This is not a typical corporate helpdesk role where you reset passwords all day. Our users are editors, colorists, and sound Engineers ¿ tech-savvy creative professionals who know their tools. You will handle immediate, hands-on technical issues locally and collaborate closely with the senior IT team on more complex infrastructure topics. This role offers an ideal environment to grow toward infrastructure, storage, and systems engineering in a high-end media context * Postproduction workstation support: troubleshoot and maintain Windows, macOS, and Linux systems used for heavy media processing. * Hardware interventions: perform RAM upgrades, drive swaps, peripheral setups, and basic diagnostics ¿ you're comfortable with a screwdriver. * On-prem production infrastructure: maintain physical connections, patch cabling, and keep rooms and racks tidy and operational.
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