We are actively seeking an experienced Customer Retention Manager to join an innovative international company dedicated to fighting telecom fraud (including SIM-swap, interconnection abuse, SIMbox fraud, mobile money fraud, and more). * Proven experience in managing B2B client portfolios, ideally within the telecom or IT industry * Manage a portfolio of telecom key accounts across Africa and Latin America. * Collaborate closely with Finance to ensure effective customer credit control, including payment monitoring, reminders, and collection actions. * A strategic role at the heart of telecom cybersecurity * ARBALETT SRL * Ghent * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Based in Ghent, you will be responsible for a portfolio of
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