As Operations Manager Planning (M/F/X), you are responsible for efficiently managing and developing the activities within your department. Jouw verantwoordelijkheden * You advise the Workforce Planning Director on strategic decisions. * You create dashboards to monitor relevant KPIs and, based on these, provide recommendations to the Workforce Planning Director. * You work actively with Operations Managers, Operational Team Leads, and Customer Services to align planning with business and customer needs. * You advise the Workforce Planning Director in preparing the annual budget and provide input on additional investments. * You take on the role of project manager for both divisional and cross-divisional/team-wide projects aimed at optimizing planning,
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