customers, and Google at the highest level, acting as a trusted on their journey to the Google Cloud. We are a fast-paced community driven by lifelong learning and a relentless pursuit of innovation in work cultures and customer experiences. You are not just selling; you are a strategic advisor helping customers navigate their most complex challenges in Data Transformation, AI/ML implementation, and the integration of cutting-edge foundational models like Gemini. * Solution Articulation: Qualify complex customer needs and clearly articulate the unique, measurable business advantage of our GCP solutions, with a focus on services such as Gemini, BigQuery, GKE, and Vertex AI. * 5+ years of experience in professional services and (cloud) solutions sales, specifically managing and closing complex deals with ...
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Snel solliciteren
SQLI is a European player and market leader in customer experience and digital transformation, supports major international brands in creating value through technology and digital innovation. Someone who can turn operational challenges into smart, connected solutions that improve efficiency, empower technicians, and elevate the customer experience? Let's embark on this journey together and redefine what's possible in the world of field service management. As a valued member of our team, you'll embark on a journey to empower our clients to embrace digitalization, optimize operations, and champion sustainability efforts. By leveraging cutting-edge SAP FSM solutions, you'll be at the forefront of driving efficiency and reducing environmental impact, all while enhancing customer satisfaction. * Customer oriented.
SQLI is a European player and market leader in customer experience and digital transformation, supports major international brands in creating value through technology and digital innovation. Someone who can turn operational challenges into smart, connected solutions that improve efficiency, empower technicians, and elevate the customer experience? Let's embark on this journey together and redefine what's possible in the world of field service management. As a valued member of our team, you'll embark on a journey to empower our clients to embrace digitalization, optimize operations, and champion sustainability efforts. By leveraging cutting-edge SAP FSM solutions, you'll be at the forefront of driving efficiency and reducing environmental impact, all while enhancing customer satisfaction. * Customer oriented.
Being passionate about our mission and our customers. If these values resonate with you, we'd love to explore how you can join us on this exciting journey! * Create a Visible Impact by working at scale in a global organisation that serves millions of customers across 80+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business.
Being passionate about our mission and our customers. If these values resonate with you, we'd love to explore how you can join us on this exciting journey! * Create a Visible Impact by working at scale in a global organisation that serves millions of customers across 80+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business.
DataCamp is embarking on an exciting global growth journey and as part of that, we are seeking a People Business Partner to ensure both a smooth overall employee experience as well as execute and implement agreed regional/global HR initiatives. * Manage the complete journey from onboarding to alumni - At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus.
DataCamp is embarking on an exciting global growth journey and as part of that, we are seeking a People Business Partner to ensure both a smooth overall employee experience as well as execute and implement agreed regional/global HR initiatives. * Manage the complete journey from onboarding to alumni - At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus.
NIEUW
Enhance Consumer Experiences: Strategically craft and optimize processes, ensuring a seamless customer experience.
Enhance Consumer Experiences: Strategically craft and optimize processes, ensuring a seamless customer experience.
NIEUW
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in . Capco is seeking Product Managers to help our banking and financial services clients create products that customers love and that drive commercial success. * You will work alongside multidisciplinary product teams, including designers and engineers/developers, to identify and solve key customer problems and to design solutions that are both user-friendly and technically feasible. * You will be involved throughout the entire product lifecycle – from customer and market research to launch and optimization – delivering measurable value to in a fast-paced environment. * You will focus on achieving business and customer outcomes rather than simply delivering outputs. * You possess well-informed opinions on product methodologies (e.g., Jobs-to-be-Done, ...
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in . Capco is seeking Product Managers to help our banking and financial services clients create products that customers love and that drive commercial success. * You will work alongside multidisciplinary product teams, including designers and engineers/developers, to identify and solve key customer problems and to design solutions that are both user-friendly and technically feasible. * You will be involved throughout the entire product lifecycle – from customer and market research to launch and optimization – delivering measurable value to in a fast-paced environment. * You will focus on achieving business and customer outcomes rather than simply delivering outputs. * You possess well-informed opinions on product methodologies (e.g., Jobs-to-be-Done, ...
NIEUW
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Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target
Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target
NIEUW
Profile Group * Vlaams Brabant, Kampenhout, Antwerpen * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Wil jij mee aan het stuur zitten van een toonaangevende speler in de bouwsector én een nieuwe finance-functie mee vormgeven? Door de verdere groei en digitaliseringsambities van de organisatie wordt een nieuwe positie van Head of Finance gecreëerd. Dit is een unieke opportuniteit voor een finance professional die niet alleen sterk is in cijfers, maar vooral energie haalt uit optimalisatie, innovatie en verandering. Als lid van het directieteam bouw je finance verder uit tot een moderne, datagedreven business partner. Je zet financiële inzichten om in strategische beslissingen en neemt het voortouw in de verdere digitalisering van finance via ERP, BI, automatisering, RPA en AI.
