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211 resultaten voor Case management in Zaventem binnen een straal van 30 km
We hebben je zoekopdracht uitgebreid met 211 gelijkaardige vacatures.
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Je combineert business controlling, leiderschap en transformation management en hebt zo een directe impact op de prestaties en toekomstige groei van de onderneming. Als Head of Finance ben je een strategische sparringpartner voor het management en de business. • Business controlling & performance management * Formuleren van onderbouwde aanbevelingen richting management en business. * Ontwikkelen van businesscases, rendabiliteitsmodellen en scenarioanalyses. • Leiderschap & people management * Rechtstreeks aansturen en coachen van drie directe reports binnen Accounting & Reporting, Accounts Payable en Credit Management. Team & management Je geeft leiding aan drie directe reports met verantwoordelijkheid voor Accounting & Reporting, Accounts Payable en Credit Management. * Minimaal 8 tot 10 jaar relevante ervaring binnen finance, controlling, business partnering of finance management.
Je combineert business controlling, leiderschap en transformation management en hebt zo een directe impact op de prestaties en toekomstige groei van de onderneming. Als Head of Finance ben je een strategische sparringpartner voor het management en de business. • Business controlling & performance management * Formuleren van onderbouwde aanbevelingen richting management en business. * Ontwikkelen van businesscases, rendabiliteitsmodellen en scenarioanalyses. • Leiderschap & people management * Rechtstreeks aansturen en coachen van drie directe reports binnen Accounting & Reporting, Accounts Payable en Credit Management. Team & management Je geeft leiding aan drie directe reports met verantwoordelijkheid voor Accounting & Reporting, Accounts Payable en Credit Management. * Minimaal 8 tot 10 jaar relevante ervaring binnen finance, controlling, business partnering of finance management.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. The role as a Project Manager in the Strategy and Transformation will demand exceptional project management expertise, strong financial insight, and the ability to thrive in a dynamic, international, and cross-functional environment. * Support business case development and financial follow-up * Experience: 5–10 years in project management, ideally in leasing, mobility, automotive, or financial services, with international exposure * Skills: Strong project management methods (Agile/Waterfall/PRINCE2), solid financial understanding, excellent analytical and stakeholder ...
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. The role as a Project Manager in the Strategy and Transformation will demand exceptional project management expertise, strong financial insight, and the ability to thrive in a dynamic, international, and cross-functional environment. * Support business case development and financial follow-up * Experience: 5–10 years in project management, ideally in leasing, mobility, automotive, or financial services, with international exposure * Skills: Strong project management methods (Agile/Waterfall/PRINCE2), solid financial understanding, excellent analytical and stakeholder ...
NIEUW
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Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. * Define, measure and ensure KPIs, report them to MAF/MMNL/MMB/MME Management and lead MME to take corrective actions if necessary * Escalate MLE CRC cases when necessary and follow up - Manage external business contacts including - if applicable - their selection, termination and management as well as the monitoring of their effectiveness * Supervise contact of MLE CRC with MAF/MMB/MMNL dealers and interfere in escalated cases if necessary * Improve involvement of MAF, MMB, MMNL dealers in case of customer complaint handling by identifying processes and system requirements * Do you have min 5 years of experience in customer service management environment?
Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. * Define, measure and ensure KPIs, report them to MAF/MMNL/MMB/MME Management and lead MME to take corrective actions if necessary * Escalate MLE CRC cases when necessary and follow up - Manage external business contacts including - if applicable - their selection, termination and management as well as the monitoring of their effectiveness * Supervise contact of MLE CRC with MAF/MMB/MMNL dealers and interfere in escalated cases if necessary * Improve involvement of MAF, MMB, MMNL dealers in case of customer complaint handling by identifying processes and system requirements * Do you have min 5 years of experience in customer service management environment?
NIEUW
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Snel solliciteren
Smart and efficient – Bosch Thermotechnology offers its customers throughout the world solutions for their room climate, domestic hot water and decentralized energy management requirements. Highly efficient technologies which also in many cases use renewable energies and make a significant contribution to implementing the energy transition. * You are currently a student in Communication, Project Management or Business. - In case you need to do a mandatory internship, your University/College must be located in a member state of the EU.
