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36 resultaten voor Customer Centricity in Edingen binnen een straal van 30 km
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Partena Professional * Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Functieomschrijving - Als Business Development Manager, maak je deel uit van onze Sales organisatie. * Het verhogen van de klantenwaarde (share of wallet) via farming, cross- en upselling van onze Partena Professional oplossingen, inclusief diensten zoals outsourcing, consultancy of andere producten die de klant nog niet heeft. * Het uitbouwen van duurzame relaties en partnerships, waarbij je fungeert als strategisch sparringpartner die de noden en ambities van de klant begrijpt met als doel klantentevredenheid, retentie en rendabiliteit te versterken. * Het detecteren van opportuniteiten en toekomstige behoeften, en deze vertalen naar concrete oplossingen die aansluiten op de visie en strategie van de klant.
Partena Professional * Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Functieomschrijving - Als Business Development Manager, maak je deel uit van onze Sales organisatie. * Het verhogen van de klantenwaarde (share of wallet) via farming, cross- en upselling van onze Partena Professional oplossingen, inclusief diensten zoals outsourcing, consultancy of andere producten die de klant nog niet heeft. * Het uitbouwen van duurzame relaties en partnerships, waarbij je fungeert als strategisch sparringpartner die de noden en ambities van de klant begrijpt met als doel klantentevredenheid, retentie en rendabiliteit te versterken. * Het detecteren van opportuniteiten en toekomstige behoeften, en deze vertalen naar concrete oplossingen die aansluiten op de visie en strategie van de klant.
NIEUW
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Profile Group * BeNeLux * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Een strategische commerciële ontwikkeling aansturen (50% hunting / 50% farming) binnen een wendbare KMO die deel uitmaakt van een innovatieve internationale groep, waar autonomie, impact en work-life balance reëel zijn. Over Metarom Benelux - Metarom Benelux is een industriële KMO in continue groei, gespecialiseerd in het creëren en produceren van aroma's en karamels op maat voor de voedingsindustrie (chocolade, biscuits, likeuren, bier, confiserie…). Gevestigd in Vorst (Brussel) de Belgische vestiging van de Metarom Group (opgericht in 1953) telt 30 medewerkers in België en maakt deel uit van een internationale groep met 250 werknemers. Elk jaar worden bijna 1.500 nieuwe producten ontwikkeld, wat de sterke innovatieve geest illustreert.
Profile Group * BeNeLux * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Een strategische commerciële ontwikkeling aansturen (50% hunting / 50% farming) binnen een wendbare KMO die deel uitmaakt van een innovatieve internationale groep, waar autonomie, impact en work-life balance reëel zijn. Over Metarom Benelux - Metarom Benelux is een industriële KMO in continue groei, gespecialiseerd in het creëren en produceren van aroma's en karamels op maat voor de voedingsindustrie (chocolade, biscuits, likeuren, bier, confiserie…). Gevestigd in Vorst (Brussel) de Belgische vestiging van de Metarom Group (opgericht in 1953) telt 30 medewerkers in België en maakt deel uit van een internationale groep met 250 werknemers. Elk jaar worden bijna 1.500 nieuwe producten ontwikkeld, wat de sterke innovatieve geest illustreert.
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Snel solliciteren
This role focuses on bridging investment expertise, customer communication, and digital experience to deliver clear, engaging, and high-impact product journeys for clients. Customer Communication & Product Content Coordination * Translate complex investment concepts (ETFs, mutual funds, equities, discretionary portfolio management, markets) into clear, customer-friendly messaging * Support product launches, feature rollouts, and customer communication strategies * Bring customer insights into product roadmap discussion * You are comfortable working with digital platforms and understand online customer engagement and user experience - This position offers the opportunity to make a real impact, collaborate across teams, and contribute to a modern, customer-focused investment experience.
This role focuses on bridging investment expertise, customer communication, and digital experience to deliver clear, engaging, and high-impact product journeys for clients. Customer Communication & Product Content Coordination * Translate complex investment concepts (ETFs, mutual funds, equities, discretionary portfolio management, markets) into clear, customer-friendly messaging * Support product launches, feature rollouts, and customer communication strategies * Bring customer insights into product roadmap discussion * You are comfortable working with digital platforms and understand online customer engagement and user experience - This position offers the opportunity to make a real impact, collaborate across teams, and contribute to a modern, customer-focused investment experience.
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Customer centric, great stakeholder management, good communication skills
Customer centric, great stakeholder management, good communication skills
This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.
This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.
This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.
This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.
We hebben je zoekopdracht uitgebreid met 30 gelijkaardige vacatures.