Profile Group * Vlaams Brabant, Kampenhout, Antwerpen * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Wil jij mee aan het stuur zitten van een toonaangevende speler in de bouwsector én een nieuwe finance-functie mee vormgeven? Door de verdere groei en digitaliseringsambities van de organisatie wordt een nieuwe positie van Head of Finance gecreëerd. Dit is een unieke opportuniteit voor een finance professional die niet alleen sterk is in cijfers, maar vooral energie haalt uit optimalisatie, innovatie en verandering. Als lid van het directieteam bouw je finance verder uit tot een moderne, datagedreven business partner. Je zet financiële inzichten om in strategische beslissingen en neemt het voortouw in de verdere digitalisering van finance via ERP, BI, automatisering, RPA en AI.
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Business Development Manager - voor AMP (Bpost company)
Business Development Manager - voor AMP (Bpost company)
AMP NV
Neder-Over-Heembeek
Thuiswerken mogelijk
Nauwe samenwerking met marketing, assortimentsbeheer en supportteams (customer admin team, contact center team, master data team, …
Nauwe samenwerking met marketing, assortimentsbeheer en supportteams (customer admin team, contact center team, master data team, …
NIEUW
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We are looking for an Account Manager / Customer Relationship Manager who will manage the relationship with big pharmaceutical manufacturing companies and represent a company proposing products & solutions to ensure safe production of drugs. * Manage and grow long-term relationships with existing international customers, acting as the main point of contact (especially with procurement teams) for the sales & after sales topics. * Lead commercial activities such as pricing discussions, contract negotiations, and business reviews while ensuring customer satisfaction and resolving issues. * Act as a bridge between customers and internal teams (product, QA, logistics), translating customer needs into business insights, opportunities, and risks. You coordinate customer requests, solve issuses & handle complaints. * Experience: 6-8+ years in account management / customer relationship roles in a commercial environment.
We are looking for an Account Manager / Customer Relationship Manager who will manage the relationship with big pharmaceutical manufacturing companies and represent a company proposing products & solutions to ensure safe production of drugs. * Manage and grow long-term relationships with existing international customers, acting as the main point of contact (especially with procurement teams) for the sales & after sales topics. * Lead commercial activities such as pricing discussions, contract negotiations, and business reviews while ensuring customer satisfaction and resolving issues. * Act as a bridge between customers and internal teams (product, QA, logistics), translating customer needs into business insights, opportunities, and risks. You coordinate customer requests, solve issuses & handle complaints. * Experience: 6-8+ years in account management / customer relationship roles in a commercial environment.
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Collaborer étroitement avec les équipes Customer Service et commerciales afin d'assurer un suivi irréprochable.
Collaborer étroitement avec les équipes Customer Service et commerciales afin d'assurer un suivi irréprochable.
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Snel solliciteren
This is a high-impact, "minds-on & hands-on" role where you take full ownership of the production flow and act as the vital link between our customers and our manufacturing floor. * Primary Customer Interface: Serving as the trusted point of contact for delivery timelines, managing lead time expectations, and upholding customer confidence through proactive communication. * Technical & Commercial Insight: A strong understanding of S&OP and the ability to manage professional customer communications.
This is a high-impact, "minds-on & hands-on" role where you take full ownership of the production flow and act as the vital link between our customers and our manufacturing floor. * Primary Customer Interface: Serving as the trusted point of contact for delivery timelines, managing lead time expectations, and upholding customer confidence through proactive communication. * Technical & Commercial Insight: A strong understanding of S&OP and the ability to manage professional customer communications.
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Snel solliciteren
Je hebt een eerste relevante ervaring in een administratieve, customer support of orderverwerkende functie.
Je hebt een eerste relevante ervaring in een administratieve, customer support of orderverwerkende functie.
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Intensief samenwerken met interne afdelingen zoals Marketing, Customer Service, Supply Chain, Finance en Legal.
Intensief samenwerken met interne afdelingen zoals Marketing, Customer Service, Supply Chain, Finance en Legal.
NIEUW
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
NIEUW
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention. * Deliver product training and education to maximize customer value.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention. * Deliver product training and education to maximize customer value.
NIEUW