Smart and efficient – Bosch Thermotechnology offers its customers throughout the world solutions for their room climate, domestic hot water and decentralized energy management requirements. Highly efficient technologies which also in many cases use renewable energies and make a significant contribution to implementing the energy transition. * You are currently a student in Communication, Project Management or Business. - In case you need to do a mandatory internship, your University/College must be located in a member state of the EU.
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Operationeel day-to-day management Stakeholdermanagement * Bijdragen tot price setting, business case analyses, financiële analyses ingeval van nieuwe aanvragen of projecten.
Operationeel day-to-day management Stakeholdermanagement * Bijdragen tot price setting, business case analyses, financiële analyses ingeval van nieuwe aanvragen of projecten.
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Snel solliciteren
beantwoorden van complexere klantencases
beantwoorden van complexere klantencases
NIEUW
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Opstellen en beheren van de PAT-roadmap, inclusief prioritering, business cases en voortgangsopvolging. * Coördineren van projecten rond PAT-implementaties: scope, planning, budget, leveranciers en stakeholdermanagement. * Vertalen van externe innovaties naar concrete opportuniteiten en business cases voor de organisatie.
Opstellen en beheren van de PAT-roadmap, inclusief prioritering, business cases en voortgangsopvolging. * Coördineren van projecten rond PAT-implementaties: scope, planning, budget, leveranciers en stakeholdermanagement. * Vertalen van externe innovaties naar concrete opportuniteiten en business cases voor de organisatie.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. As a Team Leader Claims Handling you will be responsible for the operational management and coaching of a team in charge of the analysis and processing of claims files opened by our drivers. You will be responsible for the quality of the service provided to our customers and will be in the front line to resolve sensitive cases and complaints. You will have regular contact with experts, insurers, car repair companies, customers, management and colleagues in other Ayvens departments. * Strong leadership and people management skills * Excellent communication and stakeholder management
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. As a Team Leader Claims Handling you will be responsible for the operational management and coaching of a team in charge of the analysis and processing of claims files opened by our drivers. You will be responsible for the quality of the service provided to our customers and will be in the front line to resolve sensitive cases and complaints. You will have regular contact with experts, insurers, car repair companies, customers, management and colleagues in other Ayvens departments. * Strong leadership and people management skills * Excellent communication and stakeholder management
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De organisatie ondersteunt opdrachtgevers met hoogwaardige consultancy op het gebied van schoonmaakadvisering, aanbestedingen, calculaties, contractmanagement, kwaliteitsmanagement en strategische facilitaire vraagstukken. * Opmaken en onderbouwen van calculaties, kostprijsmodellen en businesscases. * Fungeren als volwaardig strategisch sparringpartner op management- en directieniveau. * Je bent sterk in aanbestedingen, calculaties en contractmanagement.
De organisatie ondersteunt opdrachtgevers met hoogwaardige consultancy op het gebied van schoonmaakadvisering, aanbestedingen, calculaties, contractmanagement, kwaliteitsmanagement en strategische facilitaire vraagstukken. * Opmaken en onderbouwen van calculaties, kostprijsmodellen en businesscases. * Fungeren als volwaardig strategisch sparringpartner op management- en directieniveau. * Je bent sterk in aanbestedingen, calculaties en contractmanagement.
De organisatie ondersteunt opdrachtgevers met hoogwaardige consultancy op het gebied van schoonmaakadvisering, aanbestedingen, calculaties, contractmanagement, kwaliteitsmanagement en strategische facilitaire vraagstukken. * Opmaken en onderbouwen van calculaties, kostprijsmodellen en businesscases. * Fungeren als volwaardig strategisch sparringpartner op management- en directieniveau. * Je bent sterk in aanbestedingen, calculaties en contractmanagement.
De organisatie ondersteunt opdrachtgevers met hoogwaardige consultancy op het gebied van schoonmaakadvisering, aanbestedingen, calculaties, contractmanagement, kwaliteitsmanagement en strategische facilitaire vraagstukken. * Opmaken en onderbouwen van calculaties, kostprijsmodellen en businesscases. * Fungeren als volwaardig strategisch sparringpartner op management- en directieniveau. * Je bent sterk in aanbestedingen, calculaties en contractmanagement.
Snel solliciteren
Identify and define detailed product requirements and use cases. * Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing. * Participate in quality management reviews, in particular reviews of the designs, prototypes, and other requirements work products to ensure they fulfill the requirements. * Plans and actively executes the BA requirements management strategy; communicating, driving and managing the business analysis effort through all phases of the project lifecycle. * Experience with requirements management
Identify and define detailed product requirements and use cases. * Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing. * Participate in quality management reviews, in particular reviews of the designs, prototypes, and other requirements work products to ensure they fulfill the requirements. * Plans and actively executes the BA requirements management strategy; communicating, driving and managing the business analysis effort through all phases of the project lifecycle. * Experience with requirements management
NIEUW
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Dit programma helpt je niet alleen groeien in je technische kennis, maar ook om meer complexe cases aan te pakken. * Een jong, dynamisch en toekomstgericht management
Dit programma helpt je niet alleen groeien in je technische kennis, maar ook om meer complexe cases aan te pakken. * Een jong, dynamisch en toekomstgericht management
Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Exceptional planning, scheduling, and stakeholder management skills. * Familiarity with customer relationship management applications. * Experience in customer success management.
Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Exceptional planning, scheduling, and stakeholder management skills. * Familiarity with customer relationship management applications. * Experience in customer success management.
NIEUW
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Whether it's navigating the challenges of Banking, Capital Markets, Finance Risk & Compliance, Insurance, or Wealth and Investment Management, our business and technology professionals are committed to making a tangible impact for our clients. Agile Delivery Knowledge: Hands-on experience with agile methodologies, creating business cases, and defining project goals.
Whether it's navigating the challenges of Banking, Capital Markets, Finance Risk & Compliance, Insurance, or Wealth and Investment Management, our business and technology professionals are committed to making a tangible impact for our clients. Agile Delivery Knowledge: Hands-on experience with agile methodologies, creating business cases, and defining project goals.
NIEUW
Whether supporting tokenization initiatives, blockchain-based platforms, digital wallets, or emerging Digital Asset use cases, you will play a key role in helping our clients navigate the future of financial services. * Support business testing, User Acceptance Testing (UAT), and change management activities. * Excellent communication and stakeholder management.
Whether supporting tokenization initiatives, blockchain-based platforms, digital wallets, or emerging Digital Asset use cases, you will play a key role in helping our clients navigate the future of financial services. * Support business testing, User Acceptance Testing (UAT), and change management activities. * Excellent communication and stakeholder management.
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Snel solliciteren
Business cases uitwerken voor nieuwe remote security services en schaalbare serviceconcepten. Stakeholdermanagement * Ervaring met stakeholdermanagement.
Business cases uitwerken voor nieuwe remote security services en schaalbare serviceconcepten. Stakeholdermanagement * Ervaring met stakeholdermanagement.
NIEUW
We are dedicated to fully supporting our clients as they respond to challenges and opportunities in: Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management. * Creating business requirement documents (BRD's) into use cases/functional specifications for customization * Experience working for a management consulting firm preferred * Ability to demonstrate project management skills and experience
We are dedicated to fully supporting our clients as they respond to challenges and opportunities in: Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management. * Creating business requirement documents (BRD's) into use cases/functional specifications for customization * Experience working for a management consulting firm preferred * Ability to demonstrate project management skills and experience
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Als Teamlead IT Service Management neem je verantwoordelijkheid over IT service management en stuur je de verschillende verantwoordelijken van de ITIL-processen aan. Je rapporteert rechtstreeks aan de directeur ICT en maakt deel uit van het ICT-management waar je mee richting geeft aan de strategie van de directie ICT. Je hebt ervaring opgebouwd in de volgende domeinen: IT service management, people management, budgetbeheer, aankoopbeheer en contractbeheer.
Als Teamlead IT Service Management neem je verantwoordelijkheid over IT service management en stuur je de verschillende verantwoordelijken van de ITIL-processen aan. Je rapporteert rechtstreeks aan de directeur ICT en maakt deel uit van het ICT-management waar je mee richting geeft aan de strategie van de directie ICT. Je hebt ervaring opgebouwd in de volgende domeinen: IT service management, people management, budgetbeheer, aankoopbeheer en contractbeheer.
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Snel solliciteren
Are you an experienced Management Assistant looking to join a prestigious and dynamic legal environment? A renowned international law firm based in Brussels is looking for a Management / Legal Assistant to provide high-level administrative support to a team of . Your Responsibilities as Management / Legal Assistant - As a Management Assistant, you will play a central role in supporting the and ensuring the smooth running of their daily activities. Your Profile as Management / Legal Assistant * Minimum 3 to 5 years of experience as a Management Assistant, Executive Assistant, or Legal Assistant * Bachelor in Office Management, Management Assistant, Languages, or equivalent experience * Excellent organizational and time management skills
Are you an experienced Management Assistant looking to join a prestigious and dynamic legal environment? A renowned international law firm based in Brussels is looking for a Management / Legal Assistant to provide high-level administrative support to a team of . Your Responsibilities as Management / Legal Assistant - As a Management Assistant, you will play a central role in supporting the and ensuring the smooth running of their daily activities. Your Profile as Management / Legal Assistant * Minimum 3 to 5 years of experience as a Management Assistant, Executive Assistant, or Legal Assistant * Bachelor in Office Management, Management Assistant, Languages, or equivalent experience * Excellent organizational and time management skills
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Je volgt de voortgang van de opdrachten op en stemt hierover af met het management.
Je volgt de voortgang van de opdrachten op en stemt hierover af met het management.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals.
NIEUW
• Toezicht houden op de implementatie en het onderhoud van tools voor metadata management (catalogus, glossarium, woordenboek) en data quality (vakregels, validatiemotoren). Je hebt een masterdiploma in Informatica/Economie of gelijkwaardige ervaring, idealiter aangevuld met een opleiding in Data management. Je hebt minimaal 5 jaar ervaring in data management of data governance in een grote organisatie. Je hebt basiskennis van tools voor datakwaliteitsbeheer en metadata management, zoals Collibra of Data Hub. Je hebt een goede kennis van data quality, metadata management en privacyregelgeving (GDPR); ervaring met BPMN of conceptuele modellering is een pluspunt.
• Toezicht houden op de implementatie en het onderhoud van tools voor metadata management (catalogus, glossarium, woordenboek) en data quality (vakregels, validatiemotoren). Je hebt een masterdiploma in Informatica/Economie of gelijkwaardige ervaring, idealiter aangevuld met een opleiding in Data management. Je hebt minimaal 5 jaar ervaring in data management of data governance in een grote organisatie. Je hebt basiskennis van tools voor datakwaliteitsbeheer en metadata management, zoals Collibra of Data Hub. Je hebt een goede kennis van data quality, metadata management en privacyregelgeving (GDPR); ervaring met BPMN of conceptuele modellering is een pluspunt.
NIEUW
Incident Management - Je bewaakt SLA's en escaleert tijdig naar betrokken teams en management. Major Incident Management - Je zorgt voor tijdige en duidelijke communicatie naar management en eindgebruikers. Problem Management Afstemming met Change en Release Management Je bent vertrouwd met het werken met ticketingtools zoals ServiceNow of Jira Service Management.
Incident Management - Je bewaakt SLA's en escaleert tijdig naar betrokken teams en management. Major Incident Management - Je zorgt voor tijdige en duidelijke communicatie naar management en eindgebruikers. Problem Management Afstemming met Change en Release Management Je bent vertrouwd met het werken met ticketingtools zoals ServiceNow of Jira Service Management.
Ten slotte ondersteun je het management bij de strategiebepaling, bij het account management en bij de budgetbesprekingen met de leden.
Ten slotte ondersteun je het management bij de strategiebepaling, bij het account management en bij de budgetbesprekingen met de leden.
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Snel solliciteren
Un management impliqué
Un management impliqué
NIEUW