The Customer Relations Manager Europe is the Quality & Food Safety interface between Barry Callebaut and its key customers, ensuring alignment between customer expectations and the company's global FSQR standards and operational capabilities. Within BC, the Customer Relations Manager is an important partner for the customer documentation team, guiding them in handling customer queries by providing customer insights and technical expertise related to products, processes and certifications. The position also serves as backup to the Customer Value Director, Europe, contributing to regional customer value strategy, issue management and customer relationship governance. Serve as the quality backup for the Regional Customer Value Director Europe for customer‑related topics and issue management.
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