Als CRM Manager Customer Servicesdetecteer je de noden van je partners (zoals Colruyt Laagste Prijzen, Xtra, Okay, IT …) en hun klanten of eindgebruikers. Je brengt die noden in kaart en kijkt hoe Customer Services, het overkoepelende contactcenter van Colruyt Group, hen daarbij kan ondersteunen. Daarnaast koppel je informatie terug over de klantervaring, zodat indien nodig bepaalde processen aangepast kunnen worden bij Customer Services of de partners. * Je neemt deel aan projecten van zowel de partners (om de invalshoek van Customer Services en de Customer/Employee Experience te bewaken) als van Customer Services (om de strategische doelstellingen van de organisatie mee te helpen behalen). * Je vormt de brug tussen het center of excellence van Customer Services en de partner. Daarnaast onderhoud je nauwe contacten binnen Customer Services om je partners nuttige informatie te kunnen bieden.
Als CRM Manager Customer Servicesdetecteer je de noden van je partners (zoals Colruyt Laagste Prijzen, Xtra, Okay, IT …) en hun klanten of eindgebruikers. Je brengt die noden in kaart en kijkt hoe Customer Services, het overkoepelende contactcenter van Colruyt Group, hen daarbij kan ondersteunen. Daarnaast koppel je informatie terug over de klantervaring, zodat indien nodig bepaalde processen aangepast kunnen worden bij Customer Services of de partners. * Je neemt deel aan projecten van zowel de partners (om de invalshoek van Customer Services en de Customer/Employee Experience te bewaken) als van Customer Services (om de strategische doelstellingen van de organisatie mee te helpen behalen). * Je vormt de brug tussen het center of excellence van Customer Services en de partner. Daarnaast onderhoud je nauwe contacten binnen Customer Services om je partners nuttige informatie te kunnen bieden.
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
NIEUW
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By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
NIEUW
Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Recognizes and communicates the potential customer impact of operational events such as lock-downs and maintenance windows, planning accordingly to minimize disruption to clients and the business.
Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Recognizes and communicates the potential customer impact of operational events such as lock-downs and maintenance windows, planning accordingly to minimize disruption to clients and the business.
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Expert Claims and Operational Technical Excellence
Expert Claims and Operational Technical Excellence
Europ Assistance Belgium
Brussels
Thuiswerken mogelijk
You will join a committed team supporting critical customer interactions every day, in a role with real operational impact.
You will join a committed team supporting critical customer interactions every day, in a role with real operational impact.
The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other legal teams and business partners on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other legal teams and business partners on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of attorneys, investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.
This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of attorneys, investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.
As a Strategic Account Director, you will drive technology transformation in partnership with your customers, to achieve both Microsoft and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Microsoft product portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace business transformation. With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will leverage your extensive customer network and sales experience to execute against an account plan. Microsoft's Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing differentiated customer experience for our customers, ...
As a Strategic Account Director, you will drive technology transformation in partnership with your customers, to achieve both Microsoft and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Microsoft product portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace business transformation. With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will leverage your extensive customer network and sales experience to execute against an account plan. Microsoft's Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing differentiated customer experience for our customers, ...
Proficiency in written, reading, and conversational English as all business operations as well as customer communications are conducted in English.
Proficiency in written, reading, and conversational English as all business operations as well as customer communications are conducted in English.
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Support on customer audits and Health Authority inspections at the vendors, as needed
Support on customer audits and Health Authority inspections at the vendors, as needed
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bied je ondersteuning aan het customer support team
bied je ondersteuning aan het customer support team
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
NIEUW
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
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Snel solliciteren
We all love what we do here at The Network, we are a passionate bunch who are fierce in our commitment to simplify the Global talent acquisition goals of our partners and customers.
We all love what we do here at The Network, we are a passionate bunch who are fierce in our commitment to simplify the Global talent acquisition goals of our partners and customers.
NIEUW
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Snel solliciteren
We are seeking a proactive and professional Service Advisor to join our dynamic Customer Service team. * Experience in customer service (real estate background is a plus; first-time candidates are welcome)
We are seeking a proactive and professional Service Advisor to join our dynamic Customer Service team. * Experience in customer service (real estate background is a plus; first-time candidates are welcome)
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The company serves a broad B2B and industrial customer base, ranging from manufacturing environments to logistics operations, agricultural businesses and SMEs that rely on gas for heating or production processes. They are recognized for their strong technical expertise, safety culture and long-term customer partnerships. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. * On-site customer visits, advising on installations (tanks, piping, vaporizers, skids) in compliance with safety standards.
The company serves a broad B2B and industrial customer base, ranging from manufacturing environments to logistics operations, agricultural businesses and SMEs that rely on gas for heating or production processes. They are recognized for their strong technical expertise, safety culture and long-term customer partnerships. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. * On-site customer visits, advising on installations (tanks, piping, vaporizers, skids) in compliance with safety standards.
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Snel solliciteren
A role in a company where the following values are key: respect, customer intimacy and reliability.
A role in a company where the following values are key: respect, customer intimacy and reliability.
As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers;
As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